Complex care providers in Victoria
Compare complex care providers across Victoria (VIC). 1,184 families in Victoria have used Carevo to find a provider.
For complex care
- 5,308 providers across Victoria
- Funded via NDIS Community Nursing / High Intensity Daily Personal Activities
- One request, providers respond to you
It only takes one minute and it's free.
Check the Eligibility
Take our quick assessment to find out if you or your loved one qualifies.
Best Complex Care providers in Victoria
Showing 10 of 5308 providers·How we chose these
Craigieburn, VIC and 18 othersAlso servesBallarat North, VIC · Broadmeadows, VIC · Cranbourne, VIC · Diggers Rest, VIC · Epping, VIC · Geelong, VIC · Kilmore, VIC · Kyneton, VIC · Lancefield, VIC · Melbourne, VIC · Melton, VIC · Mernda, VIC · +6 more · State-wide provider
Specialises in Personal care · Cleaning · Nursing
Miracle Health Services is among the highest-ranked NDIS registered and aged care approved providers in Craigieburn, Victoria in our data. Most enquiries to them come from families and carers. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner, Disability Support Worker, Registered Nurse
Frankston South, VIC and 76 othersAlso servesAdelaide, SA · Airport West, VIC · Armadale, WA · Bairnsdale, VIC · Ballarat Central, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Boronia, VIC · Broadmeadows, VIC · Bulla, VIC · Bunbury, WA · +64 more · National provider
Specialises in Personal care · SIL · Cleaning
Based in Frankston South, Victoria, CarePro is an NDIS registered provider. Personal care and SIL are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.
Swan Hill, VIC and 30 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · Corinda, QLD · +18 more · National provider
Specialises in Cleaning · Personal care
Based in Swan Hill, Victoria, Mapple Care is an NDIS registered provider. Most enquiries to them come from participants directly. Cleaning and personal care are among their most-requested supports. Registered across 17 NDIS support categories, including shared living support, daily personal care and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with Complex Care providers in Victoria. No wait list.
No login. No spam. We text or email when a match is ready.
St Albans, VIC and 86 othersAlso servesAirport West, VIC · Albion, VIC · Altona Meadows, VIC · Altona North, VIC · Ardeer, VIC · Ascot Vale, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh East, VIC · Broadmeadows, VIC · Brooklyn, VIC · Brunswick, VIC · +74 more · State-wide provider
Specialises in Allied health · Personal care
Clover Leaf Sanctuary works across 11 NDIS support categories in St Albans, Victoria. They operate across Victoria. They are most often contacted for allied health and personal care. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Doncaster East, VIC and 57 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · Bunya, QLD · +45 more · National provider
Specialises in Personal care · Cleaning · Social support
Heart For Care Disability Services works across 14 NDIS support categories in Doncaster East, Victoria. They operate across multiple states. They are most often contacted for personal care and cleaning. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Responded to my enquiry straight away
Verified care seeker, South Brisbane
South Morang, VIC and 63 othersAlso servesBallarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Berwick, VIC · Blackburn North, VIC · Box Hill, VIC · Burwood, VIC · Camberwell, VIC · Carrum Downs, VIC · Caulfield, VIC · Cheltenham, VIC · Corio, VIC · +51 more · State-wide provider
Specialises in Cleaning · Personal care
Based in South Morang, Victoria, Aligned Assist is an NDIS registered provider. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Registered across 21 NDIS support categories, including accommodation and tenancy assistance, shared living support and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Officer, VIC and 27 othersAlso servesBallarat East, VIC · Berwick, VIC · Brunswick West, VIC · Caulfield, VIC · Cobram, VIC · Cranbourne, VIC · Cranbourne South, VIC · Cranbourne West, VIC · Dandenong, VIC · Doncaster, VIC · Donvale, VIC · Doreen, VIC · +15 more · State-wide provider
Specialises in Cleaning · Personal care · Social support
Care Next Level works across 10 NDIS support categories in Officer, Victoria. They operate across Victoria. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Social Worker, Welfare Worker, Counsellor
Carlton, VIC and 51 othersAlso servesArtarmon, NSW · Ashfield, NSW · Auburn, NSW · Austral, NSW · Belmore, NSW · Blacktown, NSW · Cabramatta, NSW · Campbelltown, NSW · Campsie, NSW · Caringbah, NSW · Casula, NSW · Chipping Norton, NSW · +39 more · National provider
Specialises in Personal care · Cleaning
Based in Carlton, Victoria, Care Steps Australia is an NDIS registered provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Truganina, VIC and 8 othersAlso servesAdelaide, SA · Ballarat East, VIC · Bendigo, VIC · Footscray, VIC · Geelong, VIC · Melbourne, VIC · Perth, WA · Werribee, VIC · National provider
Specialises in Support coordination · SIL
Nurses Caring 4 You works across 15 NDIS support categories in Truganina, Victoria. They operate across multiple states. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for support coordination and SIL.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Gardener
Dandenong, VIC and 31 othersAlso servesBerwick, VIC · Brighton, VIC · Brighton East, VIC · Carrum Downs, VIC · Caulfield, VIC · Chadstone, VIC · Clayton, VIC · Clyde, VIC · Clyde North, VIC · Cranbourne, VIC · Cranbourne South, VIC · Dandenong North, VIC · +19 more · Regional provider
Specialises in Personal care · Cleaning · Support coordination
Lawson Care Services is an NDIS registered provider in Dandenong, Victoria. Families most often connect with them for personal care and cleaning. Registered across 15 NDIS support categories, including daily personal care, shared living support and community participation. They also offer psychosocial recovery coaching.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Audiologist, Cleaner, Counsellor
How we rank providers
Rankings in Victoria are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for High Intensity Daily Personal Activities and Community nursing care for high needs, or offer nursing and personal care.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Victoria rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
5,308
providers in Victoria
28,928
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionComplex Care at a Glance
Funding
NDIS Community Nursing / High Intensity Daily Personal Activities, Support at Home (clinical care category), DVA, Private
Availability
7 days a week
Wait Time
Usually within 1-2 weeks
Cost
$100-$170+/hour for clinical nursing care
Hours
Flexible scheduling, including weekends
Median Response
5 minutes
Complex Care in Victoria (VIC): what to know
Carevo lists 5,308 complex care providers with active coverage in Victoria, concentrated around Melbourne, Geelong, Ballarat and Bendigo but reaching regional VIC as well. Families in VIC made 1,023 support requests through Carevo in the last 90 days.
5,308
Providers in VIC
314
NDIS registered
122
Active in last 30 days
1,023
Requests, last 90 days
76%
Connected within 1 hour
Coverage by region in Victoria
| Region | Providers | Busiest area |
|---|---|---|
| Melbourne | 123 | Melbourne |
| Casey | 85 | Cranbourne |
| Wyndham | 71 | Werribee |
| Hume | 68 | Broadmeadows |
| Melton | 53 | Melton |
| Greater Geelong | 53 | Geelong |
| Brimbank | 48 | Sunshine |
| Whittlesea | 44 | Epping |
| Greater Dandenong | 44 | Dandenong |
| Frankston | 38 | Frankston |
Workers delivering NDIS supports in Victoria need the NDIS Worker Screening Check, administered by Service Victoria (Worker Screening Unit). 314 of the 351 complex care providers listed in VIC are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in Victoria as everywhere else in Australia.
What families say about providers in VIC
Feedback shared by families after connecting with providers on Carevo. Quotes are anonymous and providers cannot edit them.
“responded today with details of an OT and a scheduled visit”
“Friendly, immediate capacity, compassionate, professional and flexible”
How much does complex care cost in Victoria?
Complex Care in Victoria typically costs $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). Actual rates vary by provider, funding type, and the level of support required.
How to pay for complex care
Funding options include NDIS Community Nursing / High Intensity Daily Personal Activities. Eligibility depends on your assessment and plan.
Complex Care by suburb in Victoria
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
What Is Complex Care?
Complex care is home-based clinical support for people with high-level or multiple medical needs, such as ventilator management, tracheostomy care, enteral tube feeding, complex wound management or multi-drug medication regimens. It is delivered by registered nurses and specially trained support workers rather than general personal care staff, and on the NDIS it is funded through specific nursing line items including Community Nursing Care and High Intensity Daily Personal Activities (NDIS Pricing Arrangements and Price Limits 2025-26).
How to Choose a Complex Care Provider
The rankings above use the methodology explained in the criteria section, but four factors matter most when narrowing down a complex care provider. Registration: confirm NDIS Quality and Safeguards Commission registration specifically covers High Intensity Daily Personal Activities or Community Nursing Care, since general NDIS registration does not guarantee this approval. Response time: complex clinical issues, a blocked catheter or a ventilator alarm, cannot wait days, so ask how the provider staffs after-hours and weekend call-outs. Pricing transparency: request an itemised quote benchmarked against NDIS price limits rather than a flat estimate. Coverage: verify the provider has rostered clinical staff actually servicing your area, not just a listed service radius. Carevo tracks 28,004 NDIS-registered providers nationally, and cross-checking registration and coverage against that record narrows the list quickly.
Which Funding Pays for Complex Care, and Who Qualifies?
NDIS participants access complex care through specific nursing supports, primarily Community Nursing Care and High Intensity Daily Personal Activities, not generic Core Supports funding. Eligibility depends on the clinical need being disability-related; the NDIS does not fund supports that are the health system’s responsibility, such as acute treatment or general palliative care (NDIS Pricing Arrangements and Price Limits 2025-26). Older Australians with clinical needs, such as wound care or medication management, can instead access Support at Home, where clinical care is funded 100% by government within the participant’s classification budget, up to Classification 8 at roughly $78,106 a year (Department of Health and Aged Care 2025). A My Aged Care assessment sets Support at Home eligibility and classification level.
Availability
Carevo lists 28,004 NDIS-registered providers across 4,782 suburbs nationally, with 93% of NDIS provider replies logged within 24 hours. Complex care almost always involves a wider team, so most families also connect with allied health professionals for therapy input and, where NDIS-funded, a support coordinator to manage nursing and allied health supports within one plan.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for Victoria
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many complex care providers are there in Victoria?
There are 5308 complex care providers with active listings in Victoria (VIC) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does complex care cost in Victoria?
Complex Care in Victoria typically costs $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Victoria?
Providers in Victoria respond to new requests in a median of 5 minutes, and 76% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Victoria or just the capital?
Both. Carevo lists providers across all of Victoria, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Which areas of Victoria have the most complex care providers?
By local government area, coverage on Carevo is deepest in Melbourne (123 providers), Casey (85 providers), Wyndham (71 providers). Regional VIC is covered too: many providers service wide areas beyond their base suburb.
Do I have to use an NDIS registered provider for complex care in VIC?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 314 of the 351 complex care providers listed in VIC on Carevo are NDIS registered.