Gemma Foxton
Customer Lead
Gemma is Carevo's Customer Lead. She started her career as a support worker and has since worked across concierge and partnerships roles. She writes about the day-to-day of working in support, talking to support coordinators, and what families and frontline workers should know about each other.
Connect on LinkedInAreas of focus
- Working as a support worker
- Talking to support coordinators
- Day-to-day care and respite
- Communication between families and providers
62 posts by Gemma
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Aboriginal and Torres Strait Islander Pathways in Aged Care Access
A practical guide to aged care access pathways for Aboriginal and Torres Strait Islander people, including lower eligibility ages, culturally safe services, and ACCHO referral options.
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Home Care Workforce Continuity: How to Minimise Carer Turnover
Frequent carer changes disrupt older Australians and NDIS participants. This guide explains why turnover happens, what clients can do about it, and what to expect from a quality provider.
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End-of-Life Planning: A Family Guide for Home Care
How to have end-of-life conversations with an ageing parent or partner receiving home care. Covers advance care directives, the Support at Home End-of-Life Pathway, and practical planning steps.
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NDIS and Hearing Loss in Adults: Funding Pathways
How NDIS funding works for adults with hearing loss. Covers the NDIS and HSP overlap, hearing aids, cochlear implants, Auslan, assistive listening devices, and what each system pays for in 2025-26.
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NDIS Meal Preparation Supports: What Is and Is Not Covered
A clear guide to NDIS funding for meal preparation. What support workers can do, what meal delivery services the NDIS pays for, what the 70/30 split means, and what the NDIS will not fund.
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NDIS Implementation Report Template (Free Download)
Free NDIS implementation report template for support coordinators. Covers the first 8 weeks of plan activation with PACE-compliant formatting.
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NDIS PACE System Guide for Support Coordinators (2026)
Practical guide to the PACE system for support coordinators. Covers the myNDIS portal, report submission, participant check-ins, and common issues.
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Support Coordinator Onboarding Checklist (2026)
Step-by-step onboarding checklist for support coordinators taking on new NDIS participants. Covers first contact through 8-week implementation.
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Support Coordinator Burnout Prevention (2026)
Practical strategies for managing support coordinator caseloads and preventing burnout. Covers realistic capacity, admin reduction, and boundary setting.
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Dementia Care and Support at Home (2026)
How Support at Home funding helps people with dementia. Services available, managing safety at home, and when residential care may be needed.
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Aged Care Facility Tour Checklist: Red Flags
Complete checklist for touring aged care facilities in Australia. Red flags, quality indicators, questions to ask, and printable inspection guide for 2026.
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Respite Care Options & Costs Australia 2026
Respite care options, costs, and how to access quickly in Australia. Emergency vs planned respite, CHSP vs Support at Home funding, and provider.
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NDIS Behaviour Support & Restrictive Practices 2026
NDIS behaviour support practitioners develop PBS plans and reduce restrictive practices. Learn about practitioner requirements and how to access support.
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NDIS Respite & Short Term Accommodation Guide 2026
NDIS Short Term Respite (formerly STA) explained. Costs $350 to $550+ per night, eligibility rules, how to book, and what funding covers.
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Support Coordinator Referral Network: NDIS Guide
Build Support Coordinator referral networks that generate 40% more NDIS clients. Proven networking strategies, relationship tactics, and SC outreach.
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Connect with LACs & Support Coordinators (2026)
Connect with Local Area Coordinators (LACs) and Support Coordinators to get NDIS referrals. Networking strategies, what LACs need, relationship building.
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Support for Carers: NDIS and Beyond (2026)
Carer support services available. Respite care, carer payment, counseling, support groups. NDIS and non-NDIS options.
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Mable Weekend & Weekday Rates 2026: $58-$90/Hr Real Cost
Mable NDIS rates April 2026: weekdays $62/hr, Saturdays $75/hr, Sundays $85-90/hr, public holidays up to $115. Includes 10% platform fee and what workers keep.
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Carer Impact Statement NDIS: Free Templates 2026
Free carer impact statement template and examples for NDIS applications. Complete guide on writing an NDIS carer statement that gets results, including.
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Build an NDIS Client Base: Support Coordinator Tips
Support coordination client acquisition 2026: LAC partnerships, Carevo provider referrals, participant advocacy networks.
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Become a Disability Support Worker Australia 2026
Complete guide to becoming a disability support worker in Australia. Certificate III requirements, NDIS worker screening check, training time (6-18.
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NDIS Support Categories & Consumables 2026 Guide
Complete guide to NDIS support categories and consumables 2026: Learn the 15 support categories, consumables funding limits $15,000/year, core supports.
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Companion Card Application: All States Guide 2026
Companion Card application guide for all Australian states. Eligibility requirements, required documents, and where to use your card explained.
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Hireup Support Worker Rates 2026: Pay Guide ($47-$104/hr)
Hireup pay rates 2026: $47/hr weekdays, $104/hr public holidays. Worker pay, client pricing, weekend rates, and how Hireup compares.
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ACCHO: Aboriginal Health Organisations Guide 2026
Find your nearest ACCHO clinic from 300+ locations across Australia. Complete directory of Aboriginal Community Controlled Health Organisations by state.
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Free Aged Care Individual Care Plan Template 2026
Download a free aged care individual care plan template for 2026. Learn how to create comprehensive care plans with health assessments, functional.
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Free Aged Care Risk Assessment Template 2026
Download a free aged care risk assessment template for 2026. Covers falls risk, medication safety, nutrition, infection control, and more.
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Free NDIS Incident Report Form 2026: Download
Download a free NDIS incident report form for 2026. Learn mandatory reporting requirements, NDIS Commission timeframes, and proper documentation.
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NDIS Travel Calculator 2026: KM Rates & Claims
Calculate NDIS travel costs. Rates: $0.99/km (standard), $2.76/km (modified vehicle). Time caps: 30 min metro, 60 min regional.
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How to Get an ABN as an NDIS Support Worker
Get your NDIS support worker ABN in 1-2 days for free. Step-by-step application guide plus tax setup, insurance requirements, and what participants need.
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NDIS Support Worker Insurance Costs 2026
Complete guide to NDIS support worker insurance cost in Australia 2026. Compare insurers (from $33/month), requirements checklist, car insurance, public.
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Carer Payment and Carer Allowance 2026: Full Guide
Carer Payment rates 2026: up to $1,002.50/fortnight plus $162.60 Carer Allowance. Eligibility, income tests, and how to apply through Centrelink.
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Respite Care Meaning: Australian Guide 2026
Respite care meaning, types, costs and eligibility. A guide to respite care services for carers, families and NDIS participants in Australia.
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Fall Prevention for Seniors Australia 2026 Guide
A comprehensive guide to fall prevention for seniors in Australia. Learn about home modifications, key exercises, medical assessments, and government.
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Independent NDIS Support Worker: Sole Trader Guide
Become an independent support worker with NDIS. Complete setup guide for sole traders including ABN, insurance, screening.
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NDIS Support Worker Pay Rates & SCHADS Award 2026: $30-$90/Hr
2026 SCHADS Award pay rates for NDIS support workers. Weekday $30-$45/hr, Saturday $51-$68/hr, Sunday $69-$90/hr. All SCHADS levels, penalty rates, and what providers charge.
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Senior Activities in Sydney & Melbourne (2026)
Social, creative, and physical activities for seniors in Sydney and Melbourne. Includes free council programs, walking groups, art classes, and community clubs.
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Commonwealth Respite & Carelink Centres Guide
Commonwealth Respite and Carelink Centres explained. Emergency and planned respite, carer counselling, how to access support, and what replaced them.
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Dementia Aged Care Facilities in Australia 2026
Guide to dementia-specific aged care facilities in Australia. How to find them, costs, and what to expect from a secure memory care unit.
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How Much Does Respite Care Cost Per Day? (NDIS Guide 2026)
NDIS respite care costs per day in 2026. Short-term accommodation rates, weekly costs, and how to make your funding go further.
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Personal Care Services in Aged Care: Full Guide
What personal care in aged care covers including showering, dressing, grooming, toileting, mobility, and eating assistance.
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NDIS Support Coordinator Role & How to Find One
Complete guide to NDIS support coordinators in 2026. Learn what support coordinators do, how to find support coordination near me, costs, and how they.
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7 Stages of Dementia: A Guide for Families
Learn about the seven stages of dementia progression, symptoms to expect, and how to provide the best care and support at each stage.
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Can Family Be Paid NDIS Support Workers? (2026)
Family members can be paid as NDIS support workers in specific circumstances (remote areas, cultural needs, specialized skills).
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NDIS Support Worker Without Qualification? (2026)
Yes, you can work as an NDIS support worker without qualifications. Entry needs: Worker Screening ($120-180), orientation (free), and First Aid.
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NDIS Support Worker Qualifications Guide (2026)
No formal qualification is required for entry-level NDIS support work, but most employers prefer a Certificate III. Covers mandatory checks, specialised roles, and pay rates.
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Is Being a Support Worker Worth It? (2026 Guide)
Explore whether being a support worker is worth it in 2026. Honest analysis of salary expectations, work-life balance, emotional rewards, and career.
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Support Worker Interview Questions 2026
NDIS support worker interview guide. Common questions, what employers look for, and sample answers to help you prepare.
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Support Worker vs Support Coordinator (2026)
Support workers deliver hands-on care. Support coordinators manage your NDIS plan. See the pay, qualifications, and funding differences side by side.
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NDIS Certificate III Free at TAFE: 15 Providers
NDIS Certificate III free at TAFE NSW/VIC/QLD or $2,000-$4,500 paid. Compare 15+ training providers. Certificate IV for team leader roles available.
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Great Disability Support Workers: Key Qualities & Skills
Essential qualities and skills of great disability support workers in Australia. Practical strategies for finding the right match for your NDIS needs.
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Companion Card NSW: Where to Use It (2026)
Find out where you can use your NSW Companion Card at hundreds of venues, on public transport, and at events across New South Wales in 2026.
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NDIS Support Worker Checklist: Requirements 2026
2026 NDIS support worker checklist: police checks, worker screening, first aid, qualifications, and documentation needed before you start working.
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NDIS Support Worker Insurance: Cost & Coverage
Support worker insurance costs $350-$1,200/year. Professional indemnity, public liability, and personal accident cover for NDIS support workers compared.
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Connect with Participants as a Support Worker in Sydney
Career opportunities as a support worker in Sydney. Flexible schedules, competitive pay, and professional development in a growing field. Carevo connects you with participants.
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Best Gifts for Elderly & Dementia Patients (2026)
Practical and meaningful gift ideas for elderly people, seniors, and dementia patients in Australia. Covers safety, sensory engagement, and what to avoid.
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Social Activities for Seniors in Australia (2026)
Discover social activities for seniors across Australia. Complete guide to local programs, community events, clubs, classes, and activities to stay.
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Disability Support Worker Australia: $32-45/Hour
Get $32-45/hour as a disability support worker in Australia. Complete guide to requirements, qualifications, pay rates, how to start, and career.
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Personal Accident Insurance for Support Workers 2026
Why sole trader NDIS support workers need personal accident insurance, what it costs, and which providers offer the best coverage in Australia.
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NDIS Progress Report Template (Free Download)
Download a free NDIS progress report template with 8-week, mid-term, and end-of-plan examples. Copy-paste ready, PACE-compliant, used by 400+ coordinators.
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Palliative Care vs Hospice Care in Australia
The differences between palliative care and hospice care in Australia, including eligibility, costs, services provided, and how to access them.
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NDIS Respite Care: Short Term Accommodation
Complete guide to NDIS respite and Short Term Accommodation (STA). Learn what's funded, eligibility, how to access emergency respite, booking procedures.