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Support Coordinator Burnout Assessment

Check your current burnout risk in about two minutes. This tool helps NDIS support coordinators review workload pressure, stress indicators, and practical next steps to protect wellbeing.

Assessment Time

2 mins

Quick self-check

Risk Bands

3 levels

Low, medium, high

Focus Areas

6 factors

Workload + recovery

Result

Action plan

Practical recommendations

How to use this assessment

  1. 1. Enter your caseload and weekly hours.
  2. 2. Rate stress and admin load using the sliders.
  3. 3. Review your risk score and recommended actions.

What this checks

Workload: Caseload and hours

Strain: Feeling overwhelmed

Recovery: Sleep and support network

Important: This is a self-assessment and not a clinical diagnosis. If stress is severe or ongoing, speak with your GP or call Lifeline on 13 11 14.

Step 1 of 3 Risk Estimator

Step 1, workload inputs

Number of active participants you currently coordinate.

5 /10
Rarely Sometimes Often

Why burnout risk is high in support coordination

Support coordination often combines high caseload complexity, urgent participant needs, and heavy documentation requirements. This creates frequent context switching and sustained pressure, especially when boundaries are unclear. A regular self-check can help identify risk before it affects judgement, communication quality, and personal wellbeing.

What this assessment is measuring

The score reflects six practical indicators that commonly track burnout risk in this role: caseload size, weekly hours, overwhelm frequency, admin load, sleep quality, and support network strength. These are not diagnostic criteria, but they are useful signals when reviewed together.

How to use the result in supervision

Use the outcome as a planning prompt with your team leader or supervisor. Medium and high results can support conversations about caseload mix, escalation pathways, realistic response windows, and admin process changes. Focus on the pattern behind the score, not only the number.

First actions when your score is elevated

Start with small changes that reduce immediate load. Examples include setting after-hours boundaries, batching admin tasks, protecting break times, and booking short recovery periods. If stress remains high, involve clinical or employee support services early instead of waiting for crisis points.

Frequently Asked Questions

Is this burnout assessment a medical diagnosis?

No. This tool is a self-check for workload and wellbeing risk indicators. It does not diagnose a mental health condition. If your stress is severe or persistent, speak with your GP or call Lifeline on 13 11 14.

How is the burnout score calculated?

The score is based on caseload size, weekly hours, overwhelm level, admin workload, sleep quality, and support network. Each area contributes weighted points to a total score out of 100.

What score range is low, medium, or high risk?

This assessment classifies results as low risk from 0 to 30, medium risk from 31 to 60, and high risk from 61 to 100.

Can I use this result in supervision or team planning?

Yes. The score can help structure conversations about caseload mix, admin burden, boundaries, and wellbeing supports. It should be used as a planning prompt, not as a clinical assessment.

What should I do if I get a high risk score?

Start with immediate protective steps: reduce unnecessary after-hours work, review caseload pressure, schedule leave where possible, and seek professional support. If safety or mental health concerns are urgent, contact emergency services or Lifeline 13 11 14.

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