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Therapy Assistant in Mackay, QLD

Find a therapy assistant in Mackay, QLD

From $150 via Support at Home. 9 families in Mackay have used Carevo to find a provider.

43 minutes median response · 54% within 1 hour · 85% within 24 hours

For a therapy assistant

  • 34 verified providers in Mackay
  • Funded via Support at Home
  • Median response 43 minutes
  • Free quotes, no obligation

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This guide compares NDIS therapy assistant providers in Mackay, ranked by registration status, supervising therapist arrangements, and service range. Therapy assistants work under the direction of qualified allied health professionals to deliver more frequent, cost-effective support between formal therapy sessions. The 10 providers listed here service Mackay and surrounding areas through Carevo.

Best Therapy Assistant providers near me

Showing 10 of 10 providers·How we rank

Trusted provider

Mapple Care

Mackay, QLD and 30 others · National provider

Specialises in Personal care · Transport · Equipment hire

1

As a trusted NDIS provider, Mapple Care offers a comprehensive suite of disability support services designed to meet the unique needs of each participant. They are committed to fostering independence, enhancing community participation, and ensuring participants receive the highest quality of care right here in Mackay.

How we verified this provider

Median response time15 hours
NDIS coverage17 groups

Hopesway Support Services

Mackay, QLD and 17 others · National provider

Specialises in Therapy · Gardening · Domestic assistance

2

Understanding the unique needs of individuals with disabilities in this vibrant region, Head Office offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants throughout Mackay.

How we verified this provider

Median response time17 hours

Maweja Super Care Pty Ltd

Mackay, QLD and 38 others · National provider

Specialises in Personal care · Domestic assistance · Transport

3

Maweja Super Care Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Mackay. As a registered NDIS provider, the company understands the unique needs of individuals living with disabilities in the Mackay region and strives to empower participants through personalised care plans and a comprehensive range of support options.

How we verified this provider

Median response time3 hours
NDIS coverage13 groups
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Occupational Therapay Macakay

Mackay, QLD · Hyperlocal provider

Specialises in Domestic assistance · Personal care

4

Occupational Therapay Macakay is a dedicated, registered NDIS provider committed to enhancing the lives of individuals in Mackay, QLD, and the surrounding regions. They offer expert occupational therapy support to NDIS participants, ensuring tailored assistance for a wide range of needs.

How we verified this provider

Median response time14 minutes
NDIS coverage1 group

Cootharinga North Queensland

Mackay, QLD and 9 others · National provider

Specialises in Meal preparation · Personal care · Domestic assistance

5

They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life within the local community.

How we verified this provider

Median response time1 day

Embracing Our Community

Mackay, QLD and 1 other · Regional provider

Specialises in Personal care · Domestic assistance · Transport

6

Embracing Our Community is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Mackay, QLD. Recognising the unique needs of individuals in this vibrant region, the provider offers a comprehensive suite of supports designed to empower participants and foster genuine independence.

How we verified this provider

Median response time27 minutes

Occupational Therapy Mackay - Kerry Hoop

Mackay, QLD

Specialises in Therapy · Allied Health

7

They are committed to empowering participants to achieve their goals and enhance their daily living.

How we verified this provider

NDIS coverage1 group

One Stop Support Services

Mackay, QLD and 3 others

Specialises in Personal care

8

Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to foster independence, enhance quality of life, and promote community participation right here in Mackay.

How we verified this provider

Median response time52 minutes

Connections Inc.

Mackay, QLD and 32 others

Specialises in Transport · Personal Care · Support Workers

9

Connections Inc. Understanding the unique needs of individuals in Mackay, the provider offers a comprehensive range of services designed to foster independence, enhance community participation, and improve overall quality of life. Connections Inc. empowers NDIS participants to achieve their goals with personalized and compassionate care.

How we verified this provider

Centred Care Solutions Pty Ltd

Mackay, QLD and 1 other · Hyperlocal provider

Specialises in Domestic assistance · Personal care · Meal preparation

10

Understanding the unique needs of the Mackay community, the provider focuses on empowering individuals to live fulfilling and independent lives. With a person-centred approach, Centred Care Solutions Pty Ltd ensures that participants receive tailored support designed to meet their specific goals and aspirations.

How we verified this provider

Median response time16 hours

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer allied health and therapy.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

34

providers in Mackay

26,764

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a therapy assistant provider who already works locally means shorter travel and familiarity with nearby services.

Population

3,659

Local council

Mackay (Regional Council)

Median income

$31,460

Area

3.957 km²

Source: Australian Bureau of Statistics.

Therapy Assistant at a glance

Funding

Support at Home, NDIS Capacity Building, Home Care Packages, Medicare, Private

Availability

Weekdays, some weekend availability

Wait time

1-3 weeks depending on therapist availability

Cost

$150-$250/hour

Hours

By appointment

Median response

43 minutes

How Much Does a Therapy Assistant Cost in Mackay?

Therapy assistant rates in Mackay typically range from $150-$250/hour (NDIS price guide rates). This is generally lower than the rate for a qualified allied health professional because therapy assistants work under supervision rather than independently. The exact rate depends on the provider, the supervising therapy discipline, and the complexity of the program being implemented.

For NDIS participants, therapy assistants are funded under Capacity Building Supports, 'Improved Daily Living.' The NDIS Pricing Arrangements and Price Limits include a specific line item for therapy assistant services, which is set below the rate for qualified therapists. Check the current NDIS pricing document for the applicable rate in the current pricing period.

Home Care Package holders may be able to fund therapy assistant services from their package budget, particularly where the assistant is supporting a physiotherapy or occupational therapy program. Check with your package coordinator to confirm whether this is included in your service agreement.

Private payment is available from all providers. For clients without NDIS or HCP funding, this allows access to therapy assistant support at a lower cost than booking a qualified therapist for every session.

Time Indicative rate
Therapy assistant (standard session) $150 - $200/hr
Therapy assistant (complex support) $170 - $220/hr
Qualified therapist supervision $190 - $250/hr
Program development by therapist $190 - $250/hr
Telehealth supervision session $150 - $220/hr

Rates are indicative and vary by provider and supervising discipline. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for the specific therapy assistant line item. Supervision fees charged by the qualified therapist are separate from assistant session rates.

Cost Comparison: Mackay vs Queensland & National

How therapy assistant costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Mackay QLD Average National Average
Hourly rate $150-$250/hour $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 10 26,764 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for a Therapy Assistant in Mackay

Therapy assistant services in Mackay are primarily funded through the NDIS, though other options may apply depending on your circumstances.

NDIS (National Disability Insurance Scheme): Therapy assistants are funded under Capacity Building Supports, 'Improved Daily Living.' Your plan must include this category. Therapy assistant services must be delivered within a program designed and supervised by a qualified allied health professional. The NDIS will not fund unsupervised therapy assistant work. Self-managed participants can engage any provider. Plan-managed participants can use registered or unregistered providers. NDIA-managed participants need a registered provider.

Home Care Packages (HCP): Therapy assistants working under an allied health professional's program may be funded through HCP budgets in some cases. This depends on the package coordinator's interpretation and the specific care plan. Confirm with your coordinator before arranging services.

Private payment: Clients paying privately can arrange therapy assistant support at a lower hourly cost than booking qualified therapists for every session. This is a cost-effective model for people who need frequent practice of therapy programs but do not require a qualified therapist at every visit.

Combined billing: Many providers bill the qualified therapist's supervision separately from the therapy assistant's session time. Check with the provider how they structure their fees to understand the full cost of the service.

What to Expect from a Therapy Assistant in Mackay

A therapy assistant is a trained support worker who implements therapy programs designed by a qualified allied health professional. They do not assess or diagnose, but they deliver practice sessions, exercises, and activities between therapist appointments.

The process starts with the qualified therapist, who assesses your needs, develops a therapy program, and trains the therapy assistant in how to deliver it. The therapist maintains clinical oversight, reviews your progress, and updates the program over time. This model allows you to have more frequent contact with your therapy program at a lower cost per session.

Therapy assistants work across many disciplines. A physiotherapy assistant might guide you through your exercise program, assist with mobility practice, or support hydrotherapy sessions. An occupational therapy assistant might help you practise daily living skills, work on fine motor tasks, or support community participation goals. A speech pathology assistant might run communication practice activities.

You should expect your therapy assistant to be well briefed on your program and goals. They should communicate clearly, keep records of your sessions, and report back to the supervising therapist. If you have concerns about the delivery of your program, raise these with the supervising therapist directly.

The ratio of therapy assistant sessions to therapist review sessions varies by provider and clinical need. Some people see their therapist monthly and their assistant weekly. Others have different arrangements. Your therapist will recommend a schedule based on what will best support your progress.

Care Services Available in Mackay

Provider counts by service type in Mackay

Based on 11 actual requests from participants and families in Mackay on Carevo.

    1 Domestic assistance
    3 reqs.
    2 Personal care
    3 reqs.
    3 Equipment hire
    2 reqs.
    4 Specialist disability accommodation
    1 req.
    5 Cleaning
    1 req.
    6 Bathroom Renovation
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Mackay at a glance

Population 65+

529 (13.1%)

State avg 16.2%

NDIS participants

707

Active support recipients

Aged Care beds

143

Residential care capacity

Home Care Packages

723 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Mackay Base Hospital

1.4km away

GP clinics

7

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?
Based on 13 real provider connections on Carevo in Mackay, providers respond with a median of 43 minutes. 54% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many therapy assistant providers are there in Mackay?
There are currently 10 therapy assistant providers serving Mackay listed on Carevo. These include NDIS registered organisations, multidisciplinary allied health practices, and specialist therapy support providers.
How much does a therapy assistant cost in Mackay?
Therapy assistant rates in Mackay typically range from $150-$250/hour (NDIS price guide rates) per session. This is lower than the full therapist rate. Supervision fees for the qualified therapist are charged separately and should be factored into your total budget.
What is the difference between a therapy assistant and a qualified therapist?
A qualified therapist holds a university degree, is registered with AHPRA (for regulated disciplines), and can independently assess, diagnose, and develop therapy plans. A therapy assistant implements programs created by a therapist under ongoing supervision. Therapy assistants cannot practise independently or make clinical decisions.
Does the NDIS fund therapy assistant services?
Yes. The NDIS funds therapy assistant services under Capacity Building Supports, 'Improved Daily Living.' The service must be delivered within a program designed and supervised by a qualified allied health professional. The NDIS pricing document includes a specific line item and rate for therapy assistants.
How often will I see the supervising therapist versus the therapy assistant?
This depends on your goals and the clinical recommendation. A common model is weekly therapy assistant sessions with monthly or bi-monthly therapist reviews. Some people need more frequent therapist involvement, particularly early in a program or if goals are complex. Your therapist will recommend the right ratio for your situation.
What qualifications should a therapy assistant have?
Therapy assistants typically hold a Certificate IV in Allied Health Assistance or equivalent. They should also hold a current NDIS Worker Screening Check and First Aid certification. NDIS providers must ensure their therapy assistants are working within a supervised program and are competent to deliver the specific tasks required.
Can a therapy assistant help with exercise programs at home?
Yes. Therapy assistants commonly visit participants at home to run exercise programs developed by a physiotherapist or exercise physiologist. Home-based delivery allows the assistant to work with you in your actual environment, which is often more effective than clinic-based practice.
How do I find a therapy assistant in Mackay?
Carevo lists 10 therapy assistant providers in Mackay. You can compare providers by discipline, registration status, and service area. Contact shortlisted providers to ask about their supervision arrangements, wait times, and how they structure their therapy assistant programs.

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