Aged care home providers in Australia

Residential Aged Care Support in Australia

Finding the right residential aged care for yourself or a loved one is one of the most significant decisions a family can face. The process involves ACAT assessments, facility tours, RAD payments, means testing, and difficult choices. You don’t have to navigate this alone.

Find experienced aged care advisors in Australia through Carevo who guide you from ACAT assessment to move-in day, helping you make informed decisions with confidence.

Get matched with someone who can help you navigate aged care

The Challenge: Navigating Aged Care Alone

Are you struggling with:

• Understanding the system? The maze of assessments, My Aged Care, ACAT, and funding options is overwhelming.
• Finding the right facility? Not all aged care homes are equal. How do you know which one truly provides quality care?
• Managing the paperwork? RAD payments, means testing, accommodation bonds, the financial complexity is staggering.
• Making the right decision quickly? Hospital discharge pressure and waitlists mean you need to act fast, but this decision deserves careful thought.
• Feeling alone in this process? You need an experienced guide who understands the system and advocates for your family.

Aged care advisors available through Carevo can support Australia families through this exact journey.

Residential Aged Care Support Services

Experienced aged care advisors in Australia provide hands-on support throughout the entire process.

Assessment & Eligibility Support

• ACAT Assessment Preparation: Aged care specialists through Carevo help you prepare for your Aged Care Assessment Team visit, ensuring all medical documentation is ready.
• My Aged Care Navigation: Specialists guide you through the My Aged Care portal and help you understand your approval levels.
• Hospital Discharge Planning: When time is critical, providers work with hospital social workers to find appropriate placements quickly.

Facility Selection & Tours

• Shortlist Development: Based on your care needs, budget, location preferences, and values, advisors create a tailored list of suitable facilities.
• Accompanied Facility Tours: Advisors attend tours with you, asking the right questions about staffing ratios, clinical care, and quality indicators.
• Quality Assessment: Aged care specialists through Carevo help you interpret facility quality ratings and understand what to look for beyond the brochure.

Financial & Administrative Support

• Fee Comparison: Advisors break down the fee structures. For residents entering from 1 November 2025: the Basic Daily Fee, Hotelling Contribution, Non-Clinical Care Contribution, and Accommodation Payments (RAD/DAP). Residents who entered before 1 November 2025 are generally grandfathered under the earlier Means-Tested Care Fee arrangements.
• Means Testing Guidance: Specialists explain how your income and assets affect your fees and help you prepare for the assessment.
• Paperwork Assistance: Aged care specialists through Carevo help complete admission forms, resident agreements, and ensure nothing is missed.

Transition & Move-In Support

• Move-In Coordination: Advisors help plan the transition, liaising with the facility and your family.
• Settling-In Check: Advisors follow up after admission to ensure the transition is going smoothly and address any concerns.
• Ongoing Advocacy: If issues arise with care quality, advisors can advocate on your behalf with the facility.

Why Australia Families Choose Aged Care Navigators Through Carevo

They Know the Local Aged Care Market

Advisors have relationships with aged care facilities across Australia and surrounding areas. They know which homes have strong clinical teams, which have active lifestyle programs, and which to avoid.

Focused on Your Family’s Needs

Aged care advisors available through Carevo work with you to understand your situation and shortlist suitable facilities. Ask any advisor how they are paid so you can be confident their recommendations fit your family’s needs.

They Save You Time & Stress

Researching aged care options can take many hours. Advisors help streamline the process, presenting options based on your specific needs and budget.

Compare Aged Care Navigator Services in Australia

Feature	Carevo Navigators	Facility-Run Placement Services	Going It Alone
Independent advice	Yes	No (facility-affiliated)	N/A
ACAT prep support	Yes	Limited	Self-research
Fee comparison	All facilities	Their facilities only	Time-intensive
Ongoing advocacy	Yes	No	Self-advocacy

Qualified and Experienced Navigators

Aged care advisors available through Carevo can offer:

• Experience in the aged care sector
• Current knowledge of the ACAT assessment process
• Familiarity with aged care facilities across Australia
• Understanding of RAD, DAP, and means testing

Still Exploring Options? Consider In-Home Care First

Before committing to residential care, it’s worth exploring whether staying at home with the right support is possible. Many families are surprised by what can be achieved with comprehensive Support at Home (formerly Home Care Packages) funding.

Through Carevo, you can find providers offering:

• 24/7 In-Home Nursing Care for complex medical needs
• Daily Personal Care assistance with showering, dressing, and mobility
• Domestic Assistance for cleaning, cooking, and home management
• Respite Care to give family carers a break

For some, a combination of these services can delay or even prevent the need to move into a facility, while staying in the comfort of home.

Frequently Asked Questions

How much do aged care support services cost? The initial consultation is free. Ongoing support services vary depending on the level of assistance you need. There are private-pay options with transparent, hourly pricing.

How is residential aged care funded? Residential aged care is funded through a combination of government subsidies and resident contributions. The amount you pay depends on a means assessment of your income and assets. Aged care specialists through Carevo help you understand exactly what you’ll pay before you commit.

What is an ACAT assessment? An Aged Care Assessment Team (ACAT) assessment determines your eligibility for government-subsidised aged care. Aged care specialists through Carevo help you prepare for this assessment and ensure your care needs are accurately captured.

Can you help if there’s pressure from a hospital discharge? Yes. Hospital discharge situations require quick action, but you shouldn’t sacrifice quality for speed. Navigators through Carevo have experience working with hospital social workers and can fast-track the process to find appropriate placements within tight timeframes.

What if the decision is to keep Mum at home instead? That’s a great outcome! If the assessment finds that in-home care is a viable option, Carevo can connect you with home care providers seamlessly. There’s no pressure to choose residential care.

How to Get Started with an Aged Care Navigator

1. Free Initial Consultation: Tell us about your situation and care needs (no obligation)
2. Connect with Navigator: We match you with an experienced aged care advisor in Australia
3. Develop Your Plan: Your navigator creates a roadmap for assessments, tours, and placement
4. Ongoing Support: From ACAT assessment through move-in day and beyond

Call: 1800 953 253 (24/7) Service Areas: Australia and surrounding suburbs

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Find aged care navigation support through Carevo across Sydney and Melbourne. Advisors help families navigate ACAT assessments, facility tours, and residential aged care placements.