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Assistive Technology Assessment in Mackay, QLD

Assistive technology assessment in Mackay, Queensland

From $150-$193.99/hour via NDIS & aged care. 17 families in Mackay have used Carevo to find a provider.

1 hour 40 min median response · 45% within 1 hour · 29 connections in Mackay

For an assistive technology assessment

  • 23 providers in Mackay
  • Funded via NDIS & aged care
  • Free, no obligation
  • One request, providers respond

It only takes one minute and it's free.

Best Assistive Technology Assessment providers near me

Showing 10 of 10 providers·How we chose these

1

Mackay, QLD

  • Specialises in Other Services, Plan Management

Kd Plan Management is an NDIS registered provider offering assistive technology assessment serving Mackay, Queensland.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsPlan Management
0439896535
2

Mackay, QLD and 1 otherAlso servesBundaberg West, QLD · National provider

Also supports Mobility Impairment

  • Specialises in Podiatry

Based in Mackay, Queensland, KD Plan Management is an NDIS registered provider offering assistive technology assessment. Support coordinators often connect their participants with them. Podiatry are among their most-requested supports. They operate across multiple states.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsPlan Management
0748631563
Trusted provider
3

Mackay, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider

Also supports Mobility Impairment

  • 10+ families connected
  • Specialises in Personal care, SIL, Social support

Bluetree Care is an NDIS registered provider offering assistive technology assessment in Mackay, Queensland. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Families most often connect with them for personal care and SIL. Support coordinators often connect their participants with them.

NDIS coverage13 groupsNDIS registration groupsCommunity nursing care for high needs · Innovative Community Participation · High Intensity Daily Personal Activities · Daily Personal Activities · Specialised Supported Employment · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Development of daily living and life skills · Household tasks · Group and Centre Based Activities · Participation in community/social and civic activities · Assistance to access and/or maintain employment and/or education
0438624650
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Trusted provider
4

Mackay, QLD and 31 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Brisbane, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · +19 more · National provider

Also supports Vision Impairment · Speech Delay · Ehlers-Danlos Syndrome

  • 50+ families connected
  • Specialises in Personal care, Cleaning, Social support

Mapple Care works across 17 NDIS support categories in Mackay, Queensland. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

NDIS coverage17 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Home Modifications · Therapeutic Supports · Assistance with travel/transport arrangements · Household tasks · Communication and Information Equipment · Participation in community/social and civic activities · Plan Management · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Development of daily living and life skills · Exercise Physiology and Physical Wellbeing Activities · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Support Coordination · Group and Centre Based Activities
0470631801
5

Mackay, QLD and 2 othersAlso servesMango Hill, QLD · North Lakes, QLD

  • Specialises in Therapy, Allied Health, Other Services

Arera works across 5 NDIS support categories in Mackay, Queensland.

How this listing is sourced

NDIS coverage5 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Early Childhood Supports · Specialist Behaviour Support · Support Coordination · Therapeutic Supports
0481964003
6

Mackay, QLD and 34 othersAlso servesAdelaide, SA · Albany, WA · Brisbane, QLD · Brisbane City, QLD · Camden, NSW · Campbelltown, NSW · Canning Vale, WA · Central Coast, NSW · Devonport, TAS · Ferntree Gully, VIC · Geraldton, WA · Glen Waverley, VIC · +22 more · National provider

  • Specialises in Personal care, Cleaning

I Hate Cooking is an NDIS registered provider offering assistive technology assessment in Mackay, Queensland. Families most often connect with them for personal care and cleaning. Most enquiries to them come from families and carers. They operate across multiple states.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
0410526477
Trusted provider
7

Mackay, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider

Also supports Mobility Impairment

  • 50+ families connected
  • Specialises in Personal care, Cleaning, Social support

Heart For Care Disability Services is an NDIS registered provider offering assistive technology assessment in Mackay, Queensland. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from participants directly.

How this listing is sourced

Responded to my enquiry straight away

Verified care seeker, South Brisbane

NDIS coverage13 groupsNDIS registration groupsDevelopment of daily living and life skills · Therapeutic Supports · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Specialist Disability Accommodation · Daily Personal Activities · Community nursing care for high needs · Participation in community/social and civic activities · Household tasks · Support Coordination · Assistance with daily life tasks in a group or shared living arrangement · Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports
0499249757
8

Mackay, QLD and 7 othersAlso servesAtherton, QLD · Coomera, QLD · Innisfail, QLD · Mareeba, QLD · Parramatta Park, QLD · Townsville City, QLD · Yarrabah, QLD

  • Specialises in Personal care, Transport

Based in Mackay, Queensland, One Stop Support Services is an NDIS registered provider offering assistive technology assessment. Registered across 15 NDIS support categories, including accommodation and tenancy assistance, shared living support and daily personal care. Personal care and transport are among their most-requested supports.

How this listing is sourced

NDIS coverage15 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · High Intensity Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Community nursing care for high needs · Therapeutic Supports · Support Coordination
Availability Open now · 8AM-5PM
0422010839
9

Mackay, QLD

  • Specialises in Personal Care, Support Workers, Social Support

ATSICHS Mackay works across 6 NDIS support categories in Mackay, Queensland.

How this listing is sourced

NDIS coverage6 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Daily Personal Activities · Household tasks · Participation in community/social and civic activities · Support Coordination
Availability Open now · 8AM-5PM
0749579400
10

Mackay, QLD · Hyperlocal provider

  • Fast responder, usually replies within 2 hours
  • Specialises in Personal care, Cleaning

Phoenix Place is an NDIS registered provider offering assistive technology assessment in Mackay, Queensland. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support. They focus closely on their local area.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Participation in community/social and civic activities · Support Coordination
0749535222

About Assistive Technology Assessment in Mackay

This guide compares assistive technology assessment providers in Mackay, ranked by assessor qualifications, NDIS registration, and range of equipment categories assessed. The 10 providers listed here all service Mackay and surrounding areas.

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Assistive Technology, or offer related disability and aged care services.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in Mackay

In the last 90 days, families in Mackay made 10 care requests through Carevo, and 59% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.

Based on real requests submitted to Carevo. Updated each build.

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a assistive technology assessment provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

13,047 (15.3%)

State avg 17.7%

Need help with daily activities

4,550 (5.3%)

State avg 6.1%

Median personal income

$882/wk

Weekly, persons 15+ (ABS)

Nearest hospital

Mackay Base Hospital

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census 2021

Language support in Mackay

Mackay has a large Filipino-speaking community (1.7% of residents), so finding assistive technology assessment in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.

Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.

Assistive Technology Assessment at a glance

Funding
NDIS Capacity Building, Support at Home, Medicare, Private
Availability
Weekdays, some weekend availability
Wait time
1-3 weeks depending on therapist availability
Cost
$150-$193.99/hour
Hours
By appointment
Median response
1 hour 40 min

How Much Does an Assistive Technology Assessment Cost in Mackay?

Assistive technology assessment fees in Mackay typically range from $150-$193.99/hour (NDIS price cap for OT) per hour. Most assessments run between one and three hours depending on the complexity of the equipment needs and whether equipment trials are conducted during the appointment.

The total cost of an assessment covers the assessor's time for the face-to-face session, report writing, and any follow-up contact required to clarify recommendations or liaise with equipment suppliers. For complex AT such as power wheelchairs or augmentative communication devices, the assessment process may span multiple sessions.

For NDIS participants, AT assessment costs are funded under Capacity Building Supports, specifically the Improved Daily Living budget. The assessor must be an appropriately qualified allied health professional, typically an occupational therapist (OT) or physiotherapist. The assessment report is used to support an NDIS AT funding request.

Home Care Package holders can fund AT assessments through their package budget if the assessment is linked to their care goals. Medicare rebates through a GP Management Plan may partially offset OT assessment costs for some clients, though Medicare does not fund AT purchase directly.

Time Indicative rate
Initial AT assessment (1 hr) $150 - $250
Complex AT assessment (2-3 hrs) $300 - $750
Equipment trial session $150 - $250
Report preparation (additional time) $150 - $250/hr
Review or follow-up consultation $100 - $200

Rates are indicative and vary by provider, assessor, and complexity. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for maximum allowable rates under Improved Daily Living. Confirm all fees before booking.

Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)

How to Pay for an Assistive Technology Assessment in Mackay

AT assessments in Mackay can be funded through several programs depending on your care situation and the type of AT being assessed.

NDIS Capacity Building (Improved Daily Living): This is the most common funding pathway for NDIS participants needing an AT assessment. The assessment must be conducted by a registered allied health professional, typically an OT or physiotherapist. Self-managed participants can engage any qualified assessor. Plan-managed and NDIA-managed participants should use an assessor registered with the NDIS. The assessment report supports a request for AT funding in the participant's plan.

Home Care Packages (HCP): Package holders can use HCP funds to cover AT assessments where the equipment being assessed is relevant to their care goals. The assessment must be approved by the package coordinator in advance. Higher package levels have more budget flexibility for assessment costs.

Medicare: For clients with a GP-referred Care Plan (formerly Enhanced Primary Care Plan), Medicare provides a rebate for a limited number of allied health visits per year, including OT consultations. This can partially offset AT assessment costs, though the rebate does not cover the full fee. Out-of-pocket costs still apply.

Private payment: Clients who do not have funded programs in place can pay for AT assessments privately. Some OT practices offer reduced fees for concession card holders. Private assessment is the fastest pathway as it requires no prior approval.

What to Expect from an Assistive Technology Assessment in Mackay

An AT assessment is a structured clinical process conducted by a qualified allied health professional, most often an occupational therapist or physiotherapist. The goal is to identify the most appropriate AT to support your function, safety, and independence.

The assessment typically begins with a conversation about your daily activities, the tasks you find difficult, your living environment, and your goals. The assessor will also review your diagnosis or health history and any previous AT you have used. This information forms the clinical foundation for their recommendations.

Depending on the AT being assessed, the assessor may conduct practical trials of equipment during the session. For mobility aids, they will observe your transfers, posture, and movement. For communication devices, they will assess your communication methods and preferred access strategies. Trials may take place in a clinic, in your home, or at an AT showroom.

Following the assessment, the assessor prepares a written report that documents your functional needs, the equipment trialled, and the specific items recommended with clinical justification. This report is submitted to the NDIA or your package provider to support an AT funding request. For NDIS high-cost AT, the report must be detailed and meet specific NDIA evidence requirements.

You should expect the assessor to explain their recommendations clearly and involve you in the decision-making process. If you disagree with a recommendation, raise this during the session. A good assessor will consider your preferences alongside the clinical evidence.

Care Services Available in Mackay

Provider counts by service type in Mackay

Based on 17 actual requests from participants and families in Mackay on Carevo.

    1 Therapy
    4 reqs.
    2 Personal care
    4 reqs.
    3 Domestic assistance
    3 reqs.
    4 Equipment hire
    3 reqs.
    5 Allied health
    2 reqs.
    6 Nursing
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?

Based on 29 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 40 min. 45% of enquiries are connected with a provider within 1 hour, and 79% within 24 hours.

How many AT assessment providers are there in Mackay?

There are currently 10 assistive technology assessment providers serving Mackay listed on Carevo. These include OT practices, physiotherapy services, and allied health teams with specialisations in AT prescription for disability and aged care.

How much does an AT assessment cost in Mackay?

AT assessment fees typically range from $150 to $250 per hour. A standard assessment of one to two hours would cost $150 to $500 depending on complexity. Complex assessments for power wheelchairs or communication devices may span multiple sessions and cost more. NDIS Improved Daily Living funding covers assessment costs for eligible participants.

Who can conduct an AT assessment?

AT assessments must be conducted by a qualified allied health professional. Occupational therapists are the most common AT assessors across a wide range of equipment categories. Physiotherapists often assess mobility and positioning equipment. Speech pathologists assess augmentative and alternative communication devices. For NDIS-funded assessments, the assessor should hold current AHPRA registration.

What is the difference between a low-cost AT recommendation and a complex AT assessment?

Low-cost AT items (under $1,500) can often be recommended via a brief OT consultation or functional note. Complex or high-cost AT such as power wheelchairs, seating systems, and communication devices require a full formal assessment with detailed clinical documentation, trialling of equipment options, and a comprehensive written report that meets NDIA evidence standards.

Can I have an AT assessment at my home?

Yes. Home-based assessments are common for mobility, daily living, and bathroom AT, as the assessor can observe you in the actual environment where the equipment will be used. Some assessors also conduct assessments in clinic settings or AT showrooms where a wider range of equipment is available to trial. Ask the provider which setting is most appropriate for your needs.

How long does the assessment report take to prepare?

Most AT assessment reports are completed within one to two weeks of the assessment session. Complex reports for high-cost AT may take longer. If you have an urgent need, let the provider know when booking as some services offer faster turnaround for urgent situations.

What happens after the assessment report is submitted to the NDIA?

Once submitted, the NDIA reviews the report as part of your plan review or AT approval process. For low and mid-cost AT, approval is generally straightforward if the report clearly documents the need. For high-cost AT, the NDIA may request additional information or conduct its own review. Your support coordinator or the assessing OT can help respond to any NDIA requests for further evidence.

Do I need a new AT assessment if my needs change?

Yes. If your functional needs change significantly, for example due to a change in your condition, a new diagnosis, or a major change in your living environment, a new or updated AT assessment is advisable. This ensures the equipment in your plan continues to match your current needs and provides updated clinical justification for any changes to your AT funding.

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