Find aged care providers in Mackay & Rockhampton
Browse approved aged care providers across Mackay & Rockhampton, with 43 active in the area offering Home Care Packages, Support at Home, residential care and respite.
Find an aged care provider in Mackay & Rockhampton
- 28,764+ providers across Australia
- Approved against the Aged Care Quality Standards
- Median response 17 minutes
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Best Aged Care providers near me
Showing 10 of 43 providers·How we rank
Community Accommodation & Support Agency
Mackay, QLD · Hyperlocal provider
Specialises in Cleaning · Personal care · Equipment hire
They offer a range of essential NDIS services designed to empower participants and enhance their independence.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Cleaner
Pioneer Nursing Services
Mackay, QLD and 3 othersAlso servesBowen, QLD · Cannonvale, QLD · NORTH MACKAY, QLD · Hyperlocal provider
Specialises in Cleaning · Personal care
They offer a comprehensive suite of NDIS services designed to empower individuals with disabilities.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Noel Nursing & Community Services Pty Ltd
Kepnock, QLD and 1 otherAlso servesASHFIELD, QLD
Specialises in Support Workers · Personal Care · Social Support
Noel Nursing & Community Services Pty Ltd is a dedicated and approved aged care provider proudly serving the Ashfield, QLD community and its surrounding areas. They are committed to supporting individuals with Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) clients, and Department of Veterans' Affairs (DVA) recipients.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
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With a focus on enhancing independence, the professional team works closely with participants to tailor Pialba care services to their unique goals. Resident participants can rely on their experienced local support network. ## Tailored Allied Health & Personal Care Services The suite of services offered includes essential daily personal activities, therapeutic supports, and specialist behaviour support.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Physiotherapist, Occupational Therapist, Speech Pathologist
Right at Home Central QLD - Wide Bay
Pialba, QLD
Specialises in Personal Care · Cleaning · Social Support
Right at Home Central QLD - Wide Bay delivers personalised disability support for individuals living in Pialba. The team works closely with participants to offer tailored assistance that encourages daily independence and enhances well-being within the home.
How we verified this provider
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Cleaner, Social Worker, Welfare Worker
Rose Life Care delivers personalized disability support to individuals residing in Pialba, QLD. By focusing on individual goals and independence, this dedicated team assists participants in navigating their daily lives with confidence. Through a compassionate approach, they ensure that every resident in the local Pialba community receives the exact care and attention they require.\n\nThe range of Pialba care services provided includes essential daily support such as dignified personal care,…
How we verified this provider
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Cleaner, Social Worker, Welfare Worker
Suncare Community Services Fraser Coast
Pialba, QLD and 1 otherAlso servesMAROOCHYDORE, QLD
Specialises in Personal Care · Nursing · Therapy
They offer a comprehensive range of NDIS services designed to enhance participants' independence and quality of life.
How we verified this provider
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker
They offer comprehensive disability support services designed to empower individuals and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker
Mackay Community Visitors Assoc Inc
Paget, QLD and 1 otherAlso servesMACKAY, QLD
Specialises in Transport · Social Support
They are committed to empowering individuals with disabilities through personalised and accessible support.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Hinterland Community Care Inc. They are committed to delivering person-centred support that empowers participants to achieve their NDIS goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
How we rank providers
Rankings in Mackay & Rockhampton are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay & Rockhampton rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
43
providers in Mackay & Rockhampton
26,738
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAged care in Mackay & Rockhampton at a Glance
Population
230,000
Approved Providers
43
State
Queensland
Suburbs Covered
104
Most-requested aged care services in Mackay & Rockhampton
Based on real enquiries from older people and families across Mackay & Rockhampton.
About Mackay & Rockhampton
Local context to help you plan aged care support across Mackay & Rockhampton.
Population
230,000 residents across Mackay & Rockhampton.
Multicultural communities
Many providers in Mackay & Rockhampton can match you with workers who speak Aboriginal, Filipino, Mandarin, Pacific Islander, Maori.
Major transport hubs
Mackay Airport, Rockhampton Airport, Bundaberg Airport. Useful for attending appointments, day programs, and community activities.
Local services and access points
Central Queensland LAC, Wide Bay LAC. For aged care assessments, start with My Aged Care on 1800 200 422.
Paying for Aged Care in Mackay & Rockhampton
Several government programs fund aged care in Mackay & Rockhampton. The right option depends on your age, eligibility, and the type of support you need.
Home Care Packages
For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$10,000/year) to high-level (Level 4, ~$61,000/year). Entry through My Aged Care (1800 200 422).
Support at Home
The unified in-home aged care program that replaces Home Care Packages and CHSP. Funding is set by an assessed classification level. Access through My Aged Care.
Residential Aged Care
For people who can no longer live safely at home. Costs include accommodation payments (RAD or DAP), a basic daily fee, and means-tested care fees. Many pensioners pay little or nothing out of pocket.
DVA & Private Pay
DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Mackay & Rockhampton accept both.
How to Access Aged Care in Mackay & Rockhampton
Contact My Aged Care
Call 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.
Receive Your Referral
Based on your assessment, you will be approved for a Home Care Package level or Support at Home classification.
Choose Your Provider
Use Carevo to compare approved providers in Mackay & Rockhampton that match your care needs.
How to Choose an Aged Care Provider in Mackay & Rockhampton
With 43 approved providers serving Mackay & Rockhampton, choosing the right one takes research. Approved providers have met the Aged Care Quality Standards, undergo audits, and are listed by the Department of Health and Aged Care.
Aged care workers must hold a current National Police Certificate. When engaging a provider, ask to see evidence that staff hold valid clearances.
Questions to ask providers:
- Are you an approved aged care provider? Which programs do you deliver?
- Can I meet my support worker before services start?
- What happens if my regular worker is unavailable?
- How do you handle complaints and feedback?
- What are your fees, exit fees, and notice periods?
- Do you provide services on weekends and public holidays?
Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.
Queensland Regulations & Compliance
In Queensland, aged care providers must be approved by the Department of Health and Aged Care and comply with the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Aged care workers must hold a current National Police Certificate, and many providers require a Yellow Card for workers supporting people with a disability.
Frequently Asked Questions
What aged care services are available in Mackay & Rockhampton?
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Find Your Aged Care Provider in Mackay & Rockhampton
Connect with approved providers across Mackay & Rockhampton.
Find Aged Care in Your Suburb
Browse aged care providers by suburb across Mackay & Rockhampton
- Agnes Water
- Allenstown
- Andergrove
- Apple Tree Creek
- Avoca
- Bakers Creek
- Barcaldine
- Bargara
- Barmaryee
- Benaraby
- Berserker
- Biloela
- Bouldercombe
- Boyne Island
- Branyan
- Bucasia
- Bundaberg
- Bundaberg Central
- Bundaberg East
- Bundaberg North
- Bundaberg South
- Bundaberg West
- Burnett Heads
- Callemondah
- Calliope
- Clermont
- Clinton
- Cooee Bay
- Coorooman
- Craignish
- Dumbleton
- Dundowran
- Dysart
- East Bundaberg
- East Mackay
- Eimeo
- Elliott Heads
- Farleigh
- Farnborough
- Frenchville
- Gin Gin
- Gladstone
- Gladstone Central
- Glen Eden
- Glenella
- Gooburrum
- Gracemere
- Hervey Bay
- Innes Park
- Kalkie
- Kepnock
- Koongal
- Mackay
- Mackay Harbour
- Marian
- Maryborough
- Millbank
- Moolboolaman
- Mount Morgan
- Mount Ossa
- Mulambin
- Mungar
- New Auckland
- Nikenbah
- Norman Gardens
- North Mackay
- Paget
- Park Avenue
- Parkhurst
- Pialba
- Point Vernon
- Qunaba
- River Heads
- Rockhampton
- Rockhampton City
- Rockyview
- Rural View
- Sarina
- Scarness
- Sharon
- Slade Point
- South Gladstone
- South Mackay
- Svensson Heights
- Tannum Sands
- Thabeban
- The Range
- Tinana
- Tinana South
- Toogoom
- Urangan
- Urraween
- Walkerston
- Walkervale
- Wandal
- Welcome Creek
- West Gladstone
- West Mackay
- Winton
- Wondunna
- Woodgate
- Woorabinda
- Yeppoon
- Zilzie
Aged Care Services in Mackay & Rockhampton
All services are delivered by approved aged care providers
Browse aged care by condition in Mackay & Rockhampton
Find providers who support common age-related health conditions across Mackay & Rockhampton.