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Aged care providers in Hunter & Newcastle

Find aged care providers in Hunter & Newcastle

Browse approved aged care providers across Hunter & Newcastle, with 54 active in the area offering Home Care Packages, Support at Home, residential care and respite.

14 minutes median response · 68% within 1 hour · 94% within 24 hours

Find an aged care provider in Hunter & Newcastle

  • 28,764+ providers across Australia
  • Approved against the Aged Care Quality Standards
  • Median response 14 minutes
  • Free to connect, no obligation

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Best Aged Care providers near me

Showing 10 of 54 providers·How we rank

Care For You At Home

Taylors Beach, NSW and 7 others · State-wide provider

Specialises in Personal care · Allied health

1

Care For You At Home is a trusted, registered NDIS provider proudly serving Taylors Beach, NSW, and the surrounding communities. They are dedicated to delivering exceptional disability support services with a focus on participant well-being and independence.

How we verified this provider

Median response time1 day

Alton Lodge

Cooranbong, NSW and 1 other

Specialises in Support Workers · Personal Care · Social Support

2

Alton Lodge is a trusted, registered NDIS provider proudly serving Cooranbong and the surrounding areas of NSW. They offer comprehensive disability support, helping NDIS participants achieve their goals with professional and compassionate care.

How we verified this provider

Availability Open now · 12AM-11PM

Empowered Living Support Services Ltd

Tingira Heights, NSW and 4 others

Specialises in Support Workers · Personal Care · Transport

3

They are committed to delivering high-quality disability support tailored to individual needs.

How we verified this provider

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Swansea Meals on Wheels

Swansea, NSW

Specialises in Cleaning · Support Workers

4

They offer essential support services designed to enhance the independence and well-being of NDIS participants.

How we verified this provider

NDIS coverage1 group

Biala Services Inc

Charlestown, NSW

Specialises in Support Workers · Personal Care · Transport

5

They offer a comprehensive range of disability support services designed to empower NDIS participants.

How we verified this provider

Newcastle and Hunter Community Health

Mayfield West, NSW

Specialises in Support Workers · Personal Care · Transport

6

Serving Mayfield West, NSW, and the wider Hunter region, they offer a comprehensive range of NDIS services designed to enhance independence and well-being.

How we verified this provider

Denman Multi-Purpose Service

Denman, NSW and 1 other

Specialises in Support Workers · Personal Care · Therapy

7

They offer a range of essential disability support services designed to empower NDIS participants.

How we verified this provider

NDIS coverage1 group
Availability Open now · 12AM-12PM

Kurri Kurri Community Services

Kurri Kurri, NSW · Hyperlocal provider

Specialises in Podiatry

8

Kurri Kurri Community Services Limited is a dedicated, registered NDIS provider proudly serving the Kurri Kurri community and surrounding areas in NSW. They are committed to empowering NDIS participants with comprehensive and personalised disability support services.

How we verified this provider

Median response time2 hours

JobQuest

Cardiff, NSW and 1 other

Specialises in Cleaning · Support Workers · Other Services

9

JobQuest is a dedicated, registered NDIS provider proudly serving Cardiff, NSW, and the surrounding Lake Macquarie region. They offer a range of essential support services designed to enhance the independence and quality of life for NDIS participants in Cardiff and beyond.

How we verified this provider

NDIS coverage1 group

Community Therapy

Mayfield West, NSW and 7 others · State-wide provider

Specialises in Personal care · Domestic assistance

10

Welcome to Community Therapy, your trusted, registered NDIS provider serving Mayfield West, NSW, and the surrounding communities. They are dedicated to offering comprehensive therapeutic supports to NDIS participants in the local area.

How we verified this provider

Median response time15 hours
NDIS coverage1 group

How we rank providers

Rankings in Hunter & Newcastle are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Hunter & Newcastle rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

54

providers in Hunter & Newcastle

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Aged care in Hunter & Newcastle at a Glance

Population

640,000

Approved Providers

54

State

New South Wales

Suburbs Covered

175

Based on real enquiries from older people and families across Hunter & Newcastle.

About Hunter & Newcastle

Local context to help you plan aged care support across Hunter & Newcastle.

Population

640,000 residents across Hunter & Newcastle.

Multicultural communities

Many providers in Hunter & Newcastle can match you with workers who speak Mandarin, Italian, Greek, Filipino, Aboriginal.

Major transport hubs

Newcastle Station, Maitland Station, Broadmeadow Station. Useful for attending appointments, day programs, and community activities.

Local services and access points

Hunter LAC, Newcastle LAC. For aged care assessments, start with My Aged Care on 1800 200 422.

Paying for Aged Care in Hunter & Newcastle

Several government programs fund aged care in Hunter & Newcastle. The right option depends on your age, eligibility, and the type of support you need.

Home Care Packages

For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$10,000/year) to high-level (Level 4, ~$61,000/year). Entry through My Aged Care (1800 200 422).

Support at Home

The unified in-home aged care program that replaces Home Care Packages and CHSP. Funding is set by an assessed classification level. Access through My Aged Care.

Residential Aged Care

For people who can no longer live safely at home. Costs include accommodation payments (RAD or DAP), a basic daily fee, and means-tested care fees. Many pensioners pay little or nothing out of pocket.

DVA & Private Pay

DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Hunter & Newcastle accept both.

How to Access Aged Care in Hunter & Newcastle

1

Contact My Aged Care

Call 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.

2

Get Assessed

An assessor will visit to understand your care needs. Learn about ACAT assessments.

3

Receive Your Referral

Based on your assessment, you will be approved for a Home Care Package level or Support at Home classification.

4

Choose Your Provider

Use Carevo to compare approved providers in Hunter & Newcastle that match your care needs.

How to Choose an Aged Care Provider in Hunter & Newcastle

With 54 approved providers serving Hunter & Newcastle, choosing the right one takes research. Approved providers have met the Aged Care Quality Standards, undergo audits, and are listed by the Department of Health and Aged Care.

Aged care workers must hold a current National Police Certificate. When engaging a provider, ask to see evidence that staff hold valid clearances.

Questions to ask providers:

  • Are you an approved aged care provider? Which programs do you deliver?
  • Can I meet my support worker before services start?
  • What happens if my regular worker is unavailable?
  • How do you handle complaints and feedback?
  • What are your fees, exit fees, and notice periods?
  • Do you provide services on weekends and public holidays?

Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.

New South Wales Regulations & Compliance

In New South Wales, aged care providers must be approved by the Australian Government Department of Health and Aged Care and comply with the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Providers are subject to regular audits, and aged care workers must hold a current National Police Certificate. NDIS-registered providers serving older participants also answer to the NDIS Quality and Safeguards Commission.

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

My Aged Care

Phone: 1800 200 422

Website: myagedcare.gov.au

Frequently Asked Questions

What aged care services are available in Hunter & Newcastle?
Aged care services in Hunter & Newcastle include Home Care Packages (Levels 1-4), the Support at Home program, residential aged care, respite care, personal care, nursing care, allied health, and domestic assistance. Carevo connects you with approved providers across the area.
How do I apply for aged care in Hunter & Newcastle?
Start by contacting My Aged Care on 1800 200 422 or visiting myagedcare.gov.au. You will be referred for an assessment to determine the level of support you need. Carevo can help you find providers in Hunter & Newcastle once you have been assessed.
How much does aged care cost in Hunter & Newcastle?
Costs depend on the type of care. Home Care Packages are government-subsidised with a basic daily fee of up to 17.5% of the Age Pension. Residential aged care includes accommodation costs (RAD or DAP), basic daily fees, and means-tested care fees. Many services are available at reduced or no cost for pension recipients.
How do I choose an aged care provider in Hunter & Newcastle?
Approved aged care providers must meet the Aged Care Quality Standards and are audited by the Aged Care Quality and Safety Commission. Ask whether a provider is approved, how care is coordinated, what their fees and notice periods are, and how they handle complaints. Carevo lists approved providers so you can compare options.
Can I get both NDIS and aged care services in Hunter & Newcastle?
In some cases, yes. People aged 65+ with a disability may access both NDIS and aged care supports, though funding cannot cover the same service twice. If you are currently on the NDIS and approaching 65, speak with your planner about transition options. Carevo can connect you with providers who understand both systems.
What should I do if I'm unhappy with my aged care provider?
You can change your aged care provider, giving notice as set out in your service agreement. If you have a safety concern, contact the Aged Care Quality and Safety Commission on 1800 951 822. Carevo can help you find alternative providers in Hunter & Newcastle.

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All Suburbs in Hunter & Newcastle 173

Aged Care Services in Hunter & Newcastle

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