Navigator support providers in Franklin, Australian Capital Territory
Funded via government programs.
For navigator support
- 3 providers in Franklin
- Funded via government programs
- Free, no obligation
- One request, providers respond
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Best Navigator Support providers near me
Showing 3 of 3 providers·How we chose these
Franklin, ACT and 116 othersAlso servesActon, ACT · Ainslie, ACT · Albury, NSW · Amaroo, ACT · Aranda, ACT · Artarmon, NSW · Banks, ACT · Batemans Bay, NSW · Belconnen, ACT · Blacktown, NSW · Bonner, ACT · Bonython, ACT · +104 more · State-wide provider
- Specialises in Support coordination, Plan management
Elevate Disability & Aged Care is among the highest-ranked NDIS registered providers offering support coordination in Franklin, Australian Capital Territory in our data. Most enquiries to them come from families and carers. Plan management are among their most-requested supports. Registered across 7 NDIS support categories, including household tasks, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Vehicle Modifications.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker, Mechanic, Social Worker
- Specialises in Cleaning, Nursing, Other Services
Elara Care works across 10 NDIS support categories in Franklin, Australian Capital Territory.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker, Registered Nurse
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Franklin, ACT and 4 othersAlso servesBonner, ACT · Canberra, ACT · Stirling, ACT · Turner, ACT · Regional provider
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Cleaning, Transport
Debra's Kitty Disability Services works across 10 NDIS support categories in Franklin, Australian Capital Territory. Support coordinators often connect their participants with them. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Navigator Support in Franklin
This guide compares the top navigator support providers in Franklin. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 3 navigator support providers serving Franklin.
How we rank providers
Rankings in Franklin are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Franklin rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
3
providers in Franklin
32,039
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAbout Franklin
Franklin sits within the Unincorporated council area, home to around 6,419 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
3,657 (9.3%)
State avg 14.2%
Need help with daily activities
1,437 (3.6%)
State avg 4.5%
Median personal income
$1,180/wk
Weekly, persons 15+ (ABS)
Public transport
Light rail and ACTION bus services throughout Canberra.
Language support in Franklin
Franklin has a large Mandarin-speaking community (4.9% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 13 minutes
How Much Does Navigator Support Cost in Franklin?
Navigator Support in Franklin typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in Franklin
Navigator Support in Franklin can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in Franklin
Finding navigator support in Franklin starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Franklin and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Franklin
Provider counts by service type in Franklin
Australian Capital Territory Regulations & Compliance
In the Australian Capital Territory, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards. The ACT requires NDIS worker screening through Access Canberra, and providers must comply with both federal and territory-level regulations.
Frequently Asked Questions
How quickly do providers respond to enquiries in Franklin?
Across ACT on Carevo, providers respond to enquiries with a median of 13 minutes. 64% of enquiries are connected with a provider within 1 hour, and 83% within 24 hours (based on 132 provider connections across ACT).
How many navigator support providers are in Franklin?
There are currently 3 navigator support providers serving Franklin listed on Carevo.
How much does navigator support cost in Franklin?
Navigator Support in Franklin typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Franklin?
Look for providers who are NDIS registered, have experience with your specific needs, and service Franklin. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Franklin?
Yes. Carevo lists 3 navigator support providers serving Franklin, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Franklin have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Franklin?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Franklin, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Franklin?
Many navigator support providers in Franklin offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Franklin is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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