Find aged care providers in Townsville
Browse approved aged care providers across Townsville, with 33 active in the area offering Home Care Packages, Support at Home, residential care and respite.
Find an aged care provider in Townsville
- 28,764+ providers across Australia
- Approved against the Aged Care Quality Standards
- Median response 17 minutes
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Best Aged Care providers near me
Showing 10 of 33 providers·How we rank
Deaf Connect - Townsville
Aitkenvale, QLD and 1 otherAlso servesSouth Brisbane, QLD
Specialises in Support Workers · Personal Care · Social Support
They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker, Interpreter/Translator, Occupational Therapist
Burdekin Community Association Inc.
Ayr, QLD
Specialises in Transport · Personal Care · Support Workers
Burdekin Community Association Inc. They are committed to delivering high-quality disability support services to empower individuals and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Living Dreams Disability Services
West End, QLD
Specialises in Support Workers · Therapy · Physiotherapy
They offer a comprehensive range of NDIS services designed to empower individuals and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Physiotherapist, Occupational Therapist, Speech Pathologist
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EC Care Support Services
Aitkenvale, QLD and 4 othersAlso servesAlderley, QLD · Cairns City, QLD · Townsville City, QLD · Woody Point, QLD
Specialises in Equipment hire
They are committed to delivering high-quality disability support services tailored to the unique needs of NDIS participants across the region.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker, Registered Nurse, Social Worker
They are dedicated to delivering comprehensive disability support services to NDIS participants throughout Aitkenvale, QLD.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Ozcare Day Respite Centre - Townsville
Gulliver, QLD and 1 otherAlso servesKANGAROO POINT, QLD
Specialises in Respite Care · Social Support
They offer a comprehensive range of NDIS services designed to enhance the quality of life and independence for NDIS participants.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker
Charters Towers Warringnu Aboriginal & T
Charters Towers City, QLD and 1 otherAlso servesCHARTERS TOWERS, QLD
Specialises in Transport · Personal Care · Support Workers
They are committed to delivering high-quality disability support services tailored to the unique needs of NDIS participants in the local community.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker, Social Worker
They offer comprehensive disability support services designed to empower NDIS participants.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Social Worker
They offer dedicated NDIS services to empower individuals with disabilities to live fulfilling lives within their local community.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Resolute Care Group is a trusted, registered NDIS provider dedicated to supporting individuals with disabilities in Mundingburra, QLD, and the surrounding Townsville region. They are committed to empowering participants by delivering high-quality, person-centred NDIS services tailored to individual needs.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
How we rank providers
Rankings in Townsville are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Townsville rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
33
providers in Townsville
26,738
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAged care in Townsville at a Glance
Population
200,000
Approved Providers
33
State
Queensland
Suburbs Covered
58
Most-requested aged care services in Townsville
Based on real enquiries from older people and families across Townsville.
About Townsville
Local context to help you plan aged care support across Townsville.
Population
200,000 residents across Townsville.
Multicultural communities
Many providers in Townsville can match you with workers who speak Aboriginal, Torres Strait Islander, Filipino, Mandarin, Pacific Islander.
Major transport hubs
Townsville Airport, Townsville Bus Terminal. Useful for attending appointments, day programs, and community activities.
Local services and access points
Townsville LAC, North Queensland LAC. For aged care assessments, start with My Aged Care on 1800 200 422.
Paying for Aged Care in Townsville
Several government programs fund aged care in Townsville. The right option depends on your age, eligibility, and the type of support you need.
Home Care Packages
For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$10,000/year) to high-level (Level 4, ~$61,000/year). Entry through My Aged Care (1800 200 422).
Support at Home
The unified in-home aged care program that replaces Home Care Packages and CHSP. Funding is set by an assessed classification level. Access through My Aged Care.
Residential Aged Care
For people who can no longer live safely at home. Costs include accommodation payments (RAD or DAP), a basic daily fee, and means-tested care fees. Many pensioners pay little or nothing out of pocket.
DVA & Private Pay
DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Townsville accept both.
How to Access Aged Care in Townsville
Contact My Aged Care
Call 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.
Receive Your Referral
Based on your assessment, you will be approved for a Home Care Package level or Support at Home classification.
Choose Your Provider
Use Carevo to compare approved providers in Townsville that match your care needs.
How to Choose an Aged Care Provider in Townsville
With 33 approved providers serving Townsville, choosing the right one takes research. Approved providers have met the Aged Care Quality Standards, undergo audits, and are listed by the Department of Health and Aged Care.
Aged care workers must hold a current National Police Certificate. When engaging a provider, ask to see evidence that staff hold valid clearances.
Questions to ask providers:
- Are you an approved aged care provider? Which programs do you deliver?
- Can I meet my support worker before services start?
- What happens if my regular worker is unavailable?
- How do you handle complaints and feedback?
- What are your fees, exit fees, and notice periods?
- Do you provide services on weekends and public holidays?
Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.
Queensland Regulations & Compliance
In Queensland, aged care providers must be approved by the Department of Health and Aged Care and comply with the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Aged care workers must hold a current National Police Certificate, and many providers require a Yellow Card for workers supporting people with a disability.
Frequently Asked Questions
What aged care services are available in Townsville?
How do I apply for aged care in Townsville?
How much does aged care cost in Townsville?
How do I choose an aged care provider in Townsville?
Can I get both NDIS and aged care services in Townsville?
What should I do if I'm unhappy with my aged care provider?
Find Your Aged Care Provider in Townsville
Connect with approved providers across Townsville.
Find Aged Care in Your Suburb
Browse aged care providers by suburb across Townsville
- Aitkenvale
- Alligator Creek
- Ayr
- Belgian Gardens
- Bohle
- Bohle Plains
- Bowen
- Burdell
- Bushland Beach
- Cannonvale
- Charters Towers City
- Collinsville
- Condon
- Cosgrove
- Cranbrook
- Cungulla
- Currajong
- Deeragun
- Douglas
- Fredericksfield
- Garbutt
- Gulliver
- Heatley
- Hermit Park
- Hughenden
- Hyde Park
- Idalia
- Jensen
- Julago
- Kelso
- Kirwan
- Mount Isa
- Mount Isa City
- Mount Julian
- Mount Louisa
- Mount Low
- Mount St John
- Mundingburra
- Mysterton
- Nome
- North Ward
- Pimlico
- Proserpine
- Railway Estate
- Rasmussen
- Richmond Hill
- Rollingstone
- Rosslea
- Saunders Beach
- Shaw
- South Townsville
- The Gap
- Thuringowa Central
- Townsville
- Townsville City
- Vincent
- West End
- Wulguru
Aged Care Services in Townsville
All services are delivered by approved aged care providers
Browse aged care by condition in Townsville
Find providers who support common age-related health conditions across Townsville.






