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Refer participants to Community and Social Participation providers in Townsville City, QLD
For Support Coordinators

Refer participants to community and social participation in Townsville City, QLD

Community and Social Participation covers support for NDIS participants to engage in social, community, and civic activities.

7 providers compared · Category 4: Assistance with Social, Economic and Community Participation · Updated 5 June 2026

Refer to community and social participation

  • 7 registered providers in Townsville City
  • Category 4: Assistance with Social, Economic and Community Participation
  • Free, no obligation

Takes about 30 seconds.

Best Community And Social Participation providers near me

Showing 7 of 7 providers·How we rank

Maweja Super Care Pty Ltd

Townsville City, QLD and 38 others · National provider

Specialises in Personal care · Domestic assistance · Transport

1

How we verified this provider

Median response time3 hours
NDIS coverage13 groups
Trusted provider

Ozzi Care Services

Townsville City, QLD and 24 others · National provider

Specialises in Personal care · Meal preparation · Transport

2

Ozzicareservices Pty Ltd is a dedicated NDIS provider committed to empowering individuals with disabilities in Townsville City. As a registered NDIS provider, the company offers a comprehensive suite of services designed to enhance independence, promote community participation, and improve overall quality of life for participants within Townsville City and its surrounding areas.

How we verified this provider

Median response time10 hours
NDIS coverage15 groups
Trusted provider

Connect Coordination QLD

Townsville City, QLD and 6 others · National provider

Specialises in Personal care · Supported independent living · Social support

3

Connect Coordination QLD is a leading NDIS provider dedicated to delivering comprehensive disability support services to individuals in Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a range of essential services designed to empower participants and enhance their quality of life.

How we verified this provider

Median response time3 hours
NDIS coverage10 groups
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Amplify Care

Townsville City, QLD and 4 others · National provider

Specialises in Support coordination · Respite care · Personal care

4

Understanding the diverse needs of NDIS participants, Amplify Care is committed to fostering independence, promoting community engagement, and enhancing the quality of life for individuals in Townsville City.

How we verified this provider

Median response time17 hours
NDIS coverage13 groups

Quality Living and Support Services

Townsville City, QLD and 16 others · National provider

Specialises in Personal care · Community access · SIL

5

Quality Living and Support Services is a dedicated NDIS provider committed to enhancing the lives of individuals in Townsville City, QLD. With a focus on person-centered care, the provider offers a comprehensive range of supports designed to empower participants and promote independence within the local community. Understanding the unique needs of residents in Townsville City, their team delivers compassionate and professional disability support.

How we verified this provider

Median response time49 minutes
NDIS coverage8 groups

ProCare

Townsville City, QLD and 3 others · State-wide provider

Specialises in Podiatry

6

How we verified this provider

Median response time2 hours
NDIS coverage13 groups

Tardiss Support Services

Townsville City, QLD and 2 others

Specialises in Support Workers · Personal Care · Transport

7

Tardiss Inc. They are dedicated to offering comprehensive disability support tailored to the unique needs of NDIS participants.

How we verified this provider

NDIS coverage10 groups

About Townsville City, QLD

Population

2,910

Median household income

$49,088 p.a.

Local government area

Townsville (City)

Providers listed

7

Townsville City sits within the Townsville (City) local government area in QLD. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 7 community and social participation providers in Townsville City by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Community and Social Participation in Townsville City

Community and Social Participation covers support for NDIS participants to engage in social, community, and civic activities. This includes one-on-one community access, social skill building, group outings, and support to attend appointments and activities. Providers must hold the Participation in Community, Social and Civic Activities registration group.

Of the 7 community and social participation providers in Townsville City, 7 are NDIS registered and 7 have verified their listing on Carevo. Providers in this area cover 11 different service categories, indicating a diverse range of specialisations.

With 7 providers in Townsville City, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Community and Social Participation in the Townsville Region

North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.

The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.

Nearest Hospital

Townsville University Hospital

Local Council

Townsville City Council

Public Transport

TransLink buses, Limited services, car-dependent city

Community and Social Participation Pricing in Townsville City

The following NDIS price limits apply to community and social participation in Townsville City under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
04_104_0125_6_1 Access Community Social and Rec Activ - Standard - Weekday Daytime $70.23 per hour
04_105_0125_6_1 Access Community Social and Rec Activ - Standard - Saturday $98.83 per hour
04_106_0125_6_1 Access Community Social and Rec Activ - Standard - Sunday $127.43 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Community and Social Participation Covers

The Community and Social Participation registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

One-on-One Community Access

Individual support to attend community activities, appointments, social events, shopping, and recreational activities. The worker accompanies the participant and provides the level of support needed to participate.

Social Skill Building

Structured support to develop social skills, build relationships, and increase confidence in social settings. Often combined with community access activities.

Community Group Activities

Supported participation in existing community groups, clubs, and programs. The worker helps the participant engage rather than running a separate disability-specific program.

Appointment Support

Assistance attending medical appointments, government services, and other community appointments. Includes support during the appointment and transport where funded.

Common Referral Scenarios

Real-world situations where you would refer a participant for community and social participation in Townsville City.

1.

A participant's goal is to join a local sports club but needs initial support to attend sessions, learn the routines, and build relationships with other members. Refer to a provider who focuses on community inclusion rather than segregated activities.

2.

A participant with psychosocial disability is socially isolated and needs regular community outings to build confidence. Start with 1:1 support and work toward reducing support hours as the participant becomes more independent.

3.

A participant wants to volunteer at a local organisation. Refer to a community participation provider who can support the initial setup, training period, and gradual withdrawal of support.

What to Expect After Referral

Good community participation providers start by understanding the participant's interests, goals, and current social networks. They then identify appropriate community activities and develop a plan for building independence over time. Expect the provider to document progress toward participation goals, not just log hours of support delivered.

Red Flags to Watch For

Warning signs that a community and social participation provider may not be delivering quality services.

Provider running only segregated, disability-specific group activities rather than supporting community inclusion

No plan for reducing support over time as the participant builds skills

Activities chosen based on provider convenience rather than participant interests

No goal tracking or progress documentation

Provider billing community access hours when the participant is actually attending a group centre program

Community Participation connects with Transport (getting to and from activities), Daily Personal Activities (personal care support during outings), and Employment (community participation can be a stepping stone toward employment). Consider whether the participant's community access goals could be better achieved through Innovative Community Participation if traditional approaches are not working.

How to Refer a Participant for Community and Social Participation

Step 1

Check plan funding in Category 4

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Community and Social Participation

Match the participant's interests and goals with the provider's program offerings. Ask about group sizes, staff-to-participant ratios, and whether the provider can accommodate specific needs (mobility, communication, behavioural). For participants building independence, look for providers that offer a graduated support model with decreasing hours over time.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for community and social participation. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Townsville City and surrounding areas. Some providers listed here cover the broader Townsville region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

Queensland NDIS Regulations and Compliance

All community and social participation providers in Townsville City must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Queensland.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

What NDIS funding covers community participation in Townsville City?
Community participation is funded under Core Supports (Assistance with Social and Community Participation). The weekday daytime rate is $67.56 per hour. This covers one-on-one or group support for social outings, community events, sporting activities, and other participation goals.
What should I check before referring for community participation?
Confirm the participant has funding in their Core Supports budget for social and community participation. Check the provider's programs match the participant's interests and goals. Ask about transport arrangements, cancellation policies, and how they report on goal progress.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Townsville City?
Expand your search to nearby suburbs. Many providers in the Townsville region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of community and social participation providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Community and Social Participation in Nearby Townsville Locations

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