Introduction: Staying Informed About NDIS Changes

The National Disability Insurance Scheme (NDIS) continues to evolve, with significant changes rolling out throughout 2026 that affect how participants access supports, manage their plans, and work with providers. Whether you’re a current NDIS participant, a family member supporting someone on the scheme, or considering applying for the first time, staying up-to-date with the latest NDIS news is essential for making the most of your funding and navigating the system effectively.

This comprehensive guide covers all the major NDIS updates and changes as of March 2026, explaining what they mean in practical terms and how you can adapt to ensure you continue receiving the support you need.

Breaking: AEIOU Autism Early Intervention Provider Enters Liquidation (March 13, 2026)

Specialist autism early intervention provider AEIOU Foundation has entered liquidation, leaving hundreds of autistic children and families without critical early intervention support. The sudden collapse of one of Australia’s largest autism early intervention providers has sent shockwaves through the disability sector and raised urgent questions about provider sustainability under the NDIS.

ABC News first reported the liquidation on March 13, 2026, revealing that the organization’s financial difficulties forced the abrupt closure of all AEIOU centers nationwide. The collapse affects families across multiple states who relied on AEIOU for evidence-based autism early intervention during the critical developmental window from ages 2 to 6.

What happened:

AEIOU Foundation, a long-standing provider of early intensive behavioral intervention (EIBI) for autistic children, announced it was entering liquidation with immediate effect. The organization operated multiple centers providing specialized autism therapies for preschool-aged children accessing NDIS funding through the Early Childhood Approach.

Autism Awareness Australia CEO Nicole Rogerson described the collapse as “devastating” for affected families, many of whom had built therapeutic relationships with AEIOU staff over months or years.

NDIA Response:

The National Disability Insurance Agency (NDIA) issued a statement acknowledging the closure: “Business decisions, including whether to continue offering services through the NDIS, are a matter for individual organisations.”

This hands-off response has drawn criticism from advocates who argue the NDIA should have mechanisms to prevent or mitigate the impact of large provider collapses on vulnerable participants.

Services impacted:

  • Early intensive behavioral intervention (EIBI) for children aged 2-6
  • Speech pathology and communication therapy
  • Occupational therapy for sensory and developmental needs
  • Group therapy sessions and social skills development
  • Behavioral support and therapy
  • Family capacity building and parent training
  • Developmental assessments and progress monitoring

Why this matters:

AEIOU was one of Australia’s largest specialist autism early intervention providers, with hundreds of families relying on their services. The liquidation leaves families without critical support during the most crucial developmental period (ages 2-6) when early intervention can fundamentally change a child’s developmental trajectory.

Provider stability crisis:

The AEIOU liquidation is not an isolated incident. It highlights growing concerns about NDIS provider market sustainability, particularly for services requiring significant infrastructure, qualified staff, and upfront investment. When large established providers collapse suddenly, participants face:

  • Immediate service disruption during critical developmental windows
  • Loss of therapeutic relationships built over months or years
  • Limited alternative options as other providers lack capacity to absorb displaced clients
  • Potential developmental regression during gaps in service delivery
  • Administrative burden of finding new providers, transferring records, and rebuilding support teams
  • Emotional distress for children and families who lose trusted supports without warning

The collapse raises urgent questions about NDIA oversight, provider financial monitoring, and contingency planning to protect participants when large providers fail.

What families should do:

If your child was receiving services through AEIOU:

  1. Contact your NDIS planner or Early Childhood Partner immediately to discuss transition support
  2. Request an urgent plan variation if needed to access alternative providers
  3. Gather all therapy reports and progress notes from AEIOU for continuity of care
  4. Join waiting lists for alternative providers in your area as soon as possible
  5. Connect with local autism support organizations for referrals to other services

Government response:

NDIS Minister Jenny McAllister stated the Queensland government is actively working to support affected families during the transition. The federal government has not yet announced specific measures to assist displaced AEIOU families in Canberra.

Systemic implications:

The AEIOU liquidation reveals fundamental weaknesses in the NDIS provider ecosystem:

  1. Financial viability - Even established, reputable providers struggle to remain financially sustainable under current NDIS pricing and administrative arrangements
  2. Lack of early warning - The NDIA has limited visibility into provider financial health until collapse is imminent
  3. No participant protection - Unlike other regulated industries, there is no compensation scheme or continuity guarantee when providers fail
  4. Market concentration risk - When large providers dominate specialized service areas, their failure creates immediate crisis

What families should do now:

If your child was receiving services through AEIOU or another provider that has closed:

  1. Contact your Early Childhood Partner immediately to discuss urgent transition support
  2. Request crisis response funding if needed to bridge service gaps
  3. Gather all therapy reports, assessments, and progress documentation from the closed provider
  4. Join waiting lists for alternative autism early intervention providers in your area
  5. Connect with Autism Awareness Australia and other advocacy organizations for support and referrals
  6. Consider telehealth options while waiting for local provider capacity

Protecting yourself from future provider instability:

  • Verify provider financial stability and organizational track record
  • Ask about business continuity plans and what happens if the provider exits the market
  • Keep copies of all therapy reports, progress notes, and assessment data
  • Maintain relationships with your Early Childhood Partner or LAC for rapid crisis response
  • Consider spreading supports across multiple providers rather than relying on a single organization
  • Stay connected to the broader autism community for early warnings about provider difficulties

Source: ABC News, March 13, 2026, “Specialist autism early intervention provider AEIOU in liquidation” - https://www.abc.net.au/news/2026-03-13/act-father-shock-sudden-aeiou-autism-intervention-centre-closure/106452834

Breaking: Government Launches $20M NDIS Therapy Pricing Pilot (March 12, 2026)

The Australian Government has launched a $20 million national pilot program to inform how high-quality therapies are priced within the NDIS, according to Disability Insider reporting on March 12, 2026.

The pilot program represents a major policy initiative affecting how therapy services are valued and reimbursed under the scheme. The announcement comes after significant pricing changes throughout 2025-26, including reductions to art and music therapy rates and standardisation of psychology and physiotherapy pricing across states.

What the pilot will do:

The program aims to gather evidence on how therapy pricing affects participant outcomes, provider quality, and market sustainability. This data will inform future pricing arrangements for allied health services including occupational therapy, speech pathology, psychology, physiotherapy, and specialised therapies.

Why this matters:

Therapy pricing has been a contentious issue since the NDIA introduced price reductions in late 2025. Providers argued that reduced rates would force practitioners out of the NDIS market, while the government maintained that aligning NDIS pricing with Medicare rates was necessary for scheme sustainability.

This pilot suggests the government recognises the need for evidence-based pricing decisions rather than arbitrary rate cuts. The $20 million investment indicates a commitment to understanding the relationship between pricing, quality, and access.

Key details:

  • $20 million in Commonwealth funding over the pilot period
  • National scope across multiple therapy disciplines
  • Focus on quality outcomes, not just cost reduction
  • Results will inform future NDIS pricing arrangements
  • Timeline for pilot completion not yet announced

What this means for participants:

Current therapy pricing arrangements remain in place while the pilot is conducted. If you are receiving therapy services, your rates will not change immediately as a result of this announcement.

However, the pilot’s findings could lead to future pricing adjustments, either increases or decreases, depending on the evidence gathered. Participants should continue working with their existing therapy providers and stay informed about any pricing changes that may result from the pilot program.

What this means for providers:

Allied health professionals delivering NDIS services may be invited to participate in the pilot program. The research will likely examine provider costs, participant outcomes, service quality, and market dynamics to build a comprehensive picture of sustainable therapy pricing.

The government has not yet released detailed information about pilot participation criteria or how providers can get involved.

Source: Disability Insider, March 12, 2026, “Australia launches $20m NDIS pilot to reform therapy pricing”

Breaking: NDIS Algorithm at “Critical Risk”, Internal Staff Warn Managers (March 5, 2026)

Internal NDIA staff have officially warned managers that the automated “budget model engine” algorithm at the heart of the new NDIS planning framework is at “critical risk,” according to investigative reporting by Crikey on March 5, 2026.

The warnings validate serious concerns raised by the disability community about the New Framework Planning system, which is scheduled to roll out from mid-2026 for participants aged 16 and over. The system uses the I-CAN (Instrument for Classification and Assessment of Support Needs) tool to generate funding allocations automatically, with no ability for NDIA staff to modify the computer-generated budgets.

What staff are warning about:

According to Crikey’s reporting, NDIA employees directly involved in implementing the automated planning system have raised formal concerns about technical and operational problems with the algorithmic decision-making process. The escalation to “critical risk” status indicates significant issues that could affect the fairness and accuracy of funding decisions for hundreds of thousands of participants.

Why this matters:

  • The mid-2026 rollout is rapidly approaching
  • NDIA staff have no authority to override algorithmic outputs even when they identify errors
  • Appeal rights are significantly limited under the new framework
  • The system will be the sole determinant of funding for adult participants

Key concerns validated:

The internal warnings underscore the very issues that disability advocates, lawyers, and participants have been raising:

  • Algorithmic accuracy: If NDIA staff themselves warn the system is at critical risk, participants have good reason to question whether the algorithm will correctly assess their needs
  • No human override: As detailed in our comprehensive guide to computer-generated NDIS plans, delegates cannot modify budgets, they can only accept the algorithmic output or request another assessment
  • Limited appeals: The Administrative Review Tribunal can no longer directly change plans, only send them back for reassessment
  • Timing questions: Critical risk warnings emerging just months before rollout raise concerns about implementation readiness

What participants should do:

  • Stay informed about whether the mid-2026 rollout proceeds as planned
  • Document your support needs thoroughly in preparation for algorithmic assessment
  • Connect with experienced Support Coordinators who understand the new framework
  • Consider joining advocacy efforts calling for transparency and accountability

The NDIA has not yet publicly responded to the critical risk warnings reported by Crikey.

Read our detailed analysis: NDIS Computer-Generated Plans: I-CAN Tool, Automated Funding & What It Means for Participants

Source: Crikey, March 5, 2026, “Rick Morton: NDIS algorithm faces critical risk as staff warn managers about problems with disability support framework”

Breaking: My Aged Care Funding Algorithm Raises Robodebt Concerns

ABC News reported on February 28, 2026 that advocates fear the My Aged Care funding algorithm could become “the next robodebt.” This development affects people with disabilities over 65 who cannot access the NDIS and must rely on the aged care system instead.

The concerns centre on how an automated algorithm determines funding allocations for aged care support. Advocates warn that relying on algorithmic decision-making without adequate human oversight could lead to inappropriate funding cuts or denials, echoing the problems that plagued the illegal robodebt scheme.

What this means for you:

If you are a person with disability aged 65 or over, you are generally not eligible for the NDIS and must access support through the aged care system instead. The concerns raised about the My Aged Care algorithm highlight the importance of having strong advocacy support when navigating aged care assessments.

Key concerns raised:

  • Automated funding decisions may not capture the full complexity of individual support needs
  • Lack of transparency in how the algorithm makes decisions
  • Limited opportunities to challenge or review algorithmic funding determinations
  • Risk of inadequate support for people with high or complex needs

What you can do:

If you or a family member is transitioning from NDIS to aged care at age 65, or if you are already receiving aged care support, consider:

  • Working with an aged care advocate who understands the system
  • Keeping detailed records of your support needs and how they are assessed
  • Requesting explanations for any funding decisions you don’t understand
  • Knowing your rights to request reviews of aged care assessments

Source: ABC News, February 28, 2026.

Breaking: New NDIS Planning Framework Set to Launch Mid-2026 (Announced March 2026)

The NDIA has confirmed that new framework planning will begin rolling out from mid-2026, with a phased transition starting with participants aged 16 and over. This represents one of the most significant structural changes to NDIS planning since the scheme began, designed to make plans fairer, more consistent, and easier to navigate.

The new planning approach was formally announced in mid-March 2026, with the NDIA confirming the rollout timeline after months of participant testing and consultation. According to the official NDIS.gov.au framework update and reporting from Connecting Families, the new framework responds directly to feedback from thousands of participants, families, carers, and providers who told the Independent Review of the NDIS that planning needed urgent improvement.

The announcement comes alongside growing concerns about the current planning system, including internal warnings that the automated “budget model engine” algorithm is at “critical risk” (as reported by Crikey in early March 2026). The new framework aims to address these concerns while increasing transparency and consistency in how support needs are assessed and funding is allocated.

Key features of the new framework:

  • New I-CAN assessment tool: The Instrument for Classification and Assessment of Support Needs, developed by the University of Melbourne and the Centre for Disability Studies, will be used for participants aged 16 and over to evaluate support needs more consistently
  • Person-centred approach: Focus on disability support needs and what you can do, rather than just functional impairment (strengths-based assessment)
  • Phased rollout from mid-2026: The framework begins for adult participants from mid-2026, with staged implementation to allow real-time participant feedback
  • Longer plan periods: Participants can expect longer intervals between plan reviews
  • Fewer reviews: The goal is to reduce administrative burden on participants
  • More flexibility: Greater choice and control over how funding is used
  • Greater transparency: Clearer links between assessment outcomes and funding decisions

Testing underway:

The NDIA is currently running practice sessions with participants to test and refine the support needs assessment experience. More than 10,000 desktop exercises have already been conducted, with a second, more comprehensive testing phase adding complexity with virtual and face-to-face sessions. Trained NDIS planners are guiding participants through these practice sessions as part of their required training and accreditation.

What this means for you:

The new framework will be introduced gradually from mid-2026, starting with participants aged 16 and over who have plan reviews scheduled during the rollout. If you have a plan review scheduled before mid-2026, you will be assessed under the current system. As the rollout progresses from mid-2026 onwards, eligible participants will transition to the new framework when they have their next plan review.

Timeline expectations:

  • Mid-2026: Initial rollout begins for participants aged 16+ having plan reviews
  • 2026-2027: Phased expansion to more participant cohorts
  • TBA: Framework expansion to younger children (different assessment approach)

Key benefits promised:

  • Fairer, more consistent funding decisions across similar support needs
  • Greater transparency in how assessments translate to funding allocations
  • Easier to understand plans and budget categories
  • Longer plan periods reducing administrative burden
  • More flexibility in how supports can be used

Concerns to monitor:

  • The underlying algorithm (budget model engine) has been flagged by NDIA staff as being at “critical risk”
  • Limited ability for NDIA delegates to override automated funding decisions
  • Reduced appeal rights compared to current system
  • Rushed implementation timeline given ongoing technical concerns

The phased approach allows the NDIA to gather real-time feedback from participants and make adjustments as needed. The framework will initially focus on participants aged 16 and over, with different approaches for younger children to be developed in later phases.

If you have concerns about how your needs will be assessed under the new system, speaking with your Support Coordinator can help you understand what to expect and prepare for the transition. Stay informed about whether the mid-2026 rollout proceeds as scheduled, particularly given the internal warnings about algorithmic accuracy.

Sources:

Liberal NDIS Shadow Minister Resigns Amid Leadership Spill

Phil Thompson resigned from his role as Shadow Minister for the NDIS on February 12, 2026, as part of a broader Liberal Party leadership spill. The resignation comes at a critical time for NDIS policy debate, with major reforms underway and the disability sector seeking bipartisan clarity on the scheme’s future direction.

Thompson had been a vocal critic of the government’s NDIS reform agenda, particularly the introduction of funding caps and changes to planning processes. His departure creates uncertainty about the opposition’s approach to NDIS policy in the lead-up to the next federal election.

While this is a political development rather than a direct policy change, shifts in shadow ministerial roles can affect the tone and direction of NDIS debates in Parliament, which ultimately shape legislation and scheme rules.

Aged Care Crisis: 3,100 Patients Stranded in Hospitals

The intersection of aged care and disability support came into sharp focus on February 13, 2026, when ABC News reported that 3,100 aged care patients are currently stranded in hospitals across Australia. States are pushing the Commonwealth Government for urgent action as hospital beds remain occupied by patients who should be receiving aged care support in appropriate settings.

The Shadow Minister for Aged Care has called out the lack of progress on addressing the bottleneck, which affects not only aged care recipients but also people with disability who may be waiting for hospital beds or appropriate transition support.

This situation highlights the broader systemic challenges in Australia’s health, aged care, and disability support sectors. For NDIS participants, delays in hospital discharge planning or transitions between support systems can affect access to therapy, equipment, and community-based supports.

NDIS Fraud Concerns: Up to $5 Billion Lost to Dodgy Claims

Reports have emerged suggesting that up to $5 billion in NDIS funding may have been lost to fraudulent or improper claims, according to Adelaide Now reporting on February 12, 2026.

These figures highlight the scale of integrity concerns within the scheme and add weight to ongoing government efforts to crack down on provider fraud and financial mismanagement. The NDIS Fraud Taskforce has intensified its work over the past 18 months, with several high-profile prosecutions resulting in significant penalties.

Unscrupulous Providers Targeting Remote Aboriginal Communities

An ABC News investigation published on February 15, 2026, has exposed serious concerns about predatory practices in remote Northern Territory communities. The investigation revealed that some unscrupulous NDIS providers are using inducements including cash, cigarettes, and alcohol to recruit Aboriginal participants in remote areas.

The report documented high-pressure sales tactics designed to sign up participants quickly, often without proper explanation of what services would be provided or how NDIS funding would be used. These practices not only waste scheme funding but can leave vulnerable participants without appropriate support while their budgets are depleted.

The investigation adds to growing calls for stronger enforcement and oversight in remote and regional areas, where participants may have fewer options and less access to advocacy support. According to ABC News, regulators are investigating several providers operating in these communities.

What this means for participants:

While the vast majority of NDIS providers deliver honest, quality support, these reports underline the importance of vigilance when selecting who you work with. Fraud and mismanagement not only waste taxpayer money but can also leave participants without the supports they were funded to receive.

How to protect yourself:

  • Use registered NDIS providers where possible, as they undergo stricter compliance checks
  • Review your NDIS statements regularly to ensure you’re only being charged for supports you actually received
  • Connect with providers through trusted platforms like Carevo, which verify provider details before listing
  • Report any suspicious activity to the NDIS Quality and Safeguards Commission

For more detailed guidance, read our article on how to choose a good provider.

This comprehensive guide covers all the major NDIS updates and changes as of December 2025, explaining what they mean in practical terms and how you can adapt to ensure you continue receiving the support you need.

Thriving Kids: The $4 Billion NDIS Alternative

The Australian Government unveiled the full model for Thriving Kids in February 2025, marking one of the most significant changes to early childhood disability support in a decade. This new program will provide services to children aged 8 and under with developmental delay or autism who have low to moderate support needs, outside of the NDIS.

Key details about Thriving Kids:

  • $4 billion in joint funding over 5 years, split 50/50 between the Commonwealth and state/territory governments
  • At least $1.4 billion of the Commonwealth’s share will go directly to states for service delivery
  • Services will be delivered in everyday settings like schools, childcare centres, and community locations
  • No formal diagnosis required to access Thriving Kids, unlike the NDIS, which could save families significant time and money
  • Supports will be goal-focused and time-limited, rather than ongoing annual plans

Who stays on the NDIS?

Children with permanent and significant disability, including those with developmental delay or autism who have substantially reduced functional capacity (high support needs), will continue to be eligible for the NDIS under the usual arrangements. Children already enrolled in the NDIS before 1 January 2028 will remain on the scheme.

The four pillars of Thriving Kids:

  1. Early identification and awareness of developmental needs
  2. Ready access to information, advice, and navigation support for parents
  3. Building parenting skills and confidence
  4. Timely access to targeted support from trained allied health professionals, including speech pathologists, occupational therapists, physiotherapists, audiologists, and psychologists

Timeline:

  • Services begin rolling out from 1 October 2026
  • Full implementation expected by 1 January 2028
  • Changes to NDIS access criteria for children under 9 will not take effect until January 2028, and will require amendments to the NDIS Act

The program was designed by the Thriving Kids Advisory Group, co-chaired by Professor Frank Oberklaid from the Murdoch Children’s Research Institute. According to the official government page, the goal is to ensure children receive quality supports earlier in their developmental journey, when those supports can have the greatest impact.

What families should know right now:

If your child is currently on the NDIS, nothing changes immediately. Children already enrolled will stay on the scheme. The transition is gradual and legislative changes are still required before any NDIS access criteria change. If your child has high support needs, they will remain NDIS-eligible regardless of the new program.

For families who have been waiting for a diagnosis to access support, Thriving Kids may offer a faster pathway once it launches in October 2026.

Growing Concerns About NDIS Plan Cuts

Alongside the Thriving Kids announcement, there are growing reports from NDIS participants and families about support reductions in existing plans. A Guardian Australia investigation published on 9 February 2025 documented families experiencing significant anxiety about plan cuts following the Getting the NDIS Back on Track legislation that commenced in October 2024.

Participants, advocates, and lawyers have reported that changes including new support definitions, funding caps for therapies, travel billing restrictions, and the introduction of funding periods have combined to reduce overall support for many participants.

The government has stated these changes are necessary to preserve the scheme for future generations, noting that without intervention, scheme expenses would have increased by $45 billion beyond projections.

If you have experienced unexpected reductions to your NDIS plan, you have the right to request an internal review of the decision. Consider seeking support from a disability advocate or your Support Coordinator before your plan reassessment.

Fraud Alert: $859k Gambling Case Highlights Need for Vigilance

A recent case involving a Western Australian NDIS provider has underscored the critical importance of due diligence when selecting support services. In February 2026, a provider was charged with fraud after allegedly transferring $859,000 of NDIS funding into personal gambling accounts.

This incident serves as a stark reminder that while the vast majority of providers do the right thing, financial mismanagement and fraud are real risks. The funds, intended for disability support services, were reportedly diverted for personal use, leaving participants without the care they were funded for.

What this means for you:

  • Check Registration: Always verify a provider’s registration status on the NDIS Commission website.
  • Monitor Invoices: Regularly check your plan statements to ensure you are only being charged for services you actually received.
  • Use Trusted Platforms: Connecting with providers through established platforms like Carevo adds a layer of security, as we verify provider details before they join our network.

For a detailed guide on how to spot red flags and protect your funding, read our article on How to Choose a Good Provider.

NDIS Fraud Crackdown: Provider Charged with $859k Misuse

In a significant development for NDIS integrity, a Western Australian provider was charged in February 2026 with allegedly transferring $859,000 from their support business into personal gambling accounts. The charges follow an investigation by the NDIS Fraud Taskforce, highlighting the government’s intensified focus on rooting out financial mismanagement and exploitation within the scheme.

Why this matters for participants:

This case serves as a stark reminder of the importance of using verified, trustworthy providers. While the vast majority of NDIS providers do the right thing, financial safety is a critical part of managing your plan.

How to protect your funding:

  • Check registration: Registered NDIS providers undergo stricter auditing and compliance checks.
  • Review invoices closely: Ensure you are only charged for supports actually delivered.
  • Use trusted platforms: Directories like Carevo help you connect with established providers who value their reputation.
  • Report concerns: If something doesn’t look right with your funding or a provider’s conduct, contact the NDIS Quality and Safeguards Commission immediately.

For more advice on finding safe and reliable support, read our guide on how to choose a good provider.

Major NDIS Changes in 2026: A Complete Overview

2026 has been a year of substantial reform for the NDIS. The government has introduced changes aimed at making the scheme more sustainable, fairer, and easier to navigate. Here’s what’s changed and what it means for you.

The NDIS Support Lists Transition Has Ended

One of the most significant changes affecting participants is the end of the 12-month transition period for the NDIS Support Lists, which concluded on 2 October 2025.

What changed:

  • Since October 2024, the NDIA introduced formal Support Lists that clearly define what can and cannot be purchased with NDIS funding
  • Supports are now separated into two categories: those that are NDIS supports (can be purchased) and those that are not (cannot be purchased)
  • During the transition period, the NDIA didn’t raise debts for first or second purchases of non-NDIS supports under $1,500

What this means now:

  • From 3 October 2025, debts may be raised for any purchase that isn’t on the approved NDIS supports list, regardless of the amount
  • All claims must use updated support item codes, legacy item numbers are no longer accepted
  • Participants should review their current supports to ensure everything aligns with the new lists

Action required: If you’re unsure whether your supports comply with the new rules, speak with your Support Coordinator or Plan Manager. They can help check your supports and ensure your funding is used correctly.

New NDIS Pricing Arrangements 2025-26

The NDIA released updated Pricing Arrangements and Price Limits that came into effect on 1 July 2025, with additional updates from 24 November 2025.

Key pricing changes include:

Therapy Rate Adjustments:

  • Psychology and physiotherapy now have standardised national pricing, replacing the previous state-by-state system
  • Psychology rates increased by approximately $10 in NSW, VIC, and QLD, while decreasing by around $11 in other states
  • Physiotherapy prices decreased by $10 in eastern states, with larger reductions (up to 18%) elsewhere
  • Dietetics and podiatry prices decreased by 2.6% nationally
  • Art and music therapy rates changed to $156.16 per hour (down from $193.99) from 24 November 2025

Core Support Increases:

  • Most core supports saw price increases of approximately 3.95%, reflecting the 3.5% wage increase and 0.5% superannuation increase

Support Coordination Changes:

  • Level 1 Support Connection increased by 3.95%
  • Level 2 and 3 Support Coordination price limits were frozen
  • Plan Management monthly fees were frozen, and the one-off establishment fee was removed for new plans starting 1 July 2025

Travel Billing Restrictions:

  • Therapists can now only bill travel time at 50% of their hourly rate
  • Maximum billable travel time remains 30 minutes in metropolitan areas and 60 minutes in remote areas

The New PACE System

If you’ve recently had a plan reassessment or are new to the NDIS, you’re likely using the PACE system (Participant and Claims Enhancement). This is the NDIA’s new computer system for managing plans.

What’s different with PACE:

Provider Endorsement:

  • Instead of creating individual service bookings, you now “endorse” providers through the portal
  • You can add or remove endorsed providers at any time
  • If you can’t access the portal, your Support Coordinator, nominee, or the NDIS helpline (1800 800 110) can help

Budget Display:

  • Your plan budget may appear differently in the portal
  • Funding is now displayed according to the new support categories

New Funding Periods

From 19 May 2025, the NDIS introduced new funding periods, smaller, more regular payment cycles across the life of your plan.

How it works:

  • Most funding periods are set to three months
  • This helps participants manage their budget more consistently
  • You won’t receive access to your full annual budget all at once
  • Changes are being rolled out gradually as participants receive new or reassessed plans

Benefits:

  • Better budget management throughout your plan
  • Reduced risk of running out of funds before your plan ends
  • More flexibility to adjust spending as needed

Impairment Notices From January 2025

From 1 January 2025, all new NDIS participants receive an impairment notice instead of the previous access decision letter.

What’s included:

  • Confirmation of your access pathway (disability or early intervention)
  • Your categories of impairment
  • This information helps planners determine what supports are funded

For existing participants: You’ll receive an impairment notice when you move to a new plan.

Claims Deadline: Two-Year Rule

Since October 2024, all claims for payment must be submitted within two years of the support start date.

What this means:

  • Keep closer track of invoices, receipts, and payment requests
  • Don’t delay submitting claims for services you’ve received
  • Set up a system to track outstanding invoices

Upcoming NDIS Changes: What’s on the Horizon

New Planning Framework (Mid-2026)

The NDIA originally planned to introduce a new planning process in September 2025 but has delayed implementation to mid-2026 following feedback from the disability community.

What we know:

  • The new approach is called “new framework planning”
  • It aims to make planning fairer, more consistent, and easier for participants
  • A new needs assessment tool called I-CAN (Instrument for Classification and Assessment of Support Needs) will be used for participants aged 16 and over
  • Changes will be rolled out gradually from mid-2026
  • Longer plan periods and fewer reviews are planned
  • More flexibility and transparency in funding decisions

NDIS Amendment (Integrity and Safeguarding) Bill 2026

On 11 November 2025, Minister McAllister announced the second tranche of legislative reforms to the NDIS. These changes focus on improving the quality of care and safety for all NDIS participants.

Early Childhood Approach Expansion

The early childhood approach now covers children up to 9 years old (previously 7 years old), providing earlier intervention support for more young Australians with developmental delays or disabilities.

NDIS Financial Update: Scheme Sustainability

The NDIS Quarterly Report (March 2025) shows positive progress on scheme sustainability:

  • Scheme expenses for the first nine months of 2024-25 were $34.2 billion, $740 million lower than projected
  • Annual cost growth at the end of March was 10.6%
  • The scheme is on track to achieve the financial stabilisation target of 8% growth by 1 July 2025

The pricing adjustments throughout 2026, particularly for therapies, are part of broader efforts to ensure participants are charged fairly and consistently with what other Australians pay through Medicare or Private Health Insurance.

What These Changes Mean for NDIS Participants

Review Your Current Plan

With so many changes taking effect, now is a good time to:

  1. Check your supports against the new NDIS Support Lists
  2. Understand your funding periods and budget cycles
  3. Ensure your providers are endorsed in the PACE system
  4. Update your records for any outstanding claims

Know Your Rights

  • You can request a plan variation or reassessment at any time
  • If someone from the NDIS calls unexpectedly about your plan, you can ask to reschedule with a support person present
  • You have the right to request a review if you believe your plan was changed unfairly

Get Support

If you’re feeling overwhelmed by the changes, you’re not alone. Support Coordinators, Plan Managers, and organisations like Carevo can help you navigate the new landscape.

How Carevo Connects You With Expert Support

Carevo connects you with experienced professionals who stay across all NDIS updates. Find experts who can help you:

  • Understand how changes affect your plan and the supports you receive
  • Navigate the new PACE system and provider endorsement process
  • Maximise your funding within the updated pricing arrangements
  • Connect with quality support workers who meet your needs
  • Manage your plan efficiently through Support Coordination services

Browse professionals on Carevo with over 10 years of experience supporting NDIS participants across Sydney and Melbourne, committed to helping you achieve your goals while adapting to scheme changes.

What’s Changing: New Support Needs Assessment From Mid-2026

The NDIA is introducing a new way to assess support needs called the I-CAN (Instrument for Classification and Assessment of Support Needs), developed in partnership with the University of Melbourne and the Centre for Disability Studies. This new assessment tool will be phased in from mid-2026, starting with participants aged 16 and over having plan reviews.

Key changes:

  • The I-CAN tool will be used to determine support needs across multiple life areas
  • Person-centred approach focusing on what you can do and what disability support you need (strengths-based rather than deficit-focused)
  • Plan periods will be longer, reducing the frequency of plan reviews
  • The new system aims to provide more consistent and transparent assessments
  • More flexibility in how funding can be used within your plan categories
  • Phased transition beginning mid-2026 for participants aged 16 and over

Testing and refinement underway: The NDIA is currently testing the new assessment process with real participants. Over 10,000 practice sessions have been completed, with trained planners guiding participants through the support needs assessment. The feedback from these sessions is being used to refine the tool before the wider rollout.

What this means for you: If you have a plan review scheduled in the coming months, you will be assessed using the current system. As the rollout progresses from mid-2026, participants aged 16 and over will transition to the new I-CAN assessment when they have their next plan review. The changes aim to make planning simpler and reduce administrative burden while ensuring your support needs are accurately captured through a strengths-based, person-centred approach.

Frequently Asked Questions

What is the biggest NDIS change in 2026?

The launch of the Thriving Kids program is arguably the most significant NDIS-related change in 2026. This $4 billion initiative will move children under 9 with low to moderate developmental needs off the NDIS and into a new support system starting October 2026. The end of the Support Lists transition period on 2 October 2025 is also a major change, as the NDIA can now raise debts for purchases that aren’t approved NDIS supports.

Are NDIS prices going up or down in 2025-26?

It depends on the service. Core supports increased by approximately 3.95%, while many therapy services saw price reductions as part of efforts to align NDIS pricing with Medicare rates. Art and music therapy rates decreased from $193.99 to $156.16 per hour.

What is the PACE system?

PACE (Participant and Claims Enhancement) is the NDIA’s new computer system for managing NDIS plans. It introduces changes like provider endorsement (instead of service bookings) and displays budgets according to updated support categories.

When is the new NDIS planning framework starting?

The new planning framework is now expected to begin in mid-2026, delayed from the original September 2025 date. It will include a new needs assessment tool called I-CAN for participants aged 16 and over.

Can I still use my NDIS funding for the same things?

You must ensure your purchases align with the official NDIS Support Lists. If you’ve been buying items that aren’t on the approved list, you may need to find alternative supports or discuss the replacement support rule with your planner.

Will my child lose their NDIS access because of Thriving Kids?

Not immediately. Children already enrolled in the NDIS will remain on the scheme. Changes to NDIS access criteria for children under 9 with developmental delay or autism (low to moderate needs) will not take effect until 1 January 2028, and will require legislative amendments. Children with high support needs or permanent and significant disability will continue to be NDIS-eligible.

What should I do if I’m confused about the changes?

Contact your Support Coordinator, Plan Manager, or a trusted directory like Carevo. They can review your plan, explain how changes affect you, and help you adjust your supports accordingly.

Conclusion: Staying Ahead of NDIS Changes

The NDIS landscape continues to shift as the scheme matures and responds to sustainability challenges. While change can feel overwhelming, staying informed empowers you to make the most of your funding and advocate for the supports you need.

The key changes to remember:

  • Thriving Kids launches October 2026, offering a new pathway for children under 9 with low to moderate developmental needs
  • Support Lists are now fully enforced, so ensure your purchases comply
  • Pricing has changed for many services, particularly therapies
  • The PACE system is now standard for new and reassessed plans
  • Funding periods are shorter, helping with budget management
  • New planning framework is coming in mid-2026

By staying informed and working with knowledgeable providers, you can navigate these changes confidently and continue building the life you want with NDIS support.

This article was last updated on 10 February 2025. NDIS rules and pricing are subject to change. Always check the official NDIS website or speak with your Support Coordinator for the most current information.

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