Psychosocial recovery coaches in West End, Queensland
West End QLD 4810 · also a suburb name in WA
It only takes one minute and it's free.
$105.43-$234.23/hour (NDIS price guide 2026-27). 5 care requests from participants, families and coordinators in West End have been submitted through Carevo.
Psychosocial recovery coach in West End
- 3 providers in or near West End
- NDIS-funded support for mental health recovery
- Free. One request, providers contact you.
Psychosocial Recovery Coaches providers near me
Showing 2 in West End + 1 servicing from nearby·How we chose these
NDIS registered Serves West End + 5 other areas in QLD
- Funding accepted
- NDIS · self-managed or plan-managed (NDIS self-managed, NDIS plan-managed)Private
- Registered for
- High-needs community nursing
- Team includes
- Cleaner, Disability Support Worker, Gardener
About Sunflower Disability Support
Sunflower Disability Support is listed for psychosocial recovery coaches in West End because they are based in West End. They are an NDIS registered provider offering psychosocial recovery coaches. Personal care and cleaning are among the services named in their accepted Carevo enquiries. Support coordinators often connect their participants with them. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Accommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Community nursing care for high needs
- Business address on file
NDIS registered Serves West End + 1 other area in QLD
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance with travel/transport arrangements · Participation in community/social and civic activities · Daily Personal Activities · Support Coordination
- Business address on file
NDIS registered Serves Abbeywood + 336 other areas in QLD (37 km from West End)
- 4.7 on Google (19 reviews, Oct 2026)
- Usually accepts enquiries within an hour
- Receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
- Often enquired about
- Psychosocial disability, schizophrenia, ocd
About Number 1 Care Provider
Number 1 Care Provider is listed for psychosocial recovery coaches in West End because they are listed in Abbeywood, about 37 km away. They are an NDIS registered provider based in Roxburgh Park, Victoria. Confirm whether they travel to West End. Most enquiries to them come from families and carers. They most often accept Carevo enquiries about support coordination and social support. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Group and Centre Based Activities · Household tasks · Assistance with travel/transport arrangements · Development of daily living and life skills · Participation in community/social and civic activities
- Business address on file
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Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.
About Psychosocial Recovery Coaches in West End
This guide compares psychosocial recovery coaching providers in West End, ordered by service match, distance, register status and activity on Carevo. Psychosocial recovery coaching is an NDIS support that helps participants with a psychosocial disability to build capacity, navigate the recovery journey, and pursue their goals. The 3 providers listed here service West End and surrounding areas through Carevo.
Frequently Asked Questions
How quickly are psychosocial recovery coaches enquiries responded to?
Across 34 psychosocial recovery coaches accepted enquiries on Carevo, the median enquiry acceptance time is 16 minutes. 76% of psychosocial recovery coaches enquiries nationally have enquiry details accepted within 1 hour, and 94% within 24 hours. This is the national figure for one service, so it differs from any West End figure above, which covers every service in the suburb.
How many psychosocial recovery coaching providers are there in West End?
There are currently 3 psychosocial recovery coaching providers serving West End listed on Carevo. These include NDIS registered mental health organisations, community-based providers, and specialist recovery coaching services.
How much does psychosocial recovery coaching cost in West End?
Psychosocial recovery coaching rates in West End typically range from $105.43-$234.23/hour (NDIS price guide 2026-27) per hour. Rates are set within NDIS Pricing Arrangements limits. The specific rate depends on the coach's qualifications and the intensity of support provided.
What is the difference between a recovery coach and a support coordinator?
A support coordinator helps you understand and implement your NDIS plan by navigating service systems and arranging providers. A recovery coach works alongside you on your personal recovery journey, focused on building capacity, setting goals, and supporting you through challenges. Some participants have both in their NDIS plan.
What is the difference between a recovery coach and a psychologist?
A psychologist provides clinical mental health treatment such as CBT or trauma therapy. A recovery coach does not provide clinical treatment. Their role is to support your recovery goals, build your capacity, and help you connect with the right services. Recovery coaching complements clinical care but does not replace it.
What qualifications does a psychosocial recovery coach need?
The NDIS recognises two pathways into recovery coaching. One is through formal qualifications in mental health, social work, or a related field. The other recognises lived experience of mental health recovery, with some training. Providers must ensure coaches are appropriately experienced and supervised. Ask your provider about their coaches' backgrounds.
How often will I meet with my recovery coach?
Session frequency is flexible and based on your needs and available funding. Many participants meet with their coach weekly or fortnightly. During periods of greater difficulty, more frequent contact may be useful. Your coach will work with you to find a rhythm that supports your recovery without creating dependency.
Can I get recovery coaching if I do not have a mental health diagnosis?
Recovery coaching is intended for NDIS participants with a psychosocial disability. A formal diagnosis is not always required for NDIS access, but there must be evidence that your mental health condition has a substantial and permanent functional impact. Speak with your GP or LAC about NDIS eligibility if you are unsure.
How do I get psychosocial recovery coaching added to my NDIS plan?
If recovery coaching is not in your current plan, raise it with your LAC or Support Coordinator at your next plan review. Provide supporting evidence from your GP or mental health team about your psychosocial disability and how recovery coaching would help you achieve your NDIS goals.
Care services available in West End
How many providers cover each type of support in West End.
How Much Does Psychosocial Recovery Coaching Cost in West End?
Psychosocial recovery coaching rates in West End typically range from $105.43-$234.23/hour (NDIS price guide 2026-27). The rate depends on the provider, the coach's experience, and whether the session is delivered in person or via telehealth. The NDIS sets specific rates for recovery coaching under the Capacity Building Supports budget, so registered providers must charge within those limits.
Psychosocial recovery coaching is funded exclusively through the NDIS. It is not available through Home Care Packages, Medicare, or private health insurance in the same way allied health therapy is. This means the primary payment pathway is your NDIS Capacity Building budget.
The NDIS Pricing Arrangements and Price Limits include specific line items and rates for psychosocial recovery coaching. The rate differs depending on whether the coach holds a higher qualification or has specialist experience. Check the current NDIS pricing document for the applicable rates as these are updated periodically.
For participants without current NDIS funding for recovery coaching, it is worth discussing this with your Local Area Coordinator at your next plan review. Recovery coaching is most often included in plans for participants with a primary psychosocial disability.
| Time | Indicative rate |
|---|---|
| Recovery coaching session (standard) | $100 - $160/hr |
| Recovery coaching (higher intensity) | $130 - $190/hr |
| Initial planning and goal-setting | $100 - $190/hr |
| Non-face-to-face support (phone, admin) | $100 - $190/hr |
| Report writing | $100 - $190/hr |
Rates are indicative and must comply with the current NDIS Pricing Schedule for psychosocial recovery coaching line items. Participants should check the NDIS pricing document for current applicable rates.
Source: NDIS pricing schedule 2026-27
What does psychosocial recovery coaches cost? Full pricing and funding guide
How to Pay for Psychosocial Recovery Coaching in West End
Psychosocial recovery coaching is funded through the NDIS under Capacity Building Supports. It is not available through other government-funded care programs in the same way.
NDIS (National Disability Insurance Scheme): Recovery coaching is funded under Capacity Building Supports, specifically under 'Support Coordination' category for psychosocial recovery coaching. Your plan must include this line item. It is most commonly included in plans where the participant has a primary psychosocial disability, such as schizophrenia, bipolar disorder, borderline personality disorder, or severe anxiety and depression. If you do not have this funding, raise it with your LAC or planner at your next review.
Self-managed participants can engage any recovery coach, including those who are not NDIS registered providers. Plan-managed participants can use registered or unregistered providers through their plan manager. NDIA-managed participants must use NDIS registered providers only.
Recovery coaching is distinct from support coordination, though both may appear in the same plan. If you have both, your Support Coordinator handles service system navigation, while your Recovery Coach works alongside you on personal recovery goals. The two roles are complementary.
Private payment is not a common pathway for recovery coaching, as the service is specifically designed for NDIS participants with a psychosocial disability. Speak with your NDIS planner or LAC if you believe recovery coaching would benefit you and it is not currently in your plan.
What to Expect from Psychosocial Recovery Coaching in West End
Psychosocial recovery coaching is a strength-based, goal-oriented support that works alongside you on your recovery journey. It is not therapy or clinical treatment. Instead, it focuses on building your capacity to manage your life, connect with your community, and work toward the goals that matter to you.
Your recovery coach will spend time getting to know you, your experiences with mental health, your goals, and the things that help or hinder your wellbeing. They will help you develop a recovery plan that reflects what you want your life to look like, not just what services you need.
On an ongoing basis, your coach may help you think through challenges, prepare for appointments with health providers, work on communication skills, build routines, and stay connected to supports during difficult periods. They are available by phone or in person depending on what is most useful at the time.
A recovery coach is not a crisis service. If you are in crisis, you should contact a mental health crisis line, your GP, or emergency services. Your coach can help you build a crisis plan so that you know what to do and who to contact when things get hard.
You can expect your recovery coach to be someone with lived experience of mental health recovery or formal qualifications in mental health, or both. The NDIS recognises both pathways into this role. Ask your provider about their coaches' background and experience when making your choice.
How to check a provider's credentials
Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionPsychosocial Recovery Coaches at a glance
- Funding
- NDIS Capacity Building - Support Coordination
- Availability
- Weekdays
- Wait time
- Confirm current availability and a start date directly with the provider
- Cost
- $105.43-$234.23/hour (NDIS price guide 2026-27)
- Hours
- Business hours with flexible appointments
- Median enquiry acceptance
- 16 minutes
Most requested support in West End
Based on 5 actual requests from participants and families in West End on Carevo.
Real care requests submitted by people in West End through Carevo. Updated each build from inquiry records.
Care demand in QLD
In the last 90 days, participants, families and coordinators across QLD made 1,160 care requests through Carevo, and 44% were marked urgent. The funding mix was 48% NDIS, 37% Home Care Package or aged care, and 15% privately funded.
Based on real requests submitted to Carevo across QLD. Updated each build.
Queensland Regulations & Compliance
In Queensland, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
About West End
West End sits within the Townsville (City) council area, home to around 4,064 residents. Connecting with a psychosocial recovery coaches provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
3,519 (16.2%)
State avg 17.7%
Need help with daily activities
1,084 (5%)
State avg 6.1%
Median personal income
$981/wk
Weekly, persons 15+ (ABS)
Response figures are based on 10 psychosocial recovery coaching requests across Australia over the last 180 days, as we do not yet have enough requests in West End to report a local figure. How we calculate our numbers
How we rank providers
Rankings in West End use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.
- How this list is built. Providers shown here are registered with the NDIS for Therapeutic Supports, or offer psychosocial recovery coaching, therapy, and allied health. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
- Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
- Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
- Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
- Local presence. Providers confirmed in West End rank above those covering only the broader region.
What the enquiries status means
It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.
- Receiving
- At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
- Not receiving
- Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
- No status shown
- We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.
A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.
What the Carevo activity rating means
The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.
- Where it starts
- Every provider starts at a baseline of 50.
- What moves it
- Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
- How it is kept honest
- Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.
It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.
3
providers in West End
35,248
providers nationally
Sources and content responsibility
Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.
- NDIA guidance on mental health supports
- NDIA: applying with psychosocial disability
- NDIA pricing arrangements and current support catalogue
Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.
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