NDIS complex care providers in Knoxfield, Victoria

It only takes one minute and it's free.

Nursing and support at home for children and adults with high medical needs, including paediatric complex care. Typically $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home).

15 providers cover Knoxfield · 3 minutes to first enquiry acceptance across Victoria

Complex care for children and adults in Knoxfield

15 providers in Knoxfield
Funded via NDIS, aged care, DVA or private fees
Nursing, PEG, trachy, seizure and ventilator support
Free. One request, providers contact you.

It only takes one minute and it's free.

Complex care for children and adults in Knoxfield

15 providers in Knoxfield
Funded via NDIS, aged care, DVA or private fees
Nursing, PEG, trachy, seizure and ventilator support
Free. One request, providers contact you.

Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.

See all providers in Knoxfield, VIC

About Complex Care in Knoxfield

This guide compares complex care providers in Knoxfield, ordered by service match, distance, register status and activity on Carevo. Whether you need support for acquired brain injury, spinal cord injury, ventilator dependence, or multiple co-occurring health and disability needs, the 10 providers listed here all service Knoxfield and surrounding areas.

Frequently Asked Questions

How quickly do providers respond to enquiries in Knoxfield?

Across VIC on Carevo, providers accept enquiry details with a median of 3 minutes. 74% of enquiries have enquiry details accepted within 1 hour, and 89% within 24 hours (based on 7425 provider connections across VIC).

How many complex care providers are there in Knoxfield?

There are currently 15 complex care providers serving Knoxfield listed on Carevo. These include NDIS registered providers, aged care approved providers, and specialist organisations with trained complex support workforces.

How much does complex care cost in Knoxfield?

Complex care rates in Knoxfield typically range from $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). High-intensity supports attract higher rates than standard personal care due to the specialist training required. Evening, weekend, and public holiday rates are higher. NDIS participants should check the current NDIS Pricing Schedule for high-intensity daily activities.

What makes complex care different from standard disability support?

Complex care is distinguished by the health intensity and risk level of the tasks involved. Standard disability support workers assist with personal care, community access, and daily living. Complex care workers are trained in clinical or high-risk tasks such as ventilator management, enteral feeding, and complex bowel care. These tasks require specific training sign-offs under NDIS guidelines and cannot be delegated to untrained workers.

What training should a complex care worker have?

Complex care workers should hold a current NDIS Worker Screening Check, First Aid and CPR certification, and specific training in each high-intensity task they perform. The NDIS has published required training modules for tasks including tracheostomy care, complex bowel management, enteral feeding, subcutaneous injections, and urinary catheter management. Ask providers to confirm workers' training records for your specific support needs.

Can the NDIS fund complex care at home?

Yes. Complex care is funded under NDIS Core Supports (Assistance with Daily Life) for daily living tasks and Improved Daily Living (Capacity Building) where clinical nursing is involved. High-intensity supports attract higher price limits. If your plan does not currently reflect your complex needs, a plan review supported by specialist allied health or nursing reports can help secure appropriate funding.

How quickly can complex care start in Knoxfield?

Complex care requires a more thorough assessment process than standard support services, which means setup typically takes longer. Start times vary by provider and area, so ask each provider for its current wait time. Post-hospital discharges with urgent complex needs are prioritised.

What happens if my complex care worker is unavailable?

Complex care providers should maintain trained backup workers for each client. Because these supports involve high-risk clinical tasks, an untrained replacement is not acceptable. When choosing a provider, ask specifically how they manage unplanned absences and what their backup staffing protocol is for complex clients.

Can complex care be provided alongside NDIS Supported Independent Living?

Yes. Supported Independent Living (SIL) can include 24-hour complex care support for participants who need overnight or around-the-clock high-intensity assistance. SIL funding is separate from other NDIS supports and requires a specific assessment and approval process. Not all SIL providers specialise in complex care, so it is important to confirm the level of clinical and high-intensity expertise when considering an SIL arrangement.

Care services available in Knoxfield

How many providers cover each type of support in Knoxfield.

Cleaning37 providers

Support Workers37 providers

Social Support37 providers

Personal Care35 providers

Transport35 providers

Respite Care31 providers

Nursing28 providers

Support Coordination25 providers

Life Skills25 providers

Supported Independent Living24 providers

View all services →

How Much Does Complex Care Cost in Knoxfield?

Complex care rates in Knoxfield typically range from $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). Rates are higher than standard support worker services because complex care requires workers with specialist training in high-intensity support skills. The exact rate depends on the specific supports required, the qualifications of the worker, whether nursing oversight is involved, and the time of day or week.

For NDIS participants, high-intensity daily activities attract higher price limits under the NDIS Pricing Arrangements and Price Limits. Providers must demonstrate that their workers hold the training required for each specific high-intensity task. Self-managed participants can negotiate rates directly but should still verify worker qualifications. Plan-managed and NDIA-managed participants must use NDIS registered providers.

Home Care Package holders with complex needs generally require a Level 3 or Level 4 package to access adequate funding for the volume and type of support required. Your case manager can help structure your package to maximise coverage of complex support hours, often combining package funds with other funding sources.

Private clients with complex care needs pay market rates. Some providers offer case coordination as an additional service, which can help manage multiple providers and clinical teams within a single point of contact.

Time	Indicative rate
High-intensity support worker (weekday)	$65 - $90/hr
Standard complex support (weekday)	$50 - $70/hr
Evening (after 8pm)	$70 - $100/hr
Saturday	$80 - $110/hr
Sunday	$90 - $120/hr
Public holiday	$105 - $135/hr
Overnight active support	$65 - $95/hr

Rates are indicative and vary by provider and support complexity. High-intensity NDIS supports attract different price limits under the NDIS Pricing Arrangements and Price Limits. Travel costs may apply for outer suburban areas.

Sources: NDIS pricing schedule 2026-27 · Support at Home pricing and advised prices 2026-27

What does complex care cost? Full pricing and funding guide

How to Pay for Complex Care in Knoxfield

Complex care is typically funded through government programs. The right funding pathway depends on your age, disability type, and the nature of the supports you need.

NDIS (National Disability Insurance Scheme): Complex care for NDIS participants is funded primarily under Core Supports (Assistance with Daily Life) and, where clinical nursing is involved, Improved Daily Living (Capacity Building). High-intensity daily activities attract separate price limits under the NDIS Pricing Arrangements. Participants with very high support needs may also access Supported Independent Living (SIL) funding for 24-hour supported accommodation. If your current plan does not adequately reflect your complex needs, a plan review request supported by specialist reports from occupational therapists, nurses, or allied health practitioners can help secure appropriate funding.

Home Care Packages (HCP): Older Australians with complex care needs generally require a Level 3 or Level 4 Home Care Package. These higher-level packages provide substantially more funding than entry-level packages and can cover complex personal care, nursing visits, and care coordination. Wait times for higher-level packages can be significant; a My Aged Care assessment is the first step.

Department of Veterans' Affairs (DVA): Veterans with a DVA Gold Card or relevant White Card conditions may be eligible for complex care at home through DVA programs, including the Community Nursing Program and Extended Aged Care at Home equivalent services.

Private payment: Complex care providers accept private payment. For people waiting on an NDIS plan, waiting for a package to be assigned, or managing a short-term post-hospital need, private payment allows services to start immediately without a funding approval process.

What to Expect from Complex Care in Knoxfield

Complex care involves high-intensity support for people whose health and disability needs go beyond what standard support workers can safely manage. Workers delivering complex care hold specialised training across a range of specific tasks, and services are typically coordinated alongside clinical and allied health teams.

High-intensity tasks that fall within complex care include: ventilator management and tracheostomy care, complex bowel management, urinary catheter care, enteral feeding (PEG and NG tubes), subcutaneous injections, seizure monitoring and management, dysphagia support (modified textures and safe swallowing assistance), and behavioural support for people with complex presentations. The NDIS requires providers to verify that workers delivering these tasks have completed specific training modules aligned to NDIS guidelines.

Before services begin, the provider will conduct a thorough assessment covering your health history, disability-specific needs, existing clinical team, and daily routine. They will develop or review your support plan, identify which workers are appropriately trained for your needs, and establish clear protocols for managing risks and emergencies. Coordinating with your GP, specialist, or allied health team is standard practice for complex cases.

You should expect a consistent team of trained workers rather than rotating casual staff. Consistency is particularly important in complex care because unfamiliar workers pose greater safety risks when specific techniques and your individual responses must be well understood. Ask providers how they manage handover, staff absence, and worker training verification before committing to a service agreement.

How to check a provider's credentials

Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Complex Care at a glance

Funding: NDIS Community Nursing / High Intensity Daily Personal Activities, Support at Home (clinical care category), DVA, Private
Availability: 7 days a week
Wait time: Confirm current availability and a start date directly with the provider
Cost: $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home)
Hours: Flexible scheduling, including weekends
Median enquiry acceptance: 3 minutes

Most requested support in Knoxfield

Based on 11 actual requests from participants and families in Knoxfield on Carevo.

Equipment hire 3 requests · 19 providers

Cleaning 3 requests · 37 providers

Therapy 2 requests · 19 providers

Personal care 2 requests · 35 providers

Other 1 request

Real care requests submitted by people in Knoxfield through Carevo. Updated each build from inquiry records.

Who's asking for complex care

Based on 61 real requests families and participants sent through Carevo for complex care in Victoria. This is the make-up of that demand, not a measure of how it changes over time.

Also asked for in the same request

How people pay for it

NDIS plan-managed 26%
Home Care Package / Support at Home 25%
CHSP 5%
NDIS self-managed 5%
NDIS agency-managed 2%

Who gets in touch

Family or carer 39%
The person themselves 33%
A support coordinator 13%
A health professional 2%

How soon they need it

Needed urgently 56%
Planning ahead 20%
Within a few weeks 16%

Percentages are of the 61 requests above and are rounded, so they will not always total 100. Requests can name more than one service, which is why "also asked for" shares overlap. Figures update with each rebuild.

Care demand in VIC

In the last 90 days, participants, families and coordinators across VIC made 1,569 care requests through Carevo, and 44% were marked urgent. The funding mix was 46% NDIS, 41% Home Care Package or aged care, and 13% privately funded.

Based on real requests submitted to Carevo across VIC. Updated each build.

Victoria Regulations & Compliance

In Victoria, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. Registered providers are audited by the NDIS Commission.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Statement of Rights Complaints Policy Privacy Policy

About Knoxfield

Knoxfield sits within the Knox (City) council area, home to around 7,462 residents. Connecting with a complex care provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

1,498 (19.6%)

State avg 18.6%

Need help with daily activities

362 (4.7%)

State avg 6.1%

Median personal income

$764/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Language support in Knoxfield

Knoxfield has a large Mandarin-speaking community (9.7% of residents), so finding complex care services in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.

Mandarin care in Knoxfield普通话7409.7%

Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.

The response time above is based on 7,425 requests across Australia. We do not yet have enough complex care services requests in Knoxfield to report how many providers respond to a typical request here. How we calculate our numbers

How we rank providers

Rankings in Knoxfield use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.

How this list is built. Providers shown here are registered with the NDIS for High Intensity Daily Personal Activities and Community nursing care for high needs, or offer nursing and personal care.
Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
Local presence. Providers confirmed in Knoxfield rank above those covering only the broader region.

What the enquiries status means

It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.

Receiving: At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
Not receiving: Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
No status shown: We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.

A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.

What the Carevo activity rating means

The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.

Where it starts: Every provider starts at a baseline of 50.
What moves it: Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
How it is kept honest: Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.

It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.

providers in Knoxfield

35,248

providers nationally

How we calculate provider numbers

Complex Care in nearby Bayside Melbourne locations

Patterson Lakes Braeside St Kilda Caulfield South Chelsea Elwood Parkdale Beaumaris All of VIC →

Sources and content responsibility

Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.

Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.

Browse by condition in Knoxfield

Acquired Brain Injury Spinal Cord Injury Epilepsy Motor Neurone Disease Dementia Post-Stroke Care Autism Intellectual Disability All conditions

Other services in Knoxfield

Browse related NDIS and aged care services available in Knoxfield.

Home Care Packages CHSP Personal Care Community Access SDA Housing Transport Light Gardening Therapy Services All services in Knoxfield

Need support in Knoxfield?

Connect with providers in Bayside Melbourne today.

NDIS complex care providers in Knoxfield, Victoria

Complex care for children and adults in Knoxfield

Complex Care providers near me

Star Residential Service

Home Caring Vermont

Advance Support Co

Not finding the right match?

Inspired Living

Aligned Assist

Santi Support Services

Wise West Connect Services

Rotana Care Manningham Household Tasks C

Jim's Mowing (Bell Post Hill)

WellVibe

Not finding the right match?

About Complex Care in Knoxfield

Frequently Asked Questions

Care services available in Knoxfield

How Much Does Complex Care Cost in Knoxfield?

How to Pay for Complex Care in Knoxfield

What to Expect from Complex Care in Knoxfield

How to check a provider's credentials

Complex Care at a glance

Most requested support in Knoxfield

Who's asking for complex care

Care demand in VIC

Victoria Regulations & Compliance

About Knoxfield

Language support in Knoxfield

How we rank providers

Complex Care in nearby Bayside Melbourne locations

Sources and content responsibility

Browse by condition in Knoxfield

Other services in Knoxfield

Need support in Knoxfield?

Complex Care providers near me

Star Residential Service

Home Caring Vermont

Advance Support Co

Not finding the right match?

Inspired Living

Aligned Assist

Santi Support Services

Wise West Connect Services

Rotana Care Manningham Household Tasks C

Jim's Mowing (Bell Post Hill)

WellVibe

Not finding the right match?

About Complex Care in Knoxfield

Frequently Asked Questions

Care services available in Knoxfield

How Much Does Complex Care Cost in Knoxfield?

How to Pay for Complex Care in Knoxfield

What to Expect from Complex Care in Knoxfield

How to check a provider's credentials

Related pages in Knoxfield

Complex Care at a glance

Most requested support in Knoxfield

Who's asking for complex care

Care demand in VIC

Victoria Regulations & Compliance

About Knoxfield

Language support in Knoxfield

How we rank providers

Complex Care in nearby Bayside Melbourne locations

Sources and content responsibility

Browse by condition in Knoxfield

Other services in Knoxfield

Need support in Knoxfield?