Aged care services in Victoria
Compare aged care services providers across Victoria (VIC). 1,350 families in Victoria have used Carevo to find a provider.
For aged care services
- 6,836 providers across Victoria
- Funded via Support at Home
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Best Aged Care Services providers in Victoria
Showing 10 of 6836 providers·How we chose these
Carlton, VIC and 52 othersAlso servesArtarmon, NSW · Ashfield, NSW · Auburn, NSW · Austral, NSW · Belmore, NSW · Blacktown, NSW · Cabramatta, NSW · Campbelltown, NSW · Campsie, NSW · Caringbah, NSW · Casula, NSW · Central Coast, NSW · +40 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning
Care Steps Australia is among the highest-ranked NDIS registered providers in Carlton, Victoria in our data. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Box Hill, VIC and 1 otherAlso servesMelbourne, VIC · Regional provider
- Fast responder, usually replies within an hour
- Specialises in Gardening, Cleaning, Support coordination
Based in Box Hill, Victoria, MyPeople Disability & Support is an NDIS registered and aged care approved provider. Most enquiries to them come from participants directly. Gardening and cleaning are among their most-requested supports. Registered across 8 NDIS support categories, including Plan Management, Assistive Technology and Assistive Products for Personal Care and Safety.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
Horsham, VIC and 4 othersAlso servesArarat, VIC · Hamilton, VIC · Portland, VIC · Warrnambool, VIC · State-wide provider
- Specialises in Gardening, Personal care
Simply Helping South West VIC works across 9 NDIS support categories in Horsham, Victoria. They operate across Victoria. They are most often contacted for gardening and personal care. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
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Melton, VIC and 15 othersAlso servesBacchus Marsh, VIC · Caroline Springs, VIC · Craigieburn, VIC · Cranbourne West, VIC · Docklands, VIC · Footscray, VIC · Hawthorn, VIC · Keilor East, VIC · Meadow Heights, VIC · Melbourne, VIC · Mount Macedon, VIC · Port Melbourne, VIC · +3 more · State-wide provider
- 50+ families connected
- Specialises in Cleaning, Personal care
Based in Melton, Victoria, Aurevia Healthcare is an NDIS registered provider. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Registered across 16 NDIS support categories, including high intensity personal care, shared living support and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Occupational Therapist
responded today with details of an OT and a scheduled visit
Verified care seeker, Geelong
Melbourne, VIC and 72 othersAlso servesAltona, VIC · Altona Meadows, VIC · Altona North, VIC · Ascot Vale, VIC · Balaclava, VIC · Ballarat East, VIC · Bayswater, VIC · Berwick, VIC · Blackburn, VIC · Box Hill, VIC · Box Hill North, VIC · Box Hill South, VIC · +60 more · State-wide provider
- 25+ families connected
- Fast responder, usually replies within an hour
- Specialises in Personal care, Social support, Cleaning
Angels in Aus is an NDIS registered provider in Melbourne, Victoria. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. Families most often connect with them for personal care and social support. They operate across Victoria.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Team includes Cleaner, Taxi or bus driver
Elwood, VIC and 5 othersAlso servesAdelaide, SA · Central Coast, NSW · Perth, WA · Sydney, NSW · Sydney Olympic Park, NSW · National provider
- 10+ families connected
- Specialises in Nursing, Allied health, Support coordination
Intensive Care At Home works across 8 NDIS support categories in Elwood, Victoria. They operate across multiple states. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for nursing and allied health.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Brighton, VIC and 10 othersAlso servesBeaumaris, VIC · Black Rock, VIC · Brighton East, VIC · Cheltenham, VIC · Elwood, VIC · Hampton, VIC · Sandringham, VIC · South Yarra, VIC · St Kilda, VIC · Toorak, VIC
- Specialises in Cleaning
Based in Brighton, Victoria, The New Black Cleaning is an NDIS registered and aged care approved provider. Most enquiries to them come from families and carers. Cleaning are among their most-requested supports.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
- Specialises in Cleaning
Lao Elderly Association is an approved aged care provider serving Mitcham, Victoria. Recently connected with new families in the area. They are most often contacted for cleaning. They focus closely on their local area.
How this listing is sourced
- Approved Aged Care provider (Department of Health)
- Business address on file
Victoria Valley, VIC and 259 othersAlso servesACT Remainder - Booth, ACT · ACT Remainder - Coree, ACT · ACT Remainder - Cotter River, ACT · ACT Remainder - Gungahlin, ACT · ACT Remainder - Jerrabomberra, ACT · ACT Remainder - Kowen, ACT · ACT Remainder - Majura, ACT · ACT Remainder - Paddys River, ACT · ACT Remainder - Rendezvous Creek, ACT · ACT Remainder - Stromlo, ACT · ACT Remainder - Tuggeranong, ACT · ACT Remainder - Weston Creek, ACT · +247 more · National provider
- 50+ families connected
- Specialises in Allied health, Gardening
Hercules Lifting Solutions is an NDIS registered provider serving Victoria Valley, Victoria. They operate across multiple states. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for allied health and gardening.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Cleaning, Gardening
Based in Swan Hill, Victoria, KLN Cleaning is an approved aged care provider. They focus closely on their local area. Cleaning and gardening are among their most-requested supports. Recently connected with new families in the area.
How this listing is sourced
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner, Gardener
How we rank providers
Rankings in Victoria are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer personal care, domestic help and cleaning, and nursing.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Victoria rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
6,836
providers in Victoria
32,111
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAged Care Services at a glance
- Funding
- Support at Home, CHSP, DVA, Private
- Availability
- 7 days a week
- Wait Time
- Provider connection in days; government-funded support depends on assessment and priority (often months)
- Cost
- Based on classification level and service category
- Hours
- Flexible scheduling including weekends
- Median Response
- 4 minutes
Aged Care Services in Victoria (VIC): what to know
Carevo lists 6,836 aged care services providers with active coverage in Victoria, concentrated around Melbourne, Geelong, Ballarat and Bendigo but reaching regional VIC as well. Families in VIC made 1,133 support requests through Carevo in the last 90 days.
6,836
Providers in VIC
635
Aged care approved
452
Active in last 30 days
1,133
Requests, last 90 days
76%
Connected within 1 hour
Coverage by region in Victoria
| Region | Providers | Busiest area |
|---|---|---|
| Casey | 874 | Clyde North |
| Wyndham | 739 | Tarneit |
| Hume | 717 | Craigieburn |
| Whittlesea | 567 | Epping |
| Melton | 504 | Truganina |
| Greater Geelong | 392 | Geelong |
| Brimbank | 385 | Sunshine |
| Greater Dandenong | 356 | Dandenong |
| Monash | 304 | Glen Waverley |
| Moreland | 261 | Coburg |
Providers delivering government-funded aged care in Victoria must be registered with the Aged Care Quality and Safety Commission, and you can check any provider on the Commission's public register. 635 of the 6806 providers listed for this service in VIC hold aged care approval.
What families say about providers in VIC
Feedback shared by families after connecting with providers on Carevo. Quotes are anonymous and providers cannot edit them.
“Arranged an appointment on Friday”
“responded today with details of an OT and a scheduled visit”
“Friendly, immediate capacity, compassionate, professional and flexible”
How much does aged care services cost in Victoria?
Aged Care Services in Victoria typically costs Based on classification level and service category. Actual rates vary by provider, funding type, and the level of support required.
How to pay for aged care services
Funding options include Support at Home. Eligibility depends on your assessment and plan.
Aged Care Services by suburb in Victoria
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
Who are the top 10 aged care providers in Australia?
The ranked list above names the top 10, ordered by the methodology explained beside it: registration status, measured response times, service range and suburb coverage from Carevo platform records. Every provider on the list must be approved under the Aged Care Act 2024, in force since 1 November 2025, and you can cross-check each one on My Aged Care’s Find a Provider tool (Department of Health and Aged Care, 2025).
Four checks before you sign with a ranked provider
The rankings above give you a shortlist. These checks narrow it to one, and they go past the general selection criteria covered lower on this page.
Registration category. Providers register with the Aged Care Quality and Safety Commission in six categories, from home and community services through to residential care. Personal care at home is category 4 and nursing is category 5, so match a provider’s categories to the services you want and confirm them on the Commission’s public register (Aged Care Quality and Safety Commission, 2025).
Pricing transparency. Support at Home has no basic daily fee. You pay service-based contributions instead: nothing for clinical care, 5 to 50 per cent for independence services and 17.5 to 80 per cent for everyday living, depending on your means (Department of Health and Aged Care, 2025). A good provider puts its price list in writing before you sign.
Response time. Slow communication before you sign rarely improves afterwards. Across Carevo, 70 per cent of inquiries get a provider response within an hour. Hold any shortlisted provider to that benchmark.
Coverage. Ask whether the provider staffs your suburb, not just your city. With 468 aged care providers actively responding on the platform, you can insist on a regular worker rather than a rotating roster.
Who is the largest aged care provider in Australia?
It depends on the measure. Residential groups are ranked by operational places, home care providers by client numbers, and no single operator holds more than a small share of either market (Department of Health and Aged Care sector reporting, 2025). The sector is mid-reform: Support at Home replaced Home Care Packages on 1 November 2025 with eight funding classifications, and the Single Assessment System has handled entry assessments since December 2024 (Department of Health and Aged Care, 2025). Carevo lists 2,619 aged care providers nationally; size alone predicts neither responsiveness nor quality.
What is the difference between home care and residential aged care?
Home care brings support to you; residential aged care moves you into a facility with 24-hour staffing. At home, Support at Home funds personal care, nursing, domestic help and allied health against a classification budget of up to $78,106 a year (Department of Health and Aged Care, 2025). In residential care, government funding flows through AN-ACC and residents pay a basic daily fee of $66.80 a day from 20 March 2026, plus means-tested contributions (Department of Health and Aged Care, 2026). Most people start at home and move only when overnight safety or clinical need makes home support impractical.
Who is eligible for government-funded aged care?
You generally need to be 65 or older, or 50 or older for Aboriginal and Torres Strait Islander people, and need help to keep living at home (My Aged Care, 2025). Register with My Aged Care, then a Single Assessment System assessor (the system replaced ACAT and RAS in December 2024) works out whether you get CHSP entry-level support or a Support at Home classification (Department of Health and Aged Care, 2024). Existing Home Care Package recipients moved to Support at Home automatically on 1 November 2025. Without an assessment you can still buy services privately.
Which aged care providers are not-for-profit and which are privately owned?
More than half of Australia’s residential aged care homes are run by not-for-profit church, charity and community organisations, about a third by private companies, and the small remainder by state and local governments (AIHW GEN Aged Care Data, 2024). Every provider’s ownership type is disclosed on its My Aged Care profile. Ownership does not decide quality, so judge shortlisted providers on star ratings, compliance history and pricing instead.
Questions to ask a provider before signing a service agreement
- Which registration categories do you hold? A good answer matches the Aged Care Quality and Safety Commission’s provider register and covers every service in your agreement.
- Can I have your full price list in writing? A good answer is an itemised rate for each service before you sign.
- What will my contribution be per visit? A good answer is a worked dollar example for your classification and means, with clinical care at no contribution.
- If touring a residential home, how do you track care minutes? A good answer matches the staffing data on the home’s My Aged Care profile and the sector targets of 215 care minutes per resident per day, including 44 registered nurse minutes, in place since 1 October 2024 (Department of Health and Aged Care, 2024).
- Have you had any regulatory action in the past three years? A good answer is consistent with the Commission’s published non-compliance decisions.
- How will you report on my budget? A good answer is a monthly statement showing spending against your quarterly Support at Home budget.
- Who covers shifts when my regular worker is away? A good answer is a named backup process, not “whoever is free”.
Where providers are available
Aged care providers on Carevo cover 1,797 suburbs nationally, with the deepest supply in NSW. The city pages for Sydney, Melbourne, Brisbane and Perth list local providers, and the suburb directory below covers smaller areas. The most listed services are personal care, domestic assistance and allied health. If living at home stops being workable, residential aged care is the next step and the same comparison checks apply.
The two government-funded home care pathways
Most people funding care at home use one of two programs, and knowing which you qualify for saves weeks. The Commonwealth Home Support Programme (CHSP) covers entry-level, occasional supports for lower needs, such as cleaning, meals, or transport. Support at Home, which replaced Home Care Packages for new entrants on 1 November 2025, funds coordinated ongoing care through an individual budget set across eight classification levels. Eligibility for both is confirmed through a Single Assessment System assessment booked via My Aged Care, and you can start with CHSP and move to Support at Home as your needs grow.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for Victoria
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many aged care services providers are there in Victoria?
There are 6836 aged care services providers with active listings in Victoria (VIC) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does aged care services cost in Victoria?
Aged Care Services in Victoria typically costs Based on classification level and service category. Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Victoria?
Providers in Victoria respond to new requests in a median of 4 minutes, and 76% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Victoria or just the capital?
Both. Carevo lists providers across all of Victoria, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Which areas of Victoria have the most aged care services providers?
By local government area, coverage on Carevo is deepest in Casey (874 providers), Wyndham (739 providers), Hume (717 providers). Regional VIC is covered too: many providers service wide areas beyond their base suburb.
Are these aged care services providers approved by the Aged Care Quality and Safety Commission?
635 of the 6806 providers listed for this service in VIC hold aged care approval. You can verify any provider on the Commission's public register before signing an agreement.