Mable vs Hireup vs Carevo for Support Workers (2026)
Looking for clients? 595 care requests a support worker could take on came through Carevo in the last 90 days.
Mable takes 10% of the rate you agree with each client as a contractor, Hireup employs you on a set wage from $49.94 an hour including super, and Carevo takes no commission but charges $99 a month ex GST to contact care requests. Mable and Hireup both run bookings and payment through their platform and include insurance for that work. Carevo does neither: it shows you care requests, and everything after you make contact is between you and the client.
Hiring a worker, not looking for work? Read Mable vs Hireup vs Carevo for participants.
About this comparison: Carevo publishes it and sells the Support Worker Plan described below, so we have a commercial interest in which one you pick. Every Mable and Hireup figure is that company’s own published figure, linked to its source and checked on 10 October 2026.
The three side by side
| Mable | Hireup | Carevo | |
|---|---|---|---|
| What it is | Marketplace where independent support workers find clients | Registered NDIS provider that employs its support workers | Connection platform that shows workers care requests |
| Your status | Independent contractor with your own ABN | Casual employee. No ABN needed | Independent. Carevo does not employ you |
| Who sets your rate | You and each client, above a $42 an hour minimum | Hireup. No negotiation | You and each client |
| What comes out of your pay, or what you pay | 10% fee, deducted from the agreed rate | No platform fee. Tax is withheld from your wage | No commission. Free profile. Contacting requests needs the Support Worker Plan: $99 a month ex GST, up to 5 contacts a month, 7 day free trial |
| What the client pays on top | 7.95% fee, added to the agreed rate | Nothing on top of Hireup’s rate, $72.74 an hour on a standard weekday | Nothing to Carevo |
| Published weekday pay | Averages of $50 to $61 an hour for personal care after the 10% fee, before tax and super (April to September 2026) | $49.94 an hour including super, $44.59 before super, before tax | None. Carevo sets no rates |
| Super, tax and insurance | You manage tax and super. Insurance is included for sessions booked and invoiced through Mable | Hireup withholds tax, pays super and provides insurance, including workers compensation | You manage all three. Carevo provides no insurance |
| How you get clients | Apply to job posts and message clients on Mable | Look through jobs and connect with clients on Hireup | See care requests within 30 km that match your services and funding types, and choose which to contact |
| How you are paid | The client approves your hours, then Mable invoices them and pays you | Fortnightly wage from Hireup | By the client or their plan manager, on your own invoice |
| NDIS participants you can support | Self-managed and plan-managed | Self-managed, plan-managed and NDIA-managed | Self-managed and plan-managed, if you are an unregistered sole trader |
| What you need to join | ABN, NDIS Worker Screening Check, infection control training, at least 2 references, profile photo and bio | Work rights confirmation, first aid certificate, NDIS Orientation Module, NDIS Worker Screening Check | A free profile. Carevo does not check documents. What you enter is shown as self-declared |
| Main downside | The fee applies to every hour, and you fund your own leave, tax and super | You cannot set your rate. Casual work, with a 25% loading in place of paid leave | A monthly cost with no guarantee of clients, and no payment handling or insurance |
How Mable works for support workers
On Mable you run your own business. Mable’s support worker page says you need your own ABN, you find your own clients on the platform, and you are responsible for your own holiday pay, sick leave, tax and super (checked 10 October 2026).
- Rate and fees. You set your rate above a $42 an hour minimum and agree it with each client. Mable deducts a 10% support engagement fee and adds a 7.95% client platform fee on top (Mable pricing). In Mable’s own example, a $58 agreed rate leaves the worker $52.20 an hour and costs the client $62.61.
- Published earnings. Mable’s support worker pricing page lists average weekday rates after the 10% fee of $50 to $61 an hour for personal care, $50 to $59 for social support and $50 to $60 for domestic assistance, measured from 1 April to 30 September 2026. They are before your own tax and super.
- Insurance. Mable’s insurance applies to sessions arranged and invoiced through Mable, for service types Mable has approved you to provide. Limits and exclusions apply.
- Getting paid. You submit hours, the client approves them, and Mable invoices the client (weekly for most clients) and pays you. After 21 days unpaid, Mable contacts the client for you. Mable states that it does not guarantee income (how payments work on Mable).
More detail: Mable support worker rates and jobs.
How Hireup works for support workers
Hireup is an employer. Its support worker page says all Hireup support workers are casual employees, no ABN is needed, and Hireup takes care of pay, super, tax and insurance (checked 10 October 2026). Hireup is a registered NDIS provider.
- Pay. Hireup sets the rates. The standard weekday rate is $49.94 an hour including super, or $44.59 before super. Saturday is $64.41, Sunday $83.10 and public holidays $102.10, all including super (Hireup hourly rates). Rates include a 25% casual loading in place of annual and sick leave, and tax is deducted automatically.
- What the client pays. $72.74 an hour on a standard weekday, which Hireup describes as all-inclusive (Hireup pricing).
- Getting paid. Fortnightly. The two-week cycle ends on a Sunday and pay day is the following Friday (Hireup help centre).
- Training. Hireup pays you for time spent on its mandatory training.
More detail: Hireup pay rates.
How Carevo works for support workers
- Registering a worker profile is free.
- You see care requests within 30 km of you that match the services and funding types you selected.
- A request shows the person’s contact details when you choose to contact it.
- Contacting requests needs the Support Worker Plan: $99 a month ex GST for up to 5 contacts a month, with a 7 day free trial (terms).
- Carevo takes no commission and no cut of your pay.
- Up to two workers can contact each request, and providers (agencies) receive the same requests, so you are not the only one who can respond.
What Carevo does not do.
- Carevo does not employ workers. Nobody withholds your tax or pays your super.
- Carevo does not handle bookings, invoicing or payment. You invoice the client or their plan manager and follow up late payments yourself.
- Carevo does not provide insurance. You need your own cover (insurance guide).
- Carevo does not vouch for workers or clients, and does not guarantee clients.
Carevo is a connection platform. It does not deliver care, employ support workers, or manage NDIS or aged care funding. What you put on your profile is shown as self-declared.
What Carevo’s records show. Up to the last site build on 2026-08-26, Carevo had recorded 1,405 requests with a suburb for personal care, a support worker or community access (a request naming two is counted twice), against 444 registered worker profiles. These are all-time platform counts, not Australian demand or a forecast. How we calculate these numbers.
Which one suits you
- If you want an employer that pays super, withholds tax and provides insurance, with no ABN needed, Hireup is the only one of the three that does all of that. You give up setting your own rate.
- If you want to support NDIA-managed participants without registering as a provider yourself, Hireup. Only self-managed and plan-managed participants can use an unregistered provider (NDIS Commission).
- If you want to set your own rate on your ABN, with invoicing, payment collection and insurance handled for you, Mable. The price is 10% of every agreed hour.
- If your ABN, insurance, service agreement and invoicing are already in place and you want leads without a commission, Carevo. The price is $99 a month ex GST, charged whether or not a request turns into work.
- If you are weighing an hourly fee against a monthly one, do the sum on your own hours. At Mable’s example rate of $58 the fee is $5.80 an hour, so about 17 hours a month costs the same as Carevo’s plan before GST. That is our arithmetic, not like for like: Mable’s fee includes insurance and payment handling, and applies only to hours you work.
Can you use more than one?
Carevo does not employ you or handle your bookings, so a profile can sit alongside a Hireup job or a Mable business.
Mable has terms of use and Hireup has an employment contract. Check their current terms before you combine either with private clients, in particular any rule about taking a client you met on the platform to a private arrangement.
Frequently asked questions
Is Mable or Hireup better for support workers?
Neither is better for every worker, because they are different arrangements. Hireup is casual employment on a set wage, with super and insurance provided. Mable is contracting on your own ABN at a rate you agree with each client, less a 10% fee.
Does Mable or Hireup pay more?
It depends on the rate you agree on Mable, so there is no single answer. Hireup’s standard weekday rate is $49.94 an hour including super ($44.59 before super). Mable’s published weekday averages after its 10% fee are $50 to $61 an hour for personal care, and you pay your own super and fund your own leave out of that. Both were checked on 10 October 2026.
Do you need an ABN for Mable or Hireup?
You need an ABN for Mable and you do not need one for Hireup. Mable workers are independent contractors. Hireup workers are casual employees.
Does Carevo take a commission from support workers?
No. Carevo takes no commission and no cut of your pay. Registering a worker profile is free, and contacting care requests needs the Support Worker Plan, $99 a month ex GST for up to 5 contacts a month, with a 7 day free trial. Carevo does not guarantee clients.
Next step
Going independent? Read how independent support workers find NDIS clients. To see what people near you are asking for, look at support worker jobs or register a free worker profile on Carevo.
Customer Lead
Gemma is Carevo's Customer Lead. She spent several years working as a support worker before moving into concierge and partnerships roles, so she writes from the frontline of care.
