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Support Worker in Sydney, NSW

Support worker providers in Sydney, New South Wales

From $70-$156/hour via NDIS & aged care. 248 families in Sydney have used Carevo to find a provider.

3 minutes median response · 75% within 1 hour · 590 connections in Sydney

For a support worker

  • 151 providers in Sydney
  • Funded via NDIS & aged care
  • Free, no obligation
  • One request, providers respond

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Best Support Worker providers near me

Showing 10 of 10 providers·How we chose these

Trusted provider
1

Sydney, NSW and 6 othersAlso servesAdelaide, SA · Hobart, TAS · Kotara, NSW · Old Beach, TAS · Rankin Park, NSW · Wallsend, NSW · National provider

Specialises in Cleaning · Personal care · Gardening

Specialist for Dementia · Acquired Brain Injury · Schizophrenia · Bipolar Disorder

Destiny Community Services is among the highest-ranked NDIS registered providers offering support workers in Sydney, New South Wales in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Participants often connect with them for dementia support. Families most often connect with them for cleaning and personal care.

Lovely to talk to quick response overall lovely definitely will be choosing destiny to help me :)

Verified care seeker, Devonport

Median response time6 hours
Trusted provider
2

Sydney, NSW and 34 othersAlso servesAuburn, NSW · Bankstown, NSW · Barrack Heights, NSW · Blacktown, NSW · Bulli, NSW · Bundeena, NSW · Campbelltown, NSW · Castle Hill, NSW · Dapto, NSW · Eastwood, NSW · Figtree, NSW · Five Dock, NSW · +22 more · State-wide provider

Specialises in Cleaning · SIL · Personal care

Specialist for Psychosocial Disability · Schizophrenia · PTSD · Autism

Phenomenal Home And Living is an NDIS registered provider offering support workers in Sydney, New South Wales. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Participants often connect with them for psychosocial disability, schizophrenia and PTSD support. Families most often connect with them for cleaning and SIL.

How this listing is sourced

Median response time46 minutes
NDIS coverage10 groupsNDIS registration groupsAssistance to access and/or maintain employment and/or education · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Communication and Information Equipment · Therapeutic Supports · Group and Centre Based Activities · Home Modifications · Community nursing care for high needs · Innovative Community Participation · Early Childhood Supports · Daily Personal Activities
Trusted provider
3

Sydney, NSW and 13 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra Airport, ACT · Canowindra, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · Wollongong, NSW · +1 more · State-wide provider

Specialises in Cleaning · Personal care · SIL

Also supports Psychosocial Disability · Traumatic Brain Injury · Amputation · Huntington's Disease

Altido Consulting Services works across 16 NDIS support categories in Sydney, New South Wales. They operate across New South Wales. They are most often contacted for cleaning and personal care. Most enquiries to them come from families and carers.

How this listing is sourced

Excellent, energetic and over effective service.

Verified care seeker, Five Dock

Median response time5 hours
NDIS coverage16 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · High Intensity Daily Personal Activities · Participation in community/social and civic activities · Innovative Community Participation · Development of daily living and life skills · Group and Centre Based Activities · Specialist Behaviour Support · Community nursing care for high needs · Therapeutic Supports · Home Modifications · Specialist Disability Accommodation · Plan Management · Support Coordination · Assistance with travel/transport arrangements · Household tasks
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Trusted provider
4

Sydney, NSW and 1 otherAlso servesThe Ponds, NSW · State-wide provider

Specialises in Allied health · Support coordination

Specialist for ADHD · Speech Delay · Autism · Psychosocial Disability

Based in Sydney, New South Wales, Australian National Care is an NDIS registered provider offering support workers. Allied health and support coordination are among their most-requested supports. Participants often connect with them for ADHD and speech delay support. Most enquiries to them come from participants directly.

How this listing is sourced

Median response time2 hours
NDIS coverage13 groupsNDIS registration groupsAssistance to access and/or maintain employment and/or education · Participation in community/social and civic activities · Innovative Community Participation · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Assistance with travel/transport arrangements · Group and Centre Based Activities · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Household tasks · Plan Management · Therapeutic Supports · Accommodation/Tenancy Assistance
Trusted provider
5

Sydney, NSW and 18 othersAlso servesAlbury, NSW · Bankstown, NSW · Bega, NSW · Campbelltown, NSW · Castle Hill, NSW · Goulburn, NSW · Liverpool, NSW · Mount Druitt, NSW · Newcastle, NSW · Nowra, NSW · Orange, NSW · Penrith, NSW · +6 more · State-wide provider

Specialises in Personal care · Transport · Cleaning

Based in Sydney, New South Wales, Crescent Care (Aus) is an NDIS registered provider offering support workers. Personal care and transport are among their most-requested supports. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.

How this listing is sourced

Median response time43 minutes
NDIS coverage13 groupsNDIS registration groupsDaily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Therapeutic Supports · Household tasks · Specialist Disability Accommodation · Plan Management
Trusted provider
6

Sydney, NSW and 25 othersAlso servesAlbion Park, NSW · Bankstown, NSW · Blacktown, NSW · Burwood, NSW · Campbelltown, NSW · Campsie, NSW · Dapto, NSW · Fairfield, NSW · Fairfield East, NSW · Fairy Meadow, NSW · Guildford, NSW · Illawong, NSW · +13 more · State-wide provider

Specialises in Cleaning · Personal care · Transport

Also supports Psychosocial Disability · ADHD · Chronic Fatigue Syndrome · Dementia

Mutual Care NSW works across 17 NDIS support categories in Sydney, New South Wales. Most enquiries to them come from families and carers. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.

How this listing is sourced

Median response time14 hours
NDIS coverage17 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Specialist Disability Accommodation · Specialised Supported Employment · Household tasks · Community nursing care for high needs · Group and Centre Based Activities · Innovative Community Participation · Plan Management · Accommodation/Tenancy Assistance · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Home Modifications · Therapeutic Supports · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities · Assistance with travel/transport arrangements · Development of daily living and life skills
Trusted provider
7

Sydney, NSW and 51 othersAlso servesArtarmon, NSW · Ashfield, NSW · Auburn, NSW · Austral, NSW · Belmore, NSW · Blacktown, NSW · Cabramatta, NSW · Campbelltown, NSW · Campsie, NSW · Caringbah, NSW · Carlton, VIC · Casula, NSW · +39 more · National provider

Specialises in Personal care · Cleaning

Care Steps Australia works across 12 NDIS support categories in Sydney, New South Wales. They operate across multiple states. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

Median response time14 hours
NDIS coverage12 groupsNDIS registration groupsDaily Personal Activities · Innovative Community Participation · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Assistance with daily life tasks in a group or shared living arrangement · Household tasks · Group and Centre Based Activities · Community nursing care for high needs · Participation in community/social and civic activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Development of daily living and life skills
Trusted provider
8

Sydney, NSW and 52 othersAlso servesArtarmon, NSW · Ballarat Central, VIC · Balmain, NSW · Bankstown, NSW · Baulkham Hills, NSW · Belmore, NSW · Bentleigh East, VIC · Blacktown, NSW · Blakehurst, NSW · Camden, NSW · Campbelltown, NSW · Canterbury, VIC · +40 more · National provider

Specialises in Personal care · Support coordination · Cleaning

Also supports Autism · Intellectual Disability · Psychosocial Disability · Cerebral Palsy

Based in Sydney, New South Wales, NitPlans Care Services is an NDIS registered provider offering support workers. Registered across 14 NDIS support categories, including NDIS Plan Management, Support Coordination and Assistance with Daily Life. Personal care and support coordination are among their most-requested supports. They operate across multiple states.

Median response time6 hours
Trusted provider
9

Sydney, NSW and 1 otherAlso servesCampbelltown, NSW · State-wide provider

Specialises in Cleaning · Personal care · Nursing

Also supports Schizophrenia · COPD · Incontinence

Gracelife Care Services is an NDIS registered provider offering support workers in Sydney, New South Wales. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Registered across 8 NDIS support categories, including community nursing, daily living skills and shared living support.

How this listing is sourced

Median response time2 hours
NDIS coverage8 groupsNDIS registration groupsCommunity nursing care for high needs · Development of daily living and life skills · Assistance with daily life tasks in a group or shared living arrangement · Specialised Supported Employment · Assistance to access and/or maintain employment and/or education · Household tasks · Group and Centre Based Activities · Daily Personal Activities
Trusted provider
10

Sydney, NSW and 39 othersAlso servesAuburn, NSW · Blacktown, NSW · Bondi, NSW · Bondi Junction, NSW · Brooklyn, NSW · Burwood, NSW · Campbelltown, NSW · Castle Hill, NSW · Charlestown, NSW · Concord West, NSW · Cronulla, NSW · Dural, NSW · +27 more · State-wide provider

Specialises in SIL · Transport · Social support

Also supports Prader-Willi Syndrome · Incontinence

Ally Aid is an NDIS registered provider offering support workers in Sydney, New South Wales. They have a track record of following through on over a dozen enquiries from families who connected through Carevo. Families most often connect with them for SIL and transport. Registered across 15 NDIS support categories, including accommodation and tenancy assistance, daily personal care and shared living support.

How this listing is sourced

Median response time2 hours
NDIS coverage15 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · High Intensity Daily Personal Activities · Household tasks · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Development of daily living and life skills · Assistance with travel/transport arrangements · Participation in community/social and civic activities · Innovative Community Participation · Community nursing care for high needs · Group and Centre Based Activities · Assistance to access and/or maintain employment and/or education · Support Coordination · Therapeutic Supports

About Support Worker in Sydney

Looking to find a support worker in Sydney? This guide compares 10 NDIS support worker providers in Sydney, ranked by verification status, NDIS registration, and service breadth. Whether you need to hire a support worker for daily activities, community access, or personal care, every provider listed here services Sydney and surrounding areas. Finding the right NDIS support worker in Sydney starts with comparing registered providers, understanding your funding, and knowing what questions to ask.

How we rank providers

Rankings in Sydney are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Daily Personal Activities and Development of daily living and life skills, or offer support work. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Sydney rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in Sydney

In the last 90 days, families in Sydney made 227 care requests through Carevo, and 38% were marked urgent. The funding mix was 51% NDIS, 40% Home Care Package or aged care, and 9% privately funded.

Based on real requests submitted to Carevo. Updated each build.

About Sydney

Sydney sits within the Sydney (City) council area, home to around 17,252 residents. Connecting with a support worker provider who already works locally means shorter travel and familiarity with nearby services.

Population

17,252

Local council

Sydney (City)

Area

2.94 km²

Source: Australian Bureau of Statistics.

Support Worker at a glance

Funding

NDIS Core Supports, Support at Home, DVA, Private

Availability

7 days a week

Wait time

Usually within 1-2 weeks

Cost

$70-$156/hour depending on day/time

Hours

Flexible scheduling, including weekends

Median response

3 minutes

How Much Do Support Workers Cost in Sydney?

Support worker rates in Sydney typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). The exact rate depends on the provider, time of day, day of the week, and the complexity of support required. Most providers charge more for evenings, weekends, and public holidays.

For NDIS participants, the NDIS Pricing Arrangements and Price Limits set maximum hourly rates that registered providers can charge. Self-managed participants can negotiate rates directly with providers, including unregistered ones. Plan-managed and NDIA-managed participants must use NDIS registered providers who charge within the price limits.

Aged care package holders should check their package budget and any applicable co-contributions. Home Care Package funds can cover support worker costs, but the hourly rate will vary depending on the package level and the provider's fee schedule.

Private clients pay market rates, which are typically comparable to NDIS rates. Some providers offer reduced rates for regular, ongoing bookings.

Time Indicative rate
Standard weekday $50 - $65/hr
Evenings (after 8pm) $55 - $75/hr
Saturday $65 - $85/hr
Sunday $75 - $95/hr
Public holiday $85 - $110/hr
Sleepover (inactive) $200 - $300/night
Active overnight $55 - $75/hr

Rates are indicative and vary by provider. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for maximum allowable rates. Rates shown exclude provider travel costs, which may be charged separately.

Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)

How to Pay for Support Workers in Sydney

There are several ways to fund support worker services in Sydney. Most participants use government funding, though private payment is also available.

NDIS (National Disability Insurance Scheme): Support workers fall under NDIS Core Supports, specifically "Assistance with Daily Life" and "Assistance with Social, Economic and Community Participation." Your plan needs to include funding in these categories. Self-managed participants can choose any provider. Plan-managed participants can use registered or unregistered providers through their plan manager. NDIA-managed participants must use NDIS registered providers.

Home Care Packages (HCP): If you have a Level 1 to 4 Home Care Package, you can use your package budget to pay for support worker services. Your package coordinator will help arrange services and manage the budget. Higher package levels provide more funding for support hours.

Commonwealth Home Support Programme (CHSP): CHSP provides entry-level support for older Australians. If you are eligible, you may receive subsidised support worker hours for basic assistance with daily living tasks. A referral through My Aged Care is required.

Department of Veterans' Affairs (DVA): Veterans with a DVA Gold or White Card may be eligible for support worker services under DVA community nursing or attendant care programs.

Private payment: All providers accept private payment. This option gives you the most flexibility in choosing a provider and scheduling services, with no funding approval required. Some providers offer package deals or reduced rates for regular bookings.

What to Expect from Support Workers in Sydney

Support workers provide hands-on assistance with daily activities, personal care, community access, and social participation. Services are tailored to your needs and goals.

The process typically starts with an initial consultation. The provider will ask about your support requirements, preferred schedule, any specific needs (such as language, gender preference, or experience with particular conditions), and your goals. This helps them match you with the right support worker.

Once matched, your support worker will usually do an introduction visit to get to know you, your routines, and your home environment. Most providers can begin regular services within one to two weeks of your first enquiry.

Common support worker services include help with morning and evening routines, meal preparation, medication reminders, light household tasks, transport to appointments, community outings, and social activities. For higher needs, support workers can assist with complex personal care, mobility support, and behavioural support.

You should expect a consistent support worker where possible. Good providers prioritise continuity, meaning you work with the same person regularly rather than a rotation of strangers. If your regular worker is unavailable, the provider should arrange a qualified replacement who has been briefed on your needs.

If the match is not right, you can ask the provider to try someone else. A good provider will act on this quickly without any penalty.

Care Services Available in Sydney

Provider counts by service type in Sydney

Based on 183 actual requests from participants and families in Sydney on Carevo.

    1 Personal care
    53 reqs.
    2 Domestic assistance
    50 reqs.
    3 Therapy
    28 reqs.
    4 Allied health
    20 reqs.
    5 Support coordination
    18 reqs.
    6 Transport
    14 reqs.

Real care requests submitted by people in Sydney through Carevo. Updated each build from inquiry records.

New South Wales Regulations & Compliance

In New South Wales, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. All providers serving NSW participants are subject to regular audits and must maintain worker screening through the NSW NDIS Worker Check.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Sydney at a glance

Population 65+

8,420 (8.2%)

State avg 16.2%

NDIS participants

892

Active support recipients

Aged Care beds

234

Residential care capacity

Home Care Packages

456 active

In-home support

Average wait time

3-5 weeks

State avg 4-6 weeks

Nearest hospital

Royal Prince Alfred Hospital

2.3km away

GP clinics

47

Within 5km

Public transport

All train lines via Central/Town Hall

Pharmacies

Priceline Pharmacy World Square • Chemist Warehouse Town Hall

Community support

City of Sydney Seniors Groups • Sydney U3A

Diverse mix of professionals, international visitors, and long-term residents. Strong multicultural community with significant Asian and European populations.

Generally flat terrain in CBD. Excellent accessible public transport. Most buildings have lift access. Tactile ground surface indicators throughout.

Postcode: 2000
Data: ABS Census 2021, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Sydney?

Based on 590 real provider connections on Carevo in Sydney, providers respond with a median of 3 minutes. 75% of enquiries are connected with a provider within 1 hour, and 94% within 24 hours.

How do I find a support worker in Sydney?

To find a support worker in Sydney, compare NDIS registered providers listed on Carevo, then contact two or three to discuss your needs. Ask about their matching process, how quickly they can start, and whether they have workers who meet your specific preferences such as language, gender, or experience with your condition. Carevo lists 10 support worker providers for Sydney so you can compare and contact them directly.

What is an NDIS support worker?

An NDIS support worker is a trained person who provides hands-on assistance to NDIS participants with daily activities, personal care, community access, and social participation. They are funded through the NDIS under Core Supports, specifically the Assistance with Daily Life and Assistance with Social, Economic and Community Participation categories. NDIS support workers must hold a current NDIS Worker Screening Check and are employed or contracted by NDIS registered providers.

How many support worker providers are there in Sydney?

There are currently 10 support worker providers serving Sydney listed on Carevo. These include NDIS registered providers, aged care approved providers, and independent support worker organisations.

How much do support workers cost in Sydney?

Support worker rates in Sydney typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). Rates depend on the time of day, day of the week, and complexity of support. Weekend and public holiday rates are higher. NDIS participants should check the current NDIS Price Guide for maximum allowable rates.

Can I choose my own support worker?

Yes. Most providers will involve you in the matching process and accommodate preferences for gender, language, experience, and personality. If you are self-managed under the NDIS, you have the widest choice of providers. Plan-managed and NDIA-managed participants can choose from NDIS registered providers.

What qualifications should a support worker have?

At minimum, a support worker should hold a current NDIS Worker Screening Check (or equivalent state check) and First Aid and CPR certification. Many also hold a Certificate III in Individual Support or equivalent. For specialised roles, additional qualifications may be required, such as medication administration training, manual handling, or mental health first aid.

How quickly can I get a support worker in Sydney?

Most providers in Sydney can arrange an initial consultation within a few days and begin regular services within one to two weeks. For urgent needs, some providers offer faster placement or emergency support worker cover.

What if my support worker cancels or is unavailable?

Quality providers maintain backup pools of support workers. If your regular worker is sick or on leave, the provider should arrange a qualified replacement who has been briefed on your support plan. Ask about cancellation and backup policies when choosing a provider.

What is the difference between a support worker and a personal carer?

The terms are often used interchangeably. A support worker generally provides broader assistance including community access, social participation, and daily living support. A personal carer typically focuses on intimate personal care tasks like showering, dressing, and toileting. Many support workers provide both types of assistance.

Do I need an NDIS plan to get a support worker in Sydney?

No. While NDIS funding is one way to pay for support workers, you can also access services through Home Care Packages, CHSP, DVA, or private payment. Contact providers directly to discuss your options.

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