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Support At Home in West End, QLD

Find support at home in West End, QLD

Funded via Support at Home Program.

17 minutes median response · 64% within 1 hour · 91% within 24 hours

For support at home

  • 15 verified providers in West End
  • Funded via Support at Home Program
  • Median response 17 minutes
  • Free quotes, no obligation

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This guide compares the top support at home providers in West End. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 support at home providers serving West End.

Best Support At Home providers near me

Showing 10 of 10 providers·How we rank

AGED PLUS Pty Ltd

West End, QLD

Specialises in Aged Care

1

Aged Plus Pty Ltd is a trusted and registered aged care provider proudly serving WEST END, QLD, and the surrounding areas. They are dedicated to supporting clients with Home Care Packages (HCP), the Commonwealth Home Support Programme (CHSP), and Department of Veterans' Affairs (DVA) funding, ensuring seamless and quality aged care solutions.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed

The Ethnic Communities Council of Queensland Limited

West End, QLD

Specialises in Aged Care

2

The Ethnic Communities Council of Queensland Limited is a dedicated and approved aged care provider proudly serving the WEST END, QLD community and surrounding areas. As a registered provider, they offer comprehensive support for Home Care Package (HCP), Commonwealth Home Support Programme (CHSP), and Department of Veterans' Affairs (DVA) clients, ensuring quality elderly care is accessible to all.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed

Reliance Caring

West End, QLD and 100 others · National provider

Specialises in Personal care · Community access · Support coordination

3

Reliance Caring is a dedicated NDIS provider committed to delivering exceptional disability support services across West End, QLD. Understanding the unique needs of the local community, Reliance Caring offers a comprehensive suite of services designed to empower individuals with disabilities to live fulfilling and independent lives. As a registered NDIS provider, they ensure all support is delivered with the highest standards of professionalism and care.

How we verified this provider

Median response time4 hours
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Living Dreams Disability Services

West End, QLD

Specialises in Support Workers · Therapy · Physiotherapy

4

They offer a comprehensive range of NDIS services designed to empower individuals and enhance their quality of life.

How we verified this provider

NDIS coverage15 groups

Imala Corporations

West End, QLD · State-wide provider

Specialises in Equipment hire · SIL

5

They are committed to delivering high-quality disability support services to NDIS participants in the region, fostering independence and enhancing quality of life.

How we verified this provider

Median response time3 hours

Vital Aid Pty Ltd

West End, QLD

Specialises in Support Workers · Personal Care · Transport

6

Vital Aid Pty Ltd is a trusted, registered NDIS provider dedicated to supporting individuals with disabilities in West End, QLD, and the surrounding Brisbane suburbs. They are committed to empowering participants by offering a comprehensive range of NDIS services tailored to individual needs.

How we verified this provider

Sunflower Disability Services

West End, QLD · National provider

Specialises in Personal care · Domestic assistance · Transport

7

They are committed to empowering NDIS participants with high-quality, person-centred supports to help them achieve their goals.

How we verified this provider

Median response time17 minutes
Availability Open now · 7AM-5PM

New Way Agencies Pty Ltd

West End, QLD

Specialises in Transport · Personal Care · Support Workers

8

They are committed to empowering participants and fostering independence through personalized care.

How we verified this provider

Availability Open now · 8AM-4PM

Path To Independence

West End, QLD

Specialises in Support Workers · Personal Care · Transport

9

They offer a comprehensive range of NDIS services designed to empower individuals with disabilities.

How we verified this provider

Partner In Care Community Services

West End, QLD

Specialises in Support Workers · Personal Care · Transport

10

Partner In Care Community Services is a trusted, registered NDIS provider dedicated to supporting individuals with disabilities in West End, QLD, and the surrounding areas. They are committed to delivering high-quality NDIS services tailored to meet the unique needs of each participant.

How we verified this provider

How we rank providers

Rankings in West End are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer personal care, domestic help and cleaning, nursing, and social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in West End rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

15

providers in West End

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About West End

West End sits within the Townsville (City) council area, home to around 4,064 residents. Connecting with a support at home provider who already works locally means shorter travel and familiarity with nearby services.

Population

4,064

Local council

Townsville (City)

Median income

$37,232

Area

3.087 km²

Source: Australian Bureau of Statistics.

Support At Home at a glance

Funding

Support at Home Program, DVA, Private

Availability

7 days a week

Wait time

Subject to assessment through My Aged Care

Cost

Based on classification level

Hours

Flexible scheduling including weekends

Median response

17 minutes

How Much Does Support At Home Cost in West End?

Support At Home in West End typically costs Based on classification level (1-8) and service category. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home Program, DVA, Private.

Cost Comparison: West End vs Queensland & National

How support at home costs in West End compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric West End QLD Average National Average
Hourly rate Based on classification level $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Support At Home in West End

Support At Home in West End can be funded through Support at Home Program, DVA, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Support At Home Is Like in West End

Finding support at home in West End starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service West End and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in West End

Provider counts by service type in West End

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

West End at a glance

Population 65+

1,361 (9.1%)

State avg 16.2%

0

Aged Care beds

0

Residential care capacity

Home Care Packages

0 active

In-home support

Average wait time

4-8 weeks

State avg 4-8 weeks

GP clinics

0

Within 5km

Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in West End?
Across QLD on Carevo, providers respond to enquiries with a median of 17 minutes. 64% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 967 provider connections across QLD).
How many support at home providers are in West End?
There are currently 10 support at home providers serving West End listed on Carevo.
How much does support at home cost in West End?
Support At Home in West End typically costs Based on classification level (1-8) and service category. Rates depend on the provider and the type of support required.
How do I choose a support at home provider in West End?
Look for providers who are NDIS registered, have experience with your specific needs, and service West End. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own support at home provider in West End?
Yes. Carevo lists 10 support at home providers serving West End, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should support at home providers in West End have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my support at home provider in West End?
You have the right to change your support at home provider at any time. If you are unhappy with the service in West End, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is support at home available on weekends in West End?
Many support at home providers in West End offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a support at home provider in West End is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Support At Home in nearby Townsville locations

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