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Community Access Support in Douglas, QLD

Community access support providers in Douglas, Queensland

From $50-$70/hour via NDIS & aged care.

1 minute median response · 80% within 1 hour · 955 Community Access Support connections

For community access support

  • 15 providers in Douglas
  • Funded via NDIS & aged care
  • Free, no obligation
  • One request, providers respond

It only takes one minute and it's free.

Best Community Access Support providers near me

Showing 10 of 10 providers·How we chose these

Trusted provider
1

Douglas, QLD and 101 othersAlso servesAitkenvale, QLD · Alberton, QLD · Alexandra Hills, QLD · Alice River, QLD · Annandale, QLD · Ashmore, QLD · Bahrs Scrub, QLD · Balgal Beach, QLD · Barringha, QLD · Beenleigh, QLD · Belgian Gardens, QLD · Bellmere, QLD · +89 more · National provider

Also supports Psychosocial Disability

  • 25+ families connected
  • Specialises in Personal care, Cleaning, Social support

Reliance Caring is among the highest-ranked NDIS registered providers offering social support in Douglas, Queensland in our data. Most enquiries to them come from participants directly. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

0433428543
2

Douglas, QLD and 1 otherAlso servesTownsville City, QLD · State-wide provider

  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Social support, Personal care

Little Lantern Group works across 10 NDIS support categories in Douglas, Queensland. They support both NDIS and aged care funding. They are most often contacted for cleaning and personal care. Support coordinators often connect their participants with them.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation
0492994102
3

Douglas, QLD and 9 othersAlso servesAitkenvale, QLD · Annandale, QLD · Bushland Beach, QLD · Deeragun, QLD · Garbutt, QLD · Kirwan, QLD · Mount Louisa, QLD · Railway Estate, QLD · Townsville City, QLD · State-wide provider

  • Specialises in Personal care

Based in Douglas, Queensland, New Leaf Care Services is an NDIS registered provider offering social support. Most enquiries to them come from families and carers. Personal care are among their most-requested supports. Registered across 12 NDIS support categories, including daily personal care, community nursing and high intensity personal care.

How this listing is sourced

NDIS coverage12 groupsNDIS registration groupsDaily Personal Activities · Community nursing care for high needs · High Intensity Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Assistance with travel/transport arrangements · Participation in community/social and civic activities · Accommodation/Tenancy Assistance · Innovative Community Participation · Specialist Disability Accommodation · Household tasks · Assistance to access and/or maintain employment and/or education
0744530251
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4

Douglas, QLD and 6 othersAlso servesBrisbane, QLD · Cairns City, QLD · Darwin, NT · Darwin City, NT · Fortitude Valley, QLD · Palmerston City, NT

  • Specialises in Accommodation Support, Cleaning, Employment Support

MSJ Australia is an NDIS registered provider offering social support in Douglas, Queensland. Registered across 11 NDIS support categories, including accommodation and tenancy assistance, shared living support and daily personal care.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education
Availability Open now · 8AM-5PM
0423965520
  • Specialises in Cleaning, Nursing, Personal Care

Incredible Care Community Services works across 13 NDIS support categories in Douglas, Queensland.

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Assistive Products for Personal Care and Safety · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
0481383526
6

Douglas, QLD and 15 othersAlso servesAitkenvale, QLD · Bohle Plains, QLD · Brisbane, QLD · Burdell, QLD · Bushland Beach, QLD · Deeragun, QLD · Garbutt, QLD · Hyde Park, QLD · Kelso, QLD · Kirwan, QLD · Mount Louisa, QLD · Railway Estate, QLD · +3 more · Hyperlocal provider

  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Dementia Care, Meal Services

Divine Care Queensland is an NDIS registered provider offering social support in Douglas, Queensland. Registered across 11 NDIS support categories, including high intensity personal care, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and daily living skills. They focus closely on their local area. Recently connected with new families in the area.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsHigh Intensity Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Development of daily living and life skills · Specialist Disability Accommodation · Daily Personal Activities · Assistance with travel/transport arrangements · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Household tasks · Group and Centre Based Activities · Participation in community/social and civic activities
0747559595
7

Douglas, QLD and 2 othersAlso servesCondon, QLD · Townsville City, QLD

  • Specialises in Support Workers, Personal Care, Transport

Based in Douglas, Queensland, Assist Community Services is an NDIS registered provider offering social support. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
Availability Open now · 8AM-4PM
0744015706
8

Douglas, QLD and 11 othersAlso servesAitkenvale, QLD · Annandale, QLD · Bohle Plains, QLD · Condon, QLD · Cranbrook, QLD · Garbutt, QLD · Hyde Park, SA · Kelso, QLD · Kirwan, QLD · Mount Louisa, QLD · Mundingburra, QLD

  • Fast responder, usually replies within an hour
  • Specialises in Personal care

OlaCare Support Services works across 11 NDIS support categories in Douglas, Queensland. Active on Carevo in the past week. They are most often contacted for personal care. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsCommunity nursing care for high needs · Group and Centre Based Activities · High Intensity Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Assistance with travel/transport arrangements · Development of daily living and life skills · Participation in community/social and civic activities · Household tasks · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Innovative Community Participation
0432689471
9

Douglas, QLD

  • Specialises in Cleaning, Employment Support, Equipment

Based in Douglas, Queensland, Protea One Care is an NDIS registered provider offering social support. Registered across 14 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Assistive Products for Personal Care and Safety · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Plan Management · Specialist Disability Accommodation
  • Specialises in Cleaning, Nursing, Other Services

Scholers Place Douglas QLD 4814 works across 14 NDIS support categories in Douglas, Queensland.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Support Coordination · Therapeutic Supports
0478122900

About Community Access Support in Douglas

This guide compares the top community access support providers in Douglas, ranked by NDIS registration status, activity range, and client outcomes. All 10 providers listed here service Douglas and surrounding areas.

How we rank providers

Rankings in Douglas are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Participation in community/social and civic activities and Innovative Community Participation, or offer social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Douglas rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in QLD

In the last 90 days, families across QLD made 604 care requests through Carevo, and 41% were marked urgent. The funding mix was 54% NDIS, 29% Home Care Package or aged care, and 17% privately funded.

Based on real requests submitted to Carevo across QLD. Updated each build.

About Douglas

Douglas sits within the Townsville (City) council area, home to around 7,744 residents. Connecting with a community access support provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

6,513 (14.1%)

State avg 17.7%

Need help with daily activities

2,729 (5.9%)

State avg 6.1%

Median personal income

$819/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Community Access Support at a glance

Funding
NDIS Core Supports, Support at Home
Availability
7 days a week
Wait time
Usually within 1-2 weeks
Cost
$50-$70/hour
Hours
Flexible scheduling
Median response
1 minute

How Much Does Community Access Support Cost in Douglas?

Community access support in Douglas typically costs $50-$70/hour (group rates available) per hour for individual support. Group rates are lower because the support worker cost is shared between multiple participants. Group programs can bring the effective per-person rate down to $25 to $40 per hour or less depending on group size and the ratio of participants to staff.

For NDIS participants, community access falls under Core Supports, specifically "Assistance with Social, Economic and Community Participation." Registered providers charge within the NDIS Pricing Arrangements and Price Limits. Weekend, evening, and public holiday rates are higher than weekday rates.

For aged care clients, community access and social participation support is covered under Home Care Packages as part of "Social Support and Activities." Rates depend on the provider and your package level. CHSP does not always fund individual community access, but some group social programs are available through CHSP-approved providers.

Some programs such as day programs, community groups, and supported recreation activities combine community access with group rates, making them a cost-effective way to increase participation without using as much of your individual support budget.

Time Indicative rate
Standard weekday (1:1 support) $50 - $70/hr
Group support (per person, weekday) $25 - $40/hr
Evening/Saturday rate (1:1) $65 - $85/hr
Sunday rate (1:1) $75 - $95/hr
Public holiday rate (1:1) $90 - $115/hr

Rates are indicative. Group rates depend on provider group sizes and staff ratios. NDIS participants should check the current NDIS Pricing Arrangements and Price Limits. Activity entry costs, transport, and meals are generally not included in support rates.

Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)

How to Pay for Community Access Support in Douglas

Community access support can be funded through NDIS Core Supports or Home Care Packages in Douglas. The right option depends on your age, disability status, and the nature of the activities you want to access.

NDIS Core Supports: Community access is funded under "Assistance with Social, Economic and Community Participation." Your plan must include this support category. The funding covers the support worker's time accompanying you in the community. It does not cover activity entry fees, transport costs, or meals, which are paid separately. NDIA-managed participants must use NDIS registered providers. Plan-managed and self-managed participants have more choice.

NDIS Capacity Building: For some participants, community access support may also be addressed under Capacity Building, particularly if the goal is to build skills that increase independence over time rather than just attending activities with ongoing 1:1 support. Your planner can advise on the right category for your goals.

Home Care Package (HCP): For older Australians, community access and social participation support is covered under HCP as "Social Support and Activities." Your package coordinator includes outings and community activities in your care plan. The level of support available depends on your package level.

Private payment: Available to anyone without funding approval. Some community access programs such as social groups, recreation programs, and day centres accept private clients directly.

What to Expect from Community Access Support in Douglas

Community access support involves a trained support worker accompanying you into the community to take part in activities, social events, appointments, shopping, recreation, or any other activity that is meaningful to you. The support worker's role is to facilitate your participation, not to make decisions for you.

The process begins with a discussion about your goals and interests. What activities do you want to do? Are there social connections you want to build or maintain? Are there barriers such as transport, anxiety, or physical access that need to be addressed? A good provider will use this information to plan sessions that genuinely match your interests rather than fitting you into a fixed program.

For group programs, you will join a small group of other participants for a shared activity such as a day trip, exercise class, or social event. Group ratios are typically one support worker to two to four participants. Group programs are social by nature and often work well for participants who enjoy company but find 1:1 settings less motivating.

For individual support, the support worker goes with you one-on-one to activities of your choosing. They provide assistance as needed, whether that is physical help, communication support, or simply being present for confidence and safety. Over time, the goal for many participants is to reduce the level of support needed as confidence and skills grow.

Activity costs, transport, and meals are your responsibility unless otherwise specified. Confirm with the provider what is and is not covered in the session rate.

Care Services Available in Douglas

Provider counts by service type in Douglas

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly are community access support enquiries responded to?

Across 955 community access support provider connections on Carevo, the median response time is 1 minute. 80% of enquiries connect with a provider within 1 hour, and 94% within 24 hours.

How many community access support providers are there in Douglas?

There are currently 10 community access support providers listed for Douglas on Carevo. These include NDIS registered providers, aged care approved services, and community organisations running group programs.

How much does community access support cost in Douglas?

Individual community access support in Douglas typically costs $50-$70/hour (group rates available) per hour. Group rates are lower, often $25 to $40 per person per hour. Rates increase on weekends, evenings, and public holidays. Activity entry costs and transport are generally charged separately.

What NDIS support category covers community access?

Community access falls under Core Supports, specifically Assistance with Social, Economic and Community Participation (support category 04). Some community access supports may also be funded under Capacity Building if the goal is increasing independence. Confirm the right category with your planner or support coordinator.

Does community access funding cover activity entry fees?

No. NDIS community access funding covers the support worker's time. Entry fees for events, gym memberships, movies, or recreation activities are your own expense. Some providers can help you find low-cost or free activities to make your budget go further.

What is the difference between 1:1 community access and a group program?

1:1 community access involves a support worker accompanying only you to activities of your choice. Group programs involve a small number of participants sharing a support worker for a planned activity. Group programs are more social and cost less per person. 1:1 support gives more flexibility and individual attention.

Can I choose my own activities under community access?

Yes. Community access support is meant to help you pursue your own interests and goals. You can choose what activities to do, where to go, and how often. Your support worker is there to assist and facilitate, not to direct the program. If a provider tries to restrict your choices to a fixed activity list, that is worth questioning.

Is community access available on weekends?

Yes. Most providers offer weekend support, though weekend rates are higher than weekday rates. If your activities or social connections happen on weekends, this is worth factoring into your budget. Group programs that run on weekdays can be a cost-effective alternative for regular participation.

Can older Australians access community access support through a Home Care Package?

Yes. Home Care Packages fund social support and community participation activities as part of your care plan. Your package coordinator will include this in your plan if it aligns with your goals. The level of support available depends on your package level.

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