Find aged care providers in Mackay & Rockhampton, QLD
Browse approved aged care providers across Mackay & Rockhampton, with 87 active in the area offering Home Care Packages, Support at Home, residential care and respite.
Find an aged care provider in Mackay & Rockhampton
- 32,000+ providers across Australia
- Approved against the Aged Care Quality Standards
- Median response 9 minutes
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Showing 10 of 87 providers·How we chose these
- Specialises in Cleaning, Personal care
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
- Specialises in Nursing, Personal care
Right at Home Mackay is an NDIS registered and aged care approved provider in Mackay & Rockhampton, Queensland. Families most often connect with them for nursing and personal care. Most enquiries to them come from families and carers. They focus closely on their local area.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
- Specialises in Personal Care, Therapy, Allied Health
My Disability Care works across 3 NDIS support categories in Mackay & Rockhampton, Queensland.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Physiotherapist, Occupational Therapist, Speech Pathologist
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Dundowran, QLD and 7 othersAlso servesEli Waters, QLD · Maryborough, QLD · Pialba, QLD · Point Vernon, QLD · Scarness, QLD · Urangan, QLD · Urraween, QLD
- Specialises in Cleaning, Nursing, Personal Care
Based in Mackay & Rockhampton, Queensland, Your Nursing Care is an NDIS registered and aged care approved provider, with a cleaner on its team.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
- Specialises in Meal Services, Support Coordination
PresCare Yaralla Place is an NDIS registered and aged care approved provider serving Mackay & Rockhampton, Queensland. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Specialises in Support Workers, Personal Care, Social Support
Based in Mackay & Rockhampton, Queensland, OneLeap Counselling & Wellbeing is an NDIS registered and aged care approved provider, with a team that includes social worker and welfare worker.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Social Worker, Welfare Worker, Counsellor
- Fast responder, usually replies within an hour
- Specialises in Personal Care, Cleaning, Social Support
We Care 2 is an NDIS registered and aged care approved provider serving Mackay & Rockhampton, Queensland. Most enquiries to them come from families and carers. They typically respond to enquiries quickly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner, Social Worker, Welfare Worker
- Specialises in Allied Health, Cleaning, Dietetics
Based in Mackay & Rockhampton, Queensland, Indigenous Wellbeing Centre is an NDIS registered and aged care approved provider. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, daily living skills and household tasks. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Specialises in Cleaning, Personal Care, Support Workers
We Wash Houses Mackay is an NDIS registered and aged care approved provider serving Mackay & Rockhampton, Queensland, with a cleaner on its team.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
Dysart, QLD and 7 othersAlso servesClermont, QLD · Coppabella, QLD · Mackenzie River, QLD · Middlemount, QLD · Moranbah, QLD · Nebo, QLD · Tieri, QLD
- Specialises in Cleaning, Equipment, Home Maintenance
Hinterland Community Care is an NDIS registered and aged care approved provider in Mackay & Rockhampton, Queensland. Registered across 9 NDIS support categories, including daily living skills, household tasks and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
How we rank providers
Rankings in Mackay & Rockhampton are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay & Rockhampton rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
87
providers in Mackay & Rockhampton
32,111
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAged care in Mackay & Rockhampton at a Glance
Population
230,000
Approved Providers
87
State
Queensland
Suburbs Covered
104
Most-requested aged care services in Mackay & Rockhampton
Based on real enquiries from older people and families across Mackay & Rockhampton.
About Mackay & Rockhampton
Local context to help you plan aged care support across Mackay & Rockhampton.
Population
230,000 residents across Mackay & Rockhampton.
Multicultural communities
Many providers in Mackay & Rockhampton can match you with workers who speak Aboriginal, Filipino, Mandarin, Pacific Islander, Maori.
Major transport hubs
Mackay Airport, Rockhampton Airport, Bundaberg Airport. Useful for attending appointments, day programs, and community activities.
Local services and access points
Central Queensland LAC, Wide Bay LAC. For aged care assessments, start with My Aged Care on 1800 200 422.
Paying for Aged Care in Mackay & Rockhampton
Several government programs fund aged care in Mackay & Rockhampton. The right option depends on your age, eligibility, and the type of support you need.
Home Care Packages
For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$10,000/year) to high-level (Level 4, ~$61,000/year). Entry through My Aged Care (1800 200 422).
Support at Home
The unified in-home aged care program that replaces Home Care Packages and CHSP. Funding is set by an assessed classification level. Access through My Aged Care.
Residential Aged Care
For people who can no longer live safely at home. Costs include accommodation payments (RAD or DAP), a basic daily fee, and means-tested care fees. Many pensioners pay little or nothing out of pocket.
DVA & Private Pay
DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Mackay & Rockhampton accept both.
How to Access Aged Care in Mackay & Rockhampton
Contact My Aged Care
Call 1800 200 422 or visit myagedcare.gov.au to register and request an assessment.
Receive Your Referral
Based on your assessment, you will be approved for a Home Care Package level or Support at Home classification.
Choose Your Provider
Use Carevo to compare approved providers in Mackay & Rockhampton that match your care needs.
How to Choose an Aged Care Provider in Mackay & Rockhampton
With 87 approved providers serving Mackay & Rockhampton, choosing the right one takes research. Approved providers have met the Aged Care Quality Standards, undergo audits, and are listed by the Department of Health and Aged Care.
Aged care workers must hold a current National Police Certificate. When engaging a provider, ask to see evidence that staff hold valid clearances.
Questions to ask providers:
- Are you an approved aged care provider? Which programs do you deliver?
- Can I meet my support worker before services start?
- What happens if my regular worker is unavailable?
- How do you handle complaints and feedback?
- What are your fees, exit fees, and notice periods?
- Do you provide services on weekends and public holidays?
Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.
Queensland Regulations & Compliance
In Queensland, aged care providers must be approved by the Department of Health and Aged Care and comply with the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Aged care workers must hold a current National Police Certificate, and many providers require a Yellow Card for workers supporting people with a disability.
Frequently Asked Questions
What aged care services are available in Mackay & Rockhampton?
Aged care services in Mackay & Rockhampton include Home Care Packages (Levels 1-4), the Support at Home program, residential aged care, respite care, personal care, nursing care, allied health, and domestic assistance. Carevo connects you with approved providers across the area.
How do I apply for aged care in Mackay & Rockhampton?
Start by contacting My Aged Care on 1800 200 422 or visiting myagedcare.gov.au. You will be referred for an assessment to determine the level of support you need. Carevo can help you find providers in Mackay & Rockhampton once you have been assessed.
How much does aged care cost in Mackay & Rockhampton?
Costs depend on the type of care. Home Care Packages are government-subsidised with a basic daily fee of up to 17.5% of the Age Pension. Residential aged care includes accommodation costs (RAD or DAP), basic daily fees, and means-tested care fees. Many services are available at reduced or no cost for pension recipients.
How do I choose an aged care provider in Mackay & Rockhampton?
Approved aged care providers must meet the Aged Care Quality Standards and are audited by the Aged Care Quality and Safety Commission. Ask whether a provider is approved, how care is coordinated, what their fees and notice periods are, and how they handle complaints. Carevo lists approved providers so you can compare options.
Can I get both NDIS and aged care services in Mackay & Rockhampton?
In some cases, yes. People aged 65+ with a disability may access both NDIS and aged care supports, though funding cannot cover the same service twice. If you are currently on the NDIS and approaching 65, speak with your planner about transition options. Carevo can connect you with providers who understand both systems.
What should I do if I'm unhappy with my aged care provider?
You can change your aged care provider, giving notice as set out in your service agreement. If you have a safety concern, contact the Aged Care Quality and Safety Commission on 1800 951 822. Carevo can help you find alternative providers in Mackay & Rockhampton.
Find Your Aged Care Provider in Mackay & Rockhampton
Connect with approved providers across Mackay & Rockhampton.
Find Aged Care in Your Suburb
Browse aged care providers by suburb across Mackay & Rockhampton
- Agnes Water
- Allenstown
- Andergrove
- Apple Tree Creek
- Avoca
- Bakers Creek
- Barcaldine
- Bargara
- Barmaryee
- Benaraby
- Berserker
- Biloela
- Bouldercombe
- Boyne Island
- Branyan
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- Bundaberg
- Bundaberg Central
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- Cooee Bay
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- Craignish
- Dumbleton
- Dundowran
- Dysart
- East Bundaberg
- East Mackay
- Eimeo
- Elliott Heads
- Farleigh
- Farnborough
- Frenchville
- Gin Gin
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- Gladstone Central
- Glen Eden
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- Kalkie
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- Koongal
- Mackay
- Mackay Harbour
- Marian
- Maryborough
- Millbank
- Moolboolaman
- Mount Morgan
- Mount Ossa
- Mulambin
- Mungar
- New Auckland
- Nikenbah
- Norman Gardens
- North Mackay
- Paget
- Park Avenue
- Parkhurst
- Pialba
- Point Vernon
- Qunaba
- River Heads
- Rockhampton
- Rockhampton City
- Rockyview
- Rural View
- Sarina
- Scarness
- Sharon
- Slade Point
- South Gladstone
- South Mackay
- Svensson Heights
- Tannum Sands
- Thabeban
- The Range
- Tinana
- Tinana South
- Toogoom
- Urangan
- Urraween
- Walkerston
- Walkervale
- Wandal
- Welcome Creek
- West Gladstone
- West Mackay
- Winton
- Wondunna
- Woodgate
- Woorabinda
- Yeppoon
- Zilzie
Aged Care Services in Mackay & Rockhampton
All services are delivered by approved aged care providers
Browse aged care by condition in Mackay & Rockhampton
Find providers who support common age-related health conditions across Mackay & Rockhampton.