Skip to main content
Refer participants to Support Coordination providers in Boronia, VIC
For Support Coordinators

Refer participants to support coordination in Boronia, VIC

Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports.

8 providers compared · Category 7: Support Coordination · Updated 4 June 2026

Refer to support coordination

  • 8 registered providers in Boronia
  • Category 7: Support Coordination
  • Free, no obligation

Takes about 30 seconds.

Best Support Coordination providers near me

Showing 8 of 8 providers·How we rank

Trusted provider

CarePro

Boronia, VIC and 76 others · National provider

Specialises in Personal care · Domestic assistance · SIL

1

CarePro is dedicated to delivering exceptional NDIS disability support services directly to the Boronia community. Understanding the unique needs of participants in this vibrant suburb, CarePro offers a comprehensive range of supports designed to foster independence and enhance quality of life. As a trusted name in disability care, CarePro strives to empower individuals in Boronia to achieve their goals with dignity and respect.

Median response time3 hours

Safe Heaven Care

Boronia, VIC and 24 others · National provider

Specialises in Personal care · Domestic assistance · Support coordination

2

Safe Heaven Care is a leading registered NDIS provider committed to delivering exceptional disability support services in Boronia, VIC. Understanding the unique needs of the Boronia community, the provider offers a wide range of supports designed to enhance independence, promote community participation, and improve overall quality of life for NDIS participants.

How we verified this provider

Median response time3 hours
NDIS coverage15 groups

HopeHaven Abilities

Boronia, VIC and 34 others · State-wide provider

Specialises in Domestic assistance · Allied health

3

Understanding the unique needs of individuals with disabilities, the team at HopeHaven Abilities offers a wide spectrum of support designed to foster independence, enhance quality of life, and promote community participation right here in Boronia.

Median response time3 hours
NDIS coverage12 groups
Get matched directly

Not finding the right match?

Leave your details and we'll connect you with support coordination providers in Boronia — no wait list.

No login. No spam. We text or email when a match is ready.

Your Centred Care

Boronia, VIC and 91 others · Regional provider

Specialises in Nursing · Personal care · Community access

4

Your Centred Care delivers high-quality, registered NDIS disability support to participants living in Boronia and the surrounding local communities. By focusing on individual goals, the dedicated team provides personalised assistance that empowers participants to live independently and actively engage in their community. With a comprehensive suite of registered services, residents in the area can access reliable Boronia care services designed to meet their unique daily needs.

How we verified this provider

Median response time5 hours
NDIS coverage12 groups

Delightful Care Solutions

Boronia, VIC and 62 others · Regional provider

Specialises in Therapy · Allied health · Domestic assistance

5

Delightful Care Solutions delivers exceptional NDIS disability support services designed to promote independence and well-being for participants residing in Boronia, VIC. By offering tailored assistance, this registered NDIS provider ensures that individuals can access the precise care they need in the comfort of their own homes and local community.\n\nThe dedicated support team provides an array of Boronia care services, ranging from daily personal care and household tasks to essential…

How we verified this provider

Median response time7 hours
NDIS coverage10 groups

Butter Fish Services

Boronia, VIC and 111 others · National provider

Specialises in Therapy

6

Butter Fish Services Pty Ltd is a leading registered NDIS provider dedicated to delivering comprehensive disability support solutions right here in Boronia, VIC. Understanding the unique needs of the Boronia community, the provider offers a range of specialised services designed to empower participants and enhance their quality of life. With a commitment to personalised care, Butter Fish Services Pty Ltd ensures that individuals in Boronia receive the dedicated support they deserve.

How we verified this provider

Median response time1 hour
NDIS coverage10 groups

Young & Old Angels

Boronia, VIC and 6 others · Regional provider

Specialises in Personal care · Transport · Household tasks

7

Young & Old Angels is a dedicated NDIS provider committed to delivering exceptional disability support services to the Boronia community. Understanding the unique needs of individuals with disabilities in Boronia, VIC, the provider offers a comprehensive suite of supports designed to foster independence and enhance quality of life. As a registered NDIS provider, Young & Old Angels ensures all services align with the NDIS framework, providing reliable and person-centred care.

How we verified this provider

Median response time2 minutes
NDIS coverage13 groups

Adel Care Services

Boronia, VIC and 8 others · State-wide provider

Specialises in Gardening · Therapy · Allied health

8

As a trusted local provider, they focus on delivering person-centred support designed to enhance independence and community participation for NDIS participants in Boronia.

Median response time14 hours

About Boronia, VIC

Population

22,195

Median household income

$34,216 p.a.

Local government area

Knox (City)

Providers listed

8

Boronia sits within the Knox (City) local government area in VIC. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 8 support coordination providers in Boronia by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Support Coordination in Boronia

Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports. Level 1 (Support Connection) provides basic linkage. Level 2 (Coordination of Supports) is the standard level for most participants. Level 3 (Specialist Support Coordination) is for complex cases involving multiple services, high risk, or crisis situations.

Of the 8 support coordination providers in Boronia, 6 are NDIS registered and 8 have verified their listing on Carevo. Providers in this area cover 21 different service categories, indicating a diverse range of specialisations.

With 8 providers in Boronia, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Support Coordination Pricing in Boronia

The following NDIS price limits apply to support coordination in Boronia under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
07_001_0106_8_3 Support Coordination Level 1: Support Connection $80.06 per hour
07_002_0106_8_3 Support Coordination Level 2: Coordination of Supports $100.14 per hour
07_004_0132_8_3 Support Coordination Level 3: Specialist Support Coordination $190.54 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Support Coordination Covers

The Support Coordination registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Level 1: Support Connection

Basic linkage to services and supports. Helps participants understand their plan and connect with providers. Lowest level, suitable for participants with straightforward needs and good informal supports.

Level 2: Coordination of Supports

Standard support coordination. Plan implementation, provider research, service agreement management, progress reporting, and plan review preparation. The most common level, suitable for most participants.

Level 3: Specialist Support Coordination

For participants with complex, high-risk needs. Involves multiple interacting services, crisis management, justice system involvement, homelessness risk, or hospital discharge coordination. Higher rate reflects the specialist skills required.

Common Referral Scenarios

Real-world situations where you would refer a participant for support coordination in Boronia.

1.

A participant's current Level 2 coordinator is leaving and they need a replacement. When referring, provide a handover document covering active providers, pending referrals, and plan review dates.

2.

A participant with complex psychosocial needs and justice system involvement needs Level 3 specialist coordination. Refer to a coordinator with specific experience in the intersection of disability and criminal justice.

3.

A participant is unhappy with their coordinator and wants to switch. Help them understand their right to change, then refer to an alternative coordinator. Ensure a proper handover period where both coordinators overlap for continuity.

What to Expect After Referral

When a participant transitions to a new coordinator, expect a 2-4 week handover period. The outgoing coordinator should provide a written handover document, and the incoming coordinator should contact all active providers to introduce themselves. Good coordinators are responsive (reply within 1 business day), proactive about plan utilisation, and transparent about their caseload capacity.

Red Flags to Watch For

Warning signs that a support coordination provider may not be delivering quality services.

Coordinator unresponsive for days at a time

No progress reports or plan review documentation

Coordinator making decisions without consulting the participant

Caseload so large that participants receive minimal attention

No handover documentation when the participant changes coordinators

Coordinator recommending providers they have a financial relationship with without disclosure

Support Coordination interacts with every other support category because the coordinator's role is to connect and manage all services. When referring to a specialist Level 3 coordinator, ensure they have experience with the specific complexity involved (psychosocial, justice, housing crisis) rather than just general coordination experience at a higher rate.

How to Refer a Participant for Support Coordination

Step 1

Check plan funding in Category 7

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Support Coordination

This page is useful when a participant needs to change support coordinators, when you need to refer a complex participant to a Level 3 specialist coordinator, or when helping a participant who does not yet have support coordination in their plan understand what is available. For SC-to-SC referrals, check the receiving coordinator's current caseload capacity before referring.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for support coordination. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Boronia and surrounding areas. Some providers listed here cover the broader Eastern Melbourne region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

Victoria NDIS Regulations and Compliance

All support coordination providers in Boronia must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Victoria.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

What is the difference between Level 2 and Level 3 support coordination?
Level 2 is standard coordination for participants who need help implementing their plan and connecting with providers. Level 3 is specialist coordination for participants with complex, high-risk situations involving multiple interacting services, justice system involvement, homelessness risk, or hospital discharge coordination. Level 3 rates are $190.54/hour vs $100.14/hour for Level 2.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Boronia?
Expand your search to nearby suburbs. Many providers in the Eastern Melbourne region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of support coordination providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Support Coordination in Nearby Eastern Melbourne Locations

Related Services in Boronia

Call free