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Time to Care · service data

Finding support coordination: connection and coverage data

A privacy-thresholded view of support coordination enquiries made through Carevo, and active providers listed for this service.

Rolling 180-day window · Updated 12 August 2026

National support coordination results

Each component is calculated only from enquiries classified into this normalised service group.

Carevo enquiries

201

Eligible, mapped enquiries in the rolling window.

First provider connection

2 min

Median among 189 connected enquiries. Lower is faster.

Enquiries per listed provider

0.01

Against 14,868 active listed providers. Lower means less platform demand per listing.

Provider connection rate

97.9%

Of 193 distributed enquiries. Higher is better.

Regions with publishable service data

Only region-by-service cells with at least 30 eligible Carevo enquiries appear. Missing regions are suppressed, not zero.

Publishable regional support coordination results
RegionTypeEnquiriesFirst connectionConnection rate
Melbourne Capital city 44 1 min 104.9%
Sydney Capital city 36 1 min 100%

How to read these measures

  • “First provider connection” is the first non-revoked provider connection, not a verified provider reply.
  • “Enquiries per provider” uses Carevo's active provider profiles and service-area listings, not a regulatory register or real-time capacity feed.
  • “Connection rate” counts distributed enquiries receiving at least one provider connection. It does not mean a provider accepted the person as a client.
  • Provider acceptance, language-matched availability and the composite score remain withheld.
Read exact formulas and limitations

Explore support coordination by suburb

These local directory links help families continue their search. They are not availability claims or recommendations.

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

Review and corrections

Methodology by Andre Smith and Buddhika Jayawardhana. Data reviewed 12 August 2026. Report suspected errors through the contact form.

Suggested citation: Carevo, Support coordination Time to Care data, carevo-time-to-care-2026-08-11, accessed 12 August 2026.

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