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Assistive Technology in Melbourne, VIC

Find assistive technology in Melbourne, VIC

From $15 via NDIS Assistive Technology. 119 families in Melbourne have used Carevo to find a provider.

7 minutes median response · 77% within 1 hour · 95% within 24 hours

For assistive technology

  • 209 verified providers in Melbourne
  • Funded via NDIS Assistive Technology
  • Median response 7 minutes
  • Free quotes, no obligation

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This guide compares assistive technology providers in Melbourne for NDIS participants and aged care recipients, ranked by verification status, product range, and funding expertise. The 10 providers listed here all service Melbourne and surrounding areas.

Best Assistive Technology providers near me

Showing 10 of 10 providers·How we rank

Trusted provider

CarePro

Melbourne, VIC and 76 others · National provider

Specialises in Personal care · Domestic assistance · SIL

1

CarePro is dedicated to providing exceptional NDIS services tailored to the unique needs of individuals in Melbourne. As a compassionate provider of disability support, CarePro strives to empower participants to live fulfilling lives within the vibrant community of Melbourne. The team understands the diverse requirements of participants and is committed to delivering person-centred care that promotes independence and well-being.

Median response time3 hours

Excellence Care

Melbourne, VIC and 8 others · Regional provider

Specialises in Personal care · Domestic assistance · Therapy

2

Excellence Care Australia Pty Ltd is a leading NDIS provider committed to delivering exceptional disability support services throughout Melbourne. Understanding the unique needs of participants, the provider offers a comprehensive suite of supports designed to foster independence, enhance community participation, and improve overall quality of life within the vibrant Melbourne community.

How we verified this provider

Median response time21 hours
NDIS coverage10 groups

VMCH Willowbrooke Aged Care

Melbourne, VIC and 1 other

Specialises in Support Workers · Personal Care · Transport

3

VMCH Residential Aged Care - Willowbrook is a dedicated NDIS provider proudly serving Upper Ferntree Gully and the surrounding areas of Victoria. As a registered NDIS provider, the team at Willowbrook is committed to offering comprehensive support designed to empower NDIS participants.

How we verified this provider

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Prime 1 Care

Melbourne, VIC and 3 others

Specialises in Support Workers · Personal Care · Transport

4

Prime 1 Care is a dedicated NDIS provider committed to delivering exceptional disability support services across Melbourne. Understanding the unique needs of individuals in this vibrant city, the provider focuses on empowering participants to live more independent and fulfilling lives. With a wide array of services tailored for the Melbourne community, Prime 1 Care ensures that every participant receives person-centred care designed to meet their specific goals and aspirations.

How we verified this provider

Always Here For You

Melbourne, VIC and 7 others · Regional provider

Specialises in Cleaning

5

Always Here For You is a leading registered NDIS provider committed to delivering exceptional disability support services across Melbourne, VIC. Understanding the diverse needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to foster independence, enhance quality of life, and promote community participation within the vibrant Melbourne area. Always Here For You strives to empower participants through personalized care plans and dedicated support.

How we verified this provider

Median response time3 days

FiloCare

Melbourne, VIC and 52 others · Regional provider

Specialises in Transport · SIL

6

Filocare Australia Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services throughout Melbourne, VIC. Understanding the unique needs of individuals with disabilities in this vibrant city, the provider offers a comprehensive suite of services designed to foster independence, enhance quality of life, and promote community participation.

How we verified this provider

Median response time55 minutes
NDIS coverage18 groups

Aussie Infinity Care Pty Ltd

Melbourne, VIC and 4 others · Regional provider

Specialises in Specialist disability accommodation · Psychosocial recovery coaching

7

With a commitment to fostering independence and improving quality of life, the provider offers a wide array of supports tailored to meet the unique needs of NDIS participants in the Melbourne area. Their person-centred approach ensures that every individual receives the dedicated care and attention required to achieve their personal goals.

How we verified this provider

Median response time42 minutes

Thomastown Physiotherapy

Melbourne, VIC and 12 others · Regional provider

Specialises in Therapy · Allied health · Myotherapy

8

THOMASTOWN PAEDIATRIC PHYSIOTHERAPY is a leading registered NDIS provider dedicated to delivering exceptional therapeutic supports to individuals with disabilities throughout Melbourne. Understanding the unique challenges faced by families, the provider focuses on empowering clients to achieve their developmental and functional goals. Their commitment to personalised care ensures that every NDIS participant in Melbourne receives tailored support.

How we verified this provider

Median response time4 hours
NDIS coverage1 group

Salveo Care

Melbourne, VIC

Specialises in Support Workers · Personal Care · Transport

9

Salveo Care is a trusted, registered NDIS provider proudly serving Melbourne, VIC, and its surrounding communities.

How we verified this provider

Path 2 Life Care

Melbourne, VIC and 9 others · Hyperlocal provider

Specialises in SIL · SIL

10

Understanding the unique needs of the vibrant Melbourne community, they offer a comprehensive suite of disability support services designed to enhance independence and improve quality of life. Their local presence ensures a deep understanding of the resources and opportunities available within Melbourne.

How we verified this provider

Median response time16 hours
NDIS coverage14 groups

How we rank providers

Rankings in Melbourne are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer related disability and aged care services.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Melbourne rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

209

providers in Melbourne

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Melbourne

Melbourne sits within the Melbourne (City) council area, home to around 47,285 residents. Connecting with a assistive technology provider who already works locally means shorter travel and familiarity with nearby services.

Population

47,285

Local council

Melbourne (City)

Median income

$27,664

Area

6.505 km²

Source: Australian Bureau of Statistics.

Assistive Technology at a glance

Funding

NDIS Assistive Technology, Home Care Packages, Private

Availability

Same-day delivery available

Wait time

Same-day for urgent needs

Cost

From $15/day or $50/week

Hours

Delivery Monday-Saturday

Median response

7 minutes

How Much Does Assistive Technology Cost in Melbourne?

Assistive technology costs in Melbourne range from low-cost daily living aids under $50 to complex equipment such as power wheelchairs and ceiling hoists costing tens of thousands of dollars. The cost depends on the type of equipment, whether you hire or purchase, and whether you access funded or private supply.

For hire arrangements, daily rates typically start from around $15 per day for simple mobility aids such as shower chairs or walkers. Weekly hire rates for standard equipment start from around $50. Monthly hire is more cost-effective for longer-term needs, and many providers offer a hire-to-purchase pathway.

For outright purchase, low-cost AT items such as reachers, dressing aids, and non-slip mats can be purchased for under $100. Mid-range items such as shower commodes, adjustable beds, and manual wheelchairs typically range from $500 to $3,000. High-cost items such as power wheelchairs, standing frames, and complex communication devices can exceed $10,000 and require NDIS prior approval.

Funded AT requires an OT assessment and written recommendation in most cases. The NDIS and Home Care Packages cover a wide range of AT items, but the specific items funded depend on the assessment outcome and whether the item is considered reasonable and necessary.

Time Indicative rate
Daily hire (basic aids) From $15/day
Weekly hire (standard equipment) From $50/week
Low-cost AT items (purchase) Under $100
Mid-range AT (shower commode, manual wheelchair) $500 - $3,000
Complex AT (power wheelchair, standing frame) $5,000 - $30,000+
OT AT assessment $150 - $250/hr
AT trial (per item) Varies by provider

Hire and purchase rates are indicative and vary by item and provider. NDIS AT funding is categorised as Low Cost AT (under $1,500 per item), Mid Cost AT (up to $15,000), and High Cost AT (over $15,000). High Cost AT requires prior NDIA approval and an AT assessor recommendation. Confirm all rates with your provider before committing.

Cost Comparison: Melbourne vs Victoria & National

How assistive technology costs in Melbourne compare with Victoria state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Melbourne VIC Average National Average
Hourly rate From $15/day or $50/week $52 - $72 $52 - $70
Daily rate (8hr) $340 - $480 $340 - $480 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Assistive Technology in Melbourne

Assistive technology in Melbourne can be funded through several programs. The right pathway depends on your eligibility, the type of equipment, and the cost of the item.

NDIS Assistive Technology: NDIS participants can access AT funding under Capital Supports in their plan. Low-cost AT items (under $1,500 per item) can generally be purchased from Core Supports or from a dedicated low-cost AT budget without requiring a formal assessment, though a reasonable need must be identifiable. Mid and high-cost AT items require an OT or AT assessor recommendation and, for high-cost items, prior NDIA approval. NDIS AT funding can be used for both hire and purchase. Self-managed participants have the most flexibility in choosing suppliers.

Home Care Packages (HCP): HCP holders can use their package budget to hire or purchase AT items relevant to their care goals. Items must be approved by the package provider. Major or high-cost items may require supplementary funding. The package coordinator manages the purchasing process.

Private payment: All providers accept private payment. This is straightforward for lower-cost items and avoids the need for a formal funding approval process. Some providers offer pensioner discounts or payment plans for larger purchases.

Hospital discharge programs: People leaving hospital may access short-term AT loan programs through the hospital or a community rehabilitation program. These are typically time-limited and transition to a funded or private arrangement once the short-term period ends.

What to Expect from Assistive Technology Providers in Melbourne

Assistive technology providers in Melbourne supply, fit, and support a range of equipment designed to help people with disability or age-related functional decline maintain independence, safety, and participation in daily life.

For funded AT, the process usually begins with an OT or AT assessor recommending specific items based on an assessment of your functional needs and goals. The assessor will often recommend trialling equipment before purchase to ensure it meets your needs. Providers can arrange trials of most equipment.

Once a recommendation is made and funding is confirmed, the provider orders or picks the equipment, configures it to your requirements, and delivers it to your home. Complex equipment such as power wheelchairs or adjustable seating systems will require a fitting session, during which the provider makes adjustments to ensure safe and comfortable use.

Providers are also responsible for repairs and maintenance on equipment they supply under NDIS or HCP arrangements. If equipment breaks down or stops functioning correctly, contact your provider to arrange repair or a loan replacement.

When choosing a provider, check that they carry the product range that covers your specific needs, that they employ or have access to qualified AT assessors and technicians, and that they are familiar with the funding pathway relevant to you. A good AT provider will work alongside your OT rather than substituting for clinical advice.

Care Services Available in Melbourne

Provider counts by service type in Melbourne

Based on 115 actual requests from participants and families in Melbourne on Carevo.

    1 Personal care
    44 reqs.
    2 Domestic assistance
    31 reqs.
    3 Transport
    17 reqs.
    4 Meal preparation
    9 reqs.
    5 Therapy
    8 reqs.
    6 Community access
    6 reqs.

Real care requests submitted by people in Melbourne through Carevo. Updated each build from inquiry records.

Victoria Regulations & Compliance

In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Melbourne at a glance

Population 65+

9,100 (8.8%)

State avg 15.8%

NDIS participants

1,020

Active support recipients

Aged Care beds

278

Residential care capacity

Home Care Packages

523 active

In-home support

Average wait time

3-5 weeks

State avg 4-6 weeks

Nearest hospital

Royal Melbourne Hospital

1.5km away

GP clinics

52

Within 5km

Public transport

Free Tram Zone

Pharmacies

Chemist Warehouse Bourke Street • Priceline Pharmacy Melbourne Central

Community support

City of Melbourne Seniors Festival • Multicultural Hub programs

Australia's most multicultural city. Diverse international communities including Greek, Italian, Vietnamese, Chinese, and Indian.

Flat CBD grid with excellent tram accessibility. Free City Circle tram. Most buildings have lift access.

Postcode: 3000
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Melbourne?
Based on 195 real provider connections on Carevo in Melbourne, providers respond with a median of 7 minutes. 77% of enquiries are connected with a provider within 1 hour, and 95% within 24 hours.
How many assistive technology providers are there in Melbourne?
There are currently 10 assistive technology providers serving Melbourne listed on Carevo. These include NDIS registered AT suppliers, aged care equipment providers, and specialist AT assessment and prescription services.
How much does assistive technology cost in Melbourne?
Costs range from under $100 for simple daily living aids to over $30,000 for complex power mobility or communication equipment. Hire rates start from around $15 per day or $50 per week for standard items. Most funded AT requires an OT assessment before purchase.
Do I need an OT assessment to access AT funding?
For NDIS mid and high-cost AT (items over $1,500), an OT or qualified AT assessor recommendation is required. For low-cost AT under $1,500 purchased through NDIS Core Supports, a formal assessment is not always mandatory, but having one ensures the item is appropriate and supports your plan goals. Home Care Package providers will generally require AT items to be linked to your care plan.
Can I hire equipment rather than buy it?
Yes. Many AT providers in Melbourne offer hire arrangements, which are suitable for short-term needs, post-hospital recovery, or trialling equipment before committing to a purchase. Hire costs can often be funded through NDIS Core Supports or Home Care Packages. Ask providers about hire-to-purchase options if you think the need may become longer term.
What types of equipment do assistive technology providers supply?
Common AT items include mobility aids (walkers, manual and power wheelchairs), shower and bathroom equipment (shower chairs, commodes, grab rails), beds and pressure care (adjustable beds, pressure mattresses), communication devices (speech generating devices, large-button phones), daily living aids (reachers, dressing aids, jar openers), and home safety equipment (personal alarms, monitoring devices).
What happens if my equipment breaks down?
Contact your AT provider to arrange a repair or inspection. For NDIS-funded equipment, repairs are typically covered within your AT maintenance and repair budget. Providers should be able to offer a loan item while your equipment is being repaired. Keep your provider's contact details and any warranty documentation in an accessible place.
Can I take my NDIS-funded AT with me if I move or travel?
Yes. Equipment funded through your NDIS plan generally belongs to you for the life of the equipment. You can take it when you move or travel. If you need temporary equipment while travelling, short-term hire from a provider in your destination area is the most practical option.
What if the AT item I need is not listed in the NDIS Assistive Technology register?
The NDIS does not maintain a closed list of approved AT items. Instead, any item that is reasonable and necessary, linked to your disability, and not primarily for general household use may be fundable. Your AT assessor or OT can help document the clinical justification. For novel or less common items, the NDIA may request additional evidence before approving.

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