Complex care providers in Australian Capital Territory
Compare complex care providers across Australian Capital Territory (ACT). 56 families in Australian Capital Territory have used Carevo to find a provider.
For complex care
- 338 providers across Australian Capital Territory
- Funded via NDIS Community Nursing / High Intensity Daily Personal Activities
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Best Complex Care providers in Australian Capital Territory
Showing 10 of 338 providers·How we chose these
Chapman, ACT and 27 othersAlso servesBelconnen, ACT · Brisbane, QLD · Canberra, ACT · Canberra Airport, ACT · Coombs, ACT · Evatt, ACT · Florey, ACT · Forest Lake, QLD · Garran, ACT · Gungahlin, ACT · Harrison, ACT · Jerrabomberra, NSW · +15 more · National provider
- 25+ families connected
- Specialises in Cleaning, Personal care, Transport
Haven Care Australia is among the highest-ranked NDIS registered providers in Chapman, Australian Capital Territory in our data. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Kambah, ACT and 124 othersAlso servesAlbury, NSW · Armidale, NSW · Auburn, NSW · Ballina, NSW · Bankstown, NSW · Banora Point, NSW · Bass Hill, NSW · Bathurst, NSW · Baulkham Hills, NSW · Bega, NSW · Belconnen, ACT · Berkeley, NSW · +112 more · National provider
- 50+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Cleaning
Canberra Airport, ACT and 6 othersAlso servesACT Remainder - Jerrabomberra, ACT · ACT Remainder - Tuggeranong, ACT · Acton, ACT · Canberra, ACT · Central Coast, NSW · Crestwood, NSW · National provider
- Specialises in Cleaning, Personal care
Kapital Care works across 10 NDIS support categories in Canberra Airport, Australian Capital Territory. They operate across multiple states. They are most often contacted for cleaning and personal care. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Lawson, ACT and 7 othersAlso servesBelconnen, ACT · Canberra, ACT · Gungahlin, ACT · Kaleen, ACT · Ngunnawal, ACT · Queanbeyan, NSW · Weston, ACT · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning, Transport
Based in Lawson, Australian Capital Territory, HoliCare Community Service is an NDIS registered provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Taylor, ACT and 21 othersAlso servesBelconnen, ACT · Bonner, ACT · Braddon, ACT · Canberra, ACT · Casey, ACT · Chifley, ACT · City, ACT · Garran, ACT · Goulburn, NSW · Greenway, ACT · Gungahlin, ACT · Kambah, ACT · +9 more · State-wide provider
- 5+ families connected
- Specialises in Cleaning, Personal care
Based in Taylor, Australian Capital Territory, AmbuCares is an NDIS registered provider. Support coordinators often connect their participants with them. Cleaning and personal care are among their most-requested supports. Registered across 8 NDIS support categories, including community nursing, household tasks and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Dickson, ACT and 15 othersAlso servesBelconnen, ACT · Canberra, ACT · Canberra Airport, ACT · Central Coast, NSW · City, ACT · Conder, ACT · Downer, ACT · Griffith, ACT · Gungahlin, ACT · Ngunnawal, ACT · Palmerston, ACT · Stirling, ACT · +3 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning, SIL
Based in Dickson, Australian Capital Territory, Chagoya Support Group is an NDIS registered provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Coombs, ACT and 26 othersAlso servesBallina, NSW · Bathurst, NSW · Blacktown, NSW · Blaxland, NSW · Canberra, ACT · Central Coast, NSW · Cessnock, NSW · City, ACT · Darlington Point, NSW · Hannam Vale, NSW · Katoomba, NSW · Lidcombe, NSW · +14 more · State-wide provider
- 5+ families connected
- Specialises in Cleaning, Personal care
Nurture With Compassion is an NDIS registered provider in Coombs, Australian Capital Territory. Families most often connect with them for cleaning and personal care. Most enquiries to them come from families and carers. Registered across 12 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support.
How this listing is sourced
Wanniassa, ACT and 16 othersAlso servesBanks, ACT · Belconnen, ACT · Bruce, ACT · Canberra, ACT · Canberra Airport, ACT · Curtin, ACT · Greenway, ACT · Hawker, ACT · Kaleen, ACT · Kambah, ACT · Lyons, ACT · Macquarie, ACT · +4 more · State-wide provider
- 5+ families connected
- Specialises in Cleaning, Personal care, Social support
Fluro Life Care works across 11 NDIS support categories in Wanniassa, Australian Capital Territory. Active on Carevo in the past week. They are most often contacted for cleaning and personal care. They operate across Australian Capital Territory.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Canberra Airport, ACT and 33 othersAlso servesAdelaide, SA · Albany Creek, QLD · Alexandra Hills, QLD · Birkdale, QLD · Brisbane, QLD · Caboolture, QLD · Canberra, ACT · Capalaba, QLD · Carindale, QLD · Collinsville, QLD · East Brisbane, QLD · Hope Island, QLD · +21 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning, Social support
Pursue Services is an NDIS registered provider in Canberra Airport, Australian Capital Territory. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 7 NDIS support categories, including group and centre activities, shared living support and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Canberra Airport, ACT and 14 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra, ACT · Canowindra, NSW · Central Coast, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · +2 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning, SIL
Altido Consulting Services is an NDIS registered and aged care approved provider in Canberra Airport, Australian Capital Territory. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 19 NDIS support categories, including transport assistance, household tasks and community participation.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
How we rank providers
Rankings in Australian Capital Territory are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for High Intensity Daily Personal Activities and Community nursing care for high needs, or offer nursing and personal care.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Australian Capital Territory rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
338
providers in Australian Capital Territory
32,006
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionComplex Care at a Glance
Funding
NDIS Community Nursing / High Intensity Daily Personal Activities, Support at Home (clinical care category), DVA, Private
Availability
7 days a week
Wait Time
Usually within 1-2 weeks
Cost
$100-$170+/hour for clinical nursing care
Hours
Flexible scheduling, including weekends
Median Response
13 minutes
Complex Care in Australian Capital Territory (ACT): what to know
Carevo lists 338 complex care providers with active coverage in the Australian Capital Territory, concentrated around Canberra but reaching regional ACT as well. Families in ACT made 30 support requests through Carevo in the last 90 days.
338
Providers in ACT
180
NDIS registered
14
Active in last 30 days
30
Requests, last 90 days
64%
Connected within 1 hour
Workers delivering NDIS supports in the Australian Capital Territory need the NDIS Worker Screening Check, administered by Access Canberra. 180 of the 183 complex care providers listed in ACT are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in the Australian Capital Territory as everywhere else in Australia.
How much does complex care cost in Australian Capital Territory?
Complex Care in Australian Capital Territory typically costs $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). Actual rates vary by provider, funding type, and the level of support required.
How to pay for complex care
Funding options include NDIS Community Nursing / High Intensity Daily Personal Activities. Eligibility depends on your assessment and plan.
Complex Care by suburb in Australian Capital Territory
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
What Is Complex Care?
Complex care is home-based clinical support for people with high-level or multiple medical needs, such as ventilator management, tracheostomy care, enteral tube feeding, complex wound management or multi-drug medication regimens. It is delivered by registered nurses and specially trained support workers rather than general personal care staff, and on the NDIS it is funded through specific nursing line items including Community Nursing Care and High Intensity Daily Personal Activities (NDIS Pricing Schedule 2026-27).
How to Choose a Complex Care Provider
The rankings above use the methodology explained in the criteria section, but four factors matter most when narrowing down a complex care provider. Registration: confirm NDIS Quality and Safeguards Commission registration specifically covers High Intensity Daily Personal Activities or Community Nursing Care, since general NDIS registration does not guarantee this approval. Response time: complex clinical issues, a blocked catheter or a ventilator alarm, cannot wait days, so ask how the provider staffs after-hours and weekend call-outs. Pricing transparency: request an itemised quote benchmarked against NDIS price limits rather than a flat estimate. Coverage: verify the provider has rostered clinical staff actually servicing your area, not just a listed service radius. Carevo tracks 28,004 NDIS-registered providers nationally, and cross-checking registration and coverage against that record narrows the list quickly.
Which Funding Pays for Complex Care, and Who Qualifies?
NDIS participants access complex care through specific nursing supports, primarily Community Nursing Care and High Intensity Daily Personal Activities, not generic Core Supports funding. Eligibility depends on the clinical need being disability-related; the NDIS does not fund supports that are the health system’s responsibility, such as acute treatment or general palliative care (NDIS Pricing Schedule 2026-27). Older Australians with clinical needs, such as wound care or medication management, can instead access Support at Home, where clinical care is funded 100% by government within the participant’s classification budget, up to Classification 8 at roughly $78,106 a year (Department of Health and Aged Care 2025). A My Aged Care assessment sets Support at Home eligibility and classification level.
Availability
Carevo lists 28,004 NDIS-registered providers across 4,782 suburbs nationally, with 93% of NDIS provider replies logged within 24 hours. Complex care almost always involves a wider team, so most families also connect with allied health professionals for therapy input and, where NDIS-funded, a support coordinator to manage nursing and allied health supports within one plan.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for Australian Capital Territory
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many complex care providers are there in Australian Capital Territory?
There are 338 complex care providers with active listings in Australian Capital Territory (ACT) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does complex care cost in Australian Capital Territory?
Complex Care in Australian Capital Territory typically costs $100-$170+/hour for clinical nursing care (NDIS price-limited; funding via NDIS or Support at Home). Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Australian Capital Territory?
Providers in Australian Capital Territory respond to new requests in a median of 13 minutes, and 64% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Australian Capital Territory or just the capital?
Both. Carevo lists providers across all of Australian Capital Territory, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Do I have to use an NDIS registered provider for complex care in ACT?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 180 of the 183 complex care providers listed in ACT on Carevo are NDIS registered.