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Aged care providers in Townsville

Find aged care providers in Townsville

Browse approved aged care providers across Townsville, with 33 active in the area offering Home Care Packages, Support at Home, residential care and respite.

17 minutes median response · 64% within 1 hour · 91% within 24 hours

Find an aged care provider in Townsville

  • 28,764+ providers across Australia
  • Approved against the Aged Care Quality Standards
  • Median response 17 minutes
  • Free to connect, no obligation

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Best Aged Care providers near me

Showing 10 of 33 providers·How we rank

Deaf Connect - Townsville

Aitkenvale, QLD and 1 other

Specialises in Support Workers · Personal Care · Social Support

1

They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life.

How we verified this provider

Burdekin Community Association Inc.

Ayr, QLD

Specialises in Transport · Personal Care · Support Workers

2

Burdekin Community Association Inc. They are committed to delivering high-quality disability support services to empower individuals and enhance their quality of life.

How we verified this provider

Living Dreams Disability Services

West End, QLD

Specialises in Support Workers · Therapy · Physiotherapy

3

They offer a comprehensive range of NDIS services designed to empower individuals and enhance their quality of life.

How we verified this provider

NDIS coverage15 groups
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EC Care Support Services

Aitkenvale, QLD and 4 others

Specialises in Equipment hire

4

They are committed to delivering high-quality disability support services tailored to the unique needs of NDIS participants across the region.

How we verified this provider

Median response time2 hours

North And West Remote Health Ltd

Aitkenvale, QLD · Hyperlocal provider

Specialises in Gardening

5

They are dedicated to delivering comprehensive disability support services to NDIS participants throughout Aitkenvale, QLD.

How we verified this provider

Median response time20 hours

Ozcare Day Respite Centre - Townsville

Gulliver, QLD and 1 other

Specialises in Respite Care · Social Support

6

They offer a comprehensive range of NDIS services designed to enhance the quality of life and independence for NDIS participants.

How we verified this provider

Availability Open now · 7AM-6PM

Charters Towers Warringnu Aboriginal & T

Charters Towers City, QLD and 1 other

Specialises in Transport · Personal Care · Support Workers

7

They are committed to delivering high-quality disability support services tailored to the unique needs of NDIS participants in the local community.

How we verified this provider

We2care

Aitkenvale, QLD

Specialises in Support Workers · Personal Care · Transport

8

They offer comprehensive disability support services designed to empower NDIS participants.

How we verified this provider

Murroona Gardens

Bowen, QLD

Specialises in Support Workers · Personal Care

9

They offer dedicated NDIS services to empower individuals with disabilities to live fulfilling lives within their local community.

How we verified this provider

NDIS coverage1 group

Resolute Care Group

Mundingburra, QLD

Specialises in Support Workers · Personal Care · Transport

10

Resolute Care Group is a trusted, registered NDIS provider dedicated to supporting individuals with disabilities in Mundingburra, QLD, and the surrounding Townsville region. They are committed to empowering participants by delivering high-quality, person-centred NDIS services tailored to individual needs.

How we verified this provider

How we rank providers

Rankings in Townsville are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Townsville rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

33

providers in Townsville

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Aged care in Townsville at a Glance

Population

200,000

Approved Providers

33

State

Queensland

Suburbs Covered

58

Based on real enquiries from older people and families across Townsville.

About Townsville

Local context to help you plan aged care support across Townsville.

Population

200,000 residents across Townsville.

Multicultural communities

Many providers in Townsville can match you with workers who speak Aboriginal, Torres Strait Islander, Filipino, Mandarin, Pacific Islander.

Major transport hubs

Townsville Airport, Townsville Bus Terminal. Useful for attending appointments, day programs, and community activities.

Local services and access points

Townsville LAC, North Queensland LAC. For aged care assessments, start with My Aged Care on 1800 200 422.

Paying for Aged Care in Townsville

Several government programs fund aged care in Townsville. The right option depends on your age, eligibility, and the type of support you need.

Home Care Packages

For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$10,000/year) to high-level (Level 4, ~$61,000/year). Entry through My Aged Care (1800 200 422).

Support at Home

The unified in-home aged care program that replaces Home Care Packages and CHSP. Funding is set by an assessed classification level. Access through My Aged Care.

Residential Aged Care

For people who can no longer live safely at home. Costs include accommodation payments (RAD or DAP), a basic daily fee, and means-tested care fees. Many pensioners pay little or nothing out of pocket.

DVA & Private Pay

DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Townsville accept both.

How to Access Aged Care in Townsville

1

Contact My Aged Care

Call 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.

2

Get Assessed

An assessor will visit to understand your care needs. Learn about ACAT assessments.

3

Receive Your Referral

Based on your assessment, you will be approved for a Home Care Package level or Support at Home classification.

4

Choose Your Provider

Use Carevo to compare approved providers in Townsville that match your care needs.

How to Choose an Aged Care Provider in Townsville

With 33 approved providers serving Townsville, choosing the right one takes research. Approved providers have met the Aged Care Quality Standards, undergo audits, and are listed by the Department of Health and Aged Care.

Aged care workers must hold a current National Police Certificate. When engaging a provider, ask to see evidence that staff hold valid clearances.

Questions to ask providers:

  • Are you an approved aged care provider? Which programs do you deliver?
  • Can I meet my support worker before services start?
  • What happens if my regular worker is unavailable?
  • How do you handle complaints and feedback?
  • What are your fees, exit fees, and notice periods?
  • Do you provide services on weekends and public holidays?

Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.

Queensland Regulations & Compliance

In Queensland, aged care providers must be approved by the Department of Health and Aged Care and comply with the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Aged care workers must hold a current National Police Certificate, and many providers require a Yellow Card for workers supporting people with a disability.

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

My Aged Care

Phone: 1800 200 422

Website: myagedcare.gov.au

Frequently Asked Questions

What aged care services are available in Townsville?
Aged care services in Townsville include Home Care Packages (Levels 1-4), the Support at Home program, residential aged care, respite care, personal care, nursing care, allied health, and domestic assistance. Carevo connects you with approved providers across the area.
How do I apply for aged care in Townsville?
Start by contacting My Aged Care on 1800 200 422 or visiting myagedcare.gov.au. You will be referred for an assessment to determine the level of support you need. Carevo can help you find providers in Townsville once you have been assessed.
How much does aged care cost in Townsville?
Costs depend on the type of care. Home Care Packages are government-subsidised with a basic daily fee of up to 17.5% of the Age Pension. Residential aged care includes accommodation costs (RAD or DAP), basic daily fees, and means-tested care fees. Many services are available at reduced or no cost for pension recipients.
How do I choose an aged care provider in Townsville?
Approved aged care providers must meet the Aged Care Quality Standards and are audited by the Aged Care Quality and Safety Commission. Ask whether a provider is approved, how care is coordinated, what their fees and notice periods are, and how they handle complaints. Carevo lists approved providers so you can compare options.
Can I get both NDIS and aged care services in Townsville?
In some cases, yes. People aged 65+ with a disability may access both NDIS and aged care supports, though funding cannot cover the same service twice. If you are currently on the NDIS and approaching 65, speak with your planner about transition options. Carevo can connect you with providers who understand both systems.
What should I do if I'm unhappy with my aged care provider?
You can change your aged care provider, giving notice as set out in your service agreement. If you have a safety concern, contact the Aged Care Quality and Safety Commission on 1800 951 822. Carevo can help you find alternative providers in Townsville.

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Aged Care Services in Townsville

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