Refer participants to plan management in Rochedale South, QLD
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget.
Refer to plan management
- 1 registered providers in Rochedale South
- Category 14: Improved Life Choices
- Free, no obligation
Takes about 30 seconds.
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Rochedale South, QLD and 16 othersAlso servesBrisbane City, QLD · Capalaba, QLD · Chermside, QLD · Coopers Plains, QLD · Fortitude Valley, QLD · Ipswich, QLD · Kenmore, QLD · Moorooka, QLD · Mount Gravatt East, QLD · Redcliffe, QLD · Runcorn, QLD · South Brisbane, QLD · +4 more
Specialises in Transport · Personal Care · Support Workers
Spinal Home Help works across 7 NDIS support categories in Rochedale South, Queensland. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Rochedale South, QLD
Population
15,317
Local government area
Logan (City)
Providers listed
1
Rochedale South sits within the Logan (City) local government area in QLD. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them before referring a participant. Here is what each listing shows and where to verify it.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionHow we select and rank these providers
Providers on this page are filtered from our database of 1 plan management providers in Rochedale South by NDIS registration group. Registration status is drawn from the NDIS Provider Register, which you can check yourself.
Ranking factors include: NDIS registration status, profile completeness, a provider's track record of responding to families, and whether the listing is claimed. Listings rotate daily to give all providers fair visibility. Paying for a subscription does not affect ranking, and we do not accept payment for higher placement.
Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.
About Plan Management in Rochedale South
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget. Plan-managed participants can use both registered and unregistered providers, giving them wider choice. Plan management is funded separately and does not reduce the participant's other funding.
Of the 1 plan management providers in Rochedale South, 1 are NDIS registered and 1 have claimed their listing on Carevo. Providers in this area cover 11 different service categories, indicating a diverse range of specialisations.
Provider choice for plan management is limited in Rochedale South with 1 providers listed. Consider expanding your search to nearby suburbs in the Brisbane South & Logan region, or use the referral form above to have us search our full database.
Plan Management Pricing in Rochedale South
The following NDIS price limits apply to plan management in Rochedale South under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.
| Line Item | Description | Price Limit |
|---|---|---|
| 14_034_0127_8_3 | Plan Management - Monthly Fee | $104.45 MON |
Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.
What Plan Management Covers
The Plan Management registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.
Invoice Processing
Plan managers receive invoices from providers, verify they are within NDIS price limits and plan budget, and process payment. Turnaround should be under 5 business days.
Budget Tracking
Monitoring spending across all plan categories and alerting the participant (and coordinator) when budgets are running low. Good plan managers provide real-time online portal access.
Provider Payments
Paying providers on behalf of the participant. Plan-managed participants can use both registered and unregistered providers, giving them wider choice.
Financial Reporting
Monthly or quarterly budget reports showing spending by category, remaining funds, and projected plan utilisation. Useful for your progress reports and plan review preparation.
Common Referral Scenarios
Real-world situations where you would refer a participant for plan management in Rochedale South.
A participant is currently NDIA-managed and frustrated by limited provider choice. Recommend plan management at their next plan review. The switch gives them access to unregistered providers while the plan manager handles all invoicing.
A participant's current plan manager has slow invoice processing (2+ weeks) and providers are threatening to stop services. Switch to a plan manager with guaranteed turnaround times and a provider payment portal.
A self-managed participant is overwhelmed by the administrative burden of processing invoices and keeping records. Plan management removes this stress while maintaining broader provider choice than NDIA management.
What to Expect After Referral
Plan management is one of the simplest referrals. The plan manager contacts the participant, sets up their account, and starts processing invoices. Most plan managers offer an online portal where participants and coordinators can view budget balances in real time. Plan management funding is separate and does not reduce the participant's other supports.
Red Flags to Watch For
Warning signs that a plan management provider may not be delivering quality services.
Invoice processing taking more than 5 business days
No online portal for real-time budget visibility
Plan manager not communicating when budgets are running low
Charging for services outside the plan management line items
No monthly budget reports or statements
How Plan Management Works with Other Supports
Plan Management impacts every other support because it determines which providers the participant can access. As a coordinator, develop a relationship with your participants' plan managers. Regular communication about budget utilisation helps you make better referral decisions and avoid overspending.
How to Refer a Participant for Plan Management
Step 1
Check plan funding in Category 14
Step 2
Verify provider registration status
Step 3
Contact provider or submit referral
Step 4
Set up service agreement with line items
Step 5
Monitor delivery and document outcomes
Referral Tips for Plan Management
Recommend plan management to participants who want provider choice but do not want to handle invoices themselves. When referring, check the plan manager's turnaround time for invoice processing (ideally under 5 business days), whether they provide a participant portal for budget visibility, and how they handle provider payment disputes. Some plan managers offer monthly budget reports that are useful for your progress reporting.
What to Check Before Making a Referral
Registration Status
Verify the provider holds the correct NDIS registration group for plan management. Check the NDIS provider register if uncertain.
Service Area
Confirm the provider services Rochedale South and surrounding areas. Some providers listed here cover the broader Brisbane South & Logan region.
Availability and Waitlists
Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.
Cultural and Language Needs
Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.
Cancellation Policy
Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.
Reporting and Communication
Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.
Queensland NDIS Regulations and Compliance
All plan management providers in Rochedale South must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Queensland.
As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.
Frequently Asked Questions
What does a plan manager cost under the NDIS?
Plan management is funded separately in the participant's plan. The monthly fee is $104.45 and the one-off setup fee is $239.82. This funding does not reduce the participant's other supports.
Why would a support coordinator recommend plan management?
Plan management gives participants access to both registered and unregistered providers, widening their choice. It also removes the administrative burden of self-managing invoices. For participants who are currently NDIA-managed and want more flexibility, switching to plan management is often the first recommendation.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Rochedale South?
Expand your search to nearby suburbs. Many providers in the Brisbane South & Logan region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of plan management providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.