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Care Management in Townsville, QLD

Find care management in Townsville, QLD

Funded via Support at Home (Category 1 Clinical Care). 11 families in Townsville have used Carevo to find a provider.

6 minutes median response · 83% within 1 hour · 100% within 24 hours

For care management

  • 3 verified providers in Townsville
  • Funded via Support at Home (Category 1 Clinical Care)
  • Median response 6 minutes
  • Free quotes, no obligation

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This guide compares the top care management providers in Townsville. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 3 care management providers serving Townsville.

Best Care Management providers near me

Showing 3 of 3 providers·How we rank

Selectability

Townsville, QLD and 1 other

Specialises in Support Workers · Personal Care · Transport

1

They are committed to empowering NDIS participants with personalised and effective support.

How we verified this provider

Hear and Say - Townsville

Townsville, QLD

Specialises in Social Support · Respite Care · Allied Health

2

Serving Townsville and the surrounding regions, they offer a range of specialized services designed to enhance quality of life and independence.

How we verified this provider

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Townsville Private Clinic

Townsville, QLD

Specialises in Support Workers · Personal Care · Social Support

3

They are dedicated to offering comprehensive disability support services to individuals living with a disability in Townsville.

How we verified this provider

How we rank providers

Rankings in Townsville are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer related disability and aged care services and nursing.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Townsville rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

3

providers in Townsville

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care Management at a glance

Funding

Support at Home (Category 1 Clinical Care)

Availability

Monday to Friday

Wait time

Available from service commencement

Cost

100% government funded under Support at Home Category 1

Median response

6 minutes

How Much Does Care Management Cost in Townsville?

Care Management in Townsville typically costs 100% government funded under Support at Home Category 1. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home (Category 1 Clinical Care).

Cost Comparison: Townsville vs Queensland & National

How care management costs in Townsville compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Townsville QLD Average National Average
Hourly rate 100% government funded under Support at Home Category 1 $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 3 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Care Management in Townsville

Care Management in Townsville can be funded through Support at Home (Category 1 Clinical Care). Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Care Management Is Like in Townsville

Finding care management in Townsville starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Townsville and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Townsville

Provider counts by service type in Townsville

Based on 14 actual requests from participants and families in Townsville on Carevo.

    1 Domestic assistance
    3 reqs.
    2 Personal care
    3 reqs.
    3 Equipment hire
    2 reqs.
    4 Community access
    2 reqs.
    5 Therapy
    2 reqs.
    6 Transport
    2 reqs.

Real care requests submitted by people in Townsville through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Townsville at a glance

Population 65+

903 (18.9%)

State avg 16.2%

NDIS participants

447

Active support recipients

Aged Care beds

92

Residential care capacity

Home Care Packages

441 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Townsville University Hospital

7.3km away

GP clinics

20

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Stockland • Priceline Pharmacy Townsville

Community support

Townsville Seniors • Blue Care North Queensland

North Queensland's largest city. Military base influence. Growing university and healthcare sectors.

The Strand has accessible pathways. Castle Hill has limited accessibility. Hot tropical climate.

Postcode: 4810
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Townsville?
Based on 6 real provider connections on Carevo in Townsville, providers respond with a median of 6 minutes. 83% of enquiries are connected with a provider within 1 hour, and 100% within 24 hours.
How many care management providers are in Townsville?
There are currently 3 care management providers serving Townsville listed on Carevo.
How much does care management cost in Townsville?
Care Management in Townsville typically costs 100% government funded under Support at Home Category 1. Rates depend on the provider and the type of support required.
How do I choose a care management provider in Townsville?
Look for providers who are NDIS registered, have experience with your specific needs, and service Townsville. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own care management provider in Townsville?
Yes. Carevo lists 3 care management providers serving Townsville, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should care management providers in Townsville have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my care management provider in Townsville?
You have the right to change your care management provider at any time. If you are unhappy with the service in Townsville, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is care management available on weekends in Townsville?
Many care management providers in Townsville offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a care management provider in Townsville is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Care Management in nearby Townsville locations

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