Palliative care providers in Mackay, Queensland
Funded via NDIS & aged care. 16 families in Mackay have used Carevo to find a provider.
For palliative care
- 26 providers in Mackay
- Funded via NDIS & aged care
- Free, no obligation
- One request, providers respond
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Best Palliative Care providers near me
Showing 5 of 5 providers·How we chose these
Mackay, QLD and 9 othersAlso servesBIRTINYA, QLD · Bundaberg Central, QLD · Earlville, QLD · Elsternwick, VIC · Garbutt, QLD · Narangba, QLD · North Ipswich, QLD · Raceview, QLD · Scoresby, VIC · State-wide provider
Specialises in Personal care
Based in Mackay, Queensland, Comlink Australia is an approved aged care provider offering palliative care. Most enquiries to them come from families and carers. Personal care are among their most-requested supports. They operate across Queensland.
How this listing is sourced
- Approved Aged Care provider (Department of Health)
- Business address on file
Mackay, QLD and 3 othersAlso servesBowen, QLD · Cannonvale, QLD · NORTH MACKAY, QLD · Hyperlocal provider
Specialises in Cleaning · Personal care
Pioneer Nursing Services is an NDIS registered and aged care approved provider offering palliative care in Mackay, Queensland. Families most often connect with them for cleaning and personal care. Support coordinators often connect their participants with them. Registered across 8 NDIS support categories, including daily living skills, household tasks and community nursing.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
Mackay, QLD and 5 othersAlso servesBargara, QLD · Bundaberg Central, QLD · Burpengary, QLD · Mermaid Beach, QLD · Toowoomba City, QLD · National provider
Specialises in Nursing · Personal care · Respite care
Contacted me very quickly, arrangements still being made. Very supportive and helpful
Verified care seeker, Bundaberg
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Mackay, QLD and 45 othersAlso servesAlbany Creek, QLD · Ascot, QLD · Aspley, QLD · Beachmere, QLD · Bellmere, QLD · Boondall, QLD · Bracken Ridge, QLD · Bray Park, QLD · Brendale, QLD · Burpengary, QLD · Burpengary East, QLD · Caboolture, QLD · +33 more · Regional provider
Specialises in Personal care · Social support · SIL
Based in Mackay, Queensland, Complete Care Assist is an NDIS registered provider offering palliative care. Most enquiries to them come from participants directly. Personal care and social support are among their most-requested supports. Registered across 12 NDIS support categories, including accommodation and tenancy assistance, daily personal care and behaviour support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 3 othersAlso servesBrisbane City, QLD · Cleveland, QLD · Corinda, QLD
Specialises in Support coordination
About Palliative Care in Mackay
This guide compares the top palliative care providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 5 palliative care providers serving Mackay.
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Community nursing care for high needs, or offer palliative care.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
26
providers in Mackay
28,968
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Mackay
In the last 90 days, families in Mackay made 10 care requests through Carevo, and 56% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Mackay
Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a palliative care provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
13,047 (15.3%)
State avg 17.7%
Need help with daily activities
4,550 (5.3%)
State avg 6.1%
Median personal income
$882/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding in-home palliative care in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Palliative Care at a glance
Funding
NDIS, Support at Home, CHSP, DVA, Private
Availability
In-home day and overnight support
Wait time
Often within a few days of matching
Cost
Funded via NDIS, Support at Home, CHSP or the health system
Hours
Business hours to 24/7, depending on needs
Median response
1 hour 11 min
How Much Does Palliative Care Cost in Mackay?
Palliative Care in Mackay typically costs Funded via NDIS, Support at Home, CHSP or the health system. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: NDIS, Support at Home, CHSP, DVA, Private.
Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)
How to Pay for Palliative Care in Mackay
Palliative Care in Mackay can be funded through NDIS, Support at Home, CHSP, DVA, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Palliative Care Is Like in Mackay
Finding palliative care in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Mackay
Provider counts by service type in Mackay
Most popular care requests in Mackay
Based on 16 actual requests from participants and families in Mackay on Carevo.
- 1 Personal care
Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
Based on 28 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 11 min. 46% of enquiries are connected with a provider within 1 hour, and 82% within 24 hours.
How many palliative care providers are in Mackay?
There are currently 5 palliative care providers serving Mackay listed on Carevo.
How much does palliative care cost in Mackay?
Palliative Care in Mackay typically costs Funded via NDIS, Support at Home, CHSP or the health system. Rates depend on the provider and the type of support required.
How do I choose a palliative care provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own palliative care provider in Mackay?
Yes. Carevo lists 5 palliative care providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should palliative care providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my palliative care provider in Mackay?
You have the right to change your palliative care provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is palliative care available on weekends in Mackay?
Many palliative care providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a palliative care provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
Palliative Care in nearby Mackay & Rockhampton locations
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