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Refer participants to Therapeutic Supports providers in Castle Hill, NSW
For Support Coordinators

Refer participants to therapeutic supports in Castle Hill, NSW

Therapeutic Supports covers occupational therapy, physiotherapy, speech pathology, psychology, counselling, exercise physiology, and other allied health services funded under NDIS plans.

16 providers compared · Category 15: Improved Daily Living Skills · Updated 4 June 2026

Refer to therapeutic supports

  • 16 registered providers in Castle Hill
  • Category 15: Improved Daily Living Skills
  • Free, no obligation

Takes about 30 seconds.

Best Therapeutic Supports providers near me

Showing 10 of 16 providers·How we rank

Trusted provider

Flexile Physiotherapy

Castle Hill, NSW and 116 others · National provider

Specialises in Therapy · Allied health · Equipment hire

1

Flexile Physiotherapy is a dedicated NDIS provider offering comprehensive support services in Castle Hill, NSW. Understanding the unique needs of individuals with disabilities within the vibrant Castle Hill community, the provider delivers tailored therapy and allied health solutions designed to enhance independence and improve quality of life.

How we verified this provider

Median response time15 hours
NDIS coverage1 group
Trusted provider

Crescent Care (Aus)

Castle Hill, NSW and 18 others · State-wide provider

Specialises in Personal care · Domestic assistance · Transport

2

Crescent Care (Aus) is dedicated to providing exceptional NDIS services to individuals living in Castle Hill and its surrounding communities. As a registered NDIS provider, they understand the unique needs of participants and are committed to delivering person-centred disability support that fosters independence and enhances quality of life. Their presence in Castle Hill ensures local access to a comprehensive range of supports designed to meet diverse requirements.

How we verified this provider

Median response time52 minutes
NDIS coverage13 groups

Access Quality Care Pty Ltd

Castle Hill, NSW and 35 others · Regional provider

Specialises in Companionship

3

Access Quality Care Pty Ltd is a leading registered NDIS provider dedicated to offering exceptional disability support services directly within the Castle Hill community. Recognising the unique needs of individuals in NSW, the provider tailors a range of supports to foster independence, well-being, and community participation for all participants.

How we verified this provider

Median response time8 hours
NDIS coverage10 groups
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CASS Care

Castle Hill, NSW and 36 others · State-wide provider

Specialises in Equipment hire

4

They offer a comprehensive range of NDIS services designed to enhance independence and quality of life.

How we verified this provider

Median response time17 minutes
NDIS coverage17 groups

JQR Physiotherapy

Castle Hill, NSW and 3 others · Regional provider

Specialises in Therapy

5

They are committed to empowering individuals with disabilities to achieve their health and mobility goals through tailored physiotherapy services.

How we verified this provider

Median response time2 minutes
NDIS coverage1 group

Stronger Together Foundation

Castle Hill, NSW

Specialises in Therapy · Allied Health · Occupational Therapy

6

How we verified this provider

NDIS coverage2 groups

The Movement Clinic Sydney - Castle Hill

Castle Hill, NSW

Specialises in Therapy · Allied Health · Physiotherapy

7

They are dedicated to offering high-quality support and therapies to NDIS participants.

How we verified this provider

NDIS coverage2 groups
Availability Open now · 8AM-8PM

Vita Physio Pty Ltd

Castle Hill, NSW and 1 other

Specialises in Therapy · Allied Health

8

They are committed to empowering NDIS participants to achieve their goals through personalised and effective disability support.

How we verified this provider

NDIS coverage1 group

Norwest Central Physiotherapy & Sports Clinic

Castle Hill, NSW and 22 others

Specialises in Therapy · Personal Care · Physiotherapy

9

Norwest Central Physiotherapy & Sports Clinic is dedicated to providing exceptional NDIS services to the Castle Hill community. Understanding the unique needs of individuals with disabilities, the clinic offers a range of therapeutic supports designed to enhance independence and improve quality of life. As a trusted NDIS provider in Castle Hill, they are committed to delivering personalised care plans that align with participant goals and aspirations.

Adawn Disability Services Pty Ltd

Castle Hill, NSW

Specialises in Support Workers · Personal Care · Transport

10

They offer a comprehensive range of NDIS services tailored to meet diverse needs and promote independence.

How we verified this provider

NDIS coverage15 groups

About Castle Hill, NSW

Population

39,594

Median household income

$40,924 p.a.

Local government area

The Hills Shire (Area)

Providers listed

16

Castle Hill sits within the The Hills Shire (Area) local government area in NSW. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 16 therapeutic supports providers in Castle Hill by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Therapeutic Supports in Castle Hill

Therapeutic Supports covers occupational therapy, physiotherapy, speech pathology, psychology, counselling, exercise physiology, and other allied health services funded under NDIS plans. Providers must be registered under the Therapeutic Supports registration group to deliver these services to agency-managed participants.

Of the 16 therapeutic supports providers in Castle Hill, 9 are NDIS registered and 9 have verified their listing on Carevo. Providers in this area cover 18 different service categories, indicating a diverse range of specialisations.

With 16 providers in Castle Hill, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Therapeutic Supports in the Hills District Region

From Castle Hill to Kellyville, our Hills District team serves this rapidly growing family-oriented area with reliable, consistent care.

Affluent family-oriented suburb. Growing elderly population. Strong community facilities.

Hilly terrain in residential areas. Castle Towers is fully accessible. Metro stations are accessible.

Nearest Hospital

Norwest Private Hospital

Local Council

The Hills Shire Council

Public Transport

Sydney Metro Northwest, Multiple bus routes, Good connectivity to Parramatta and CBD

Therapeutic Supports Pricing in Castle Hill

The following NDIS price limits apply to therapeutic supports in Castle Hill under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
15_055_0128_1_3 Assessment Recommendation Therapy or Training - Physiotherapist $183.99 per hour
15_617_0128_1_3 Assessment Recommendation Therapy or Training - Occupational Therapist $193.99 per hour
15_054_0128_1_3 Assessment Recommendation Therapy or Training - Psychologist $232.99 per hour
15_622_0128_1_3 Assessment Recommendation Therapy or Training - Speech Pathologist $193.99 per hour
15_043_0128_1_3 Assessment Recommendation Therapy or Training - Counsellor $156.16 per hour
15_200_0128_1_3 Assessment Recommendation Therapy or Training - Exercise Physiologist $166.99 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Therapeutic Supports Covers

The Therapeutic Supports registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Occupational Therapy

Functional assessments, home modification recommendations, assistive technology prescription, daily living skill building, sensory processing interventions. OTs are often the first referral for new participants because their assessments inform other service needs.

Physiotherapy

Mobility and strength programs, pain management, respiratory physiotherapy, hydrotherapy, post-surgical rehabilitation, falls prevention. Critical for participants with physical disabilities, neurological conditions, or age-related decline.

Psychology

Cognitive behavioural therapy, trauma-informed care, anxiety and depression management, diagnostic assessments (ASD, ADHD), capacity building for emotional regulation. Funded at a higher rate ($232.99/hr) than other therapies.

Speech Pathology

Communication assessments, AAC device setup and training, swallowing assessments, social communication programs, literacy support. Essential for participants with communication disorders, ASD, or acquired brain injury.

Counselling

Mental health support, grief counselling, relationship skills, behavioural support for mild to moderate presentations. Lower rate than psychology ($156.16/hr) but can be appropriate for participants who do not need a psychologist.

Exercise Physiology

Structured exercise programs, chronic disease management through exercise, gym-based rehabilitation, group fitness adapted for disability. Good for participants whose goals include physical health and community participation.

Common Referral Scenarios

Real-world situations where you would refer a participant for therapeutic supports in Castle Hill.

1.

A new participant with ASD needs a functional capacity assessment to inform their plan review. Refer to an OT with ASD experience who can document current functioning and recommend supports.

2.

A participant with an intellectual disability is experiencing increased anxiety that is affecting their daily living skills. Refer to a psychologist who works with intellectual disability, not a general practice psychologist.

3.

A participant recovering from a spinal cord injury needs intensive physiotherapy to maximise mobility gains during the critical first 12 months. Refer to a neuro-physiotherapy specialist.

4.

A child participant needs speech pathology for an AAC device trial. Refer to a speech pathologist with AAC specialisation who can conduct the trial and write the AT justification report.

5.

A participant's behaviour support plan recommends regular counselling to build emotional regulation skills. Refer to a counsellor experienced with the participant's disability type, not a generic mental health counsellor.

What to Expect After Referral

After referral, most therapists conduct an initial assessment (1-2 sessions) before beginning regular therapy. Assessment reports typically take 2-4 weeks. Ongoing therapy sessions are usually weekly or fortnightly, with progress reviews every 8-12 weeks. Request that the therapist provides you with regular written updates, not just verbal feedback, so you have documentation for plan reviews.

Red Flags to Watch For

Warning signs that a therapeutic supports provider may not be delivering quality services.

Provider scheduling weekly sessions without a clear therapy plan or goals

No written assessment or progress reports after the first month

Billing for cancelled sessions without following the NDIS cancellation policy

Therapist not communicating with other providers involved in the participant's care

Charging for report writing as separate sessions without prior agreement

Refusing to provide a copy of assessments or reports to the participant or coordinator

Therapeutic Supports often works alongside Assistive Technology (for equipment recommendations from OTs and speech pathologists), Capacity Building (for skill development goals), and Behaviour Support (where therapy addresses underlying causes of challenging behaviour). When referring for therapy, check if the participant also needs AT assessments, as many therapists can conduct both under the same appointment.

How to Refer a Participant for Therapeutic Supports

Step 1

Check plan funding in Category 15

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Therapeutic Supports

When referring a participant for therapeutic supports, check that the provider is registered under the correct registration group and that the participant has funding in their Improved Daily Living or Capacity Building budget. Request a written quote for assessment and ongoing therapy before committing plan funds.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for therapeutic supports. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Castle Hill and surrounding areas. Some providers listed here cover the broader Hills District region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

New South Wales NDIS Regulations and Compliance

All therapeutic supports providers in Castle Hill must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in New South Wales.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

What registration group do therapists need to deliver NDIS services in Castle Hill?
Therapists delivering NDIS services must be registered under the Therapeutic Supports registration group. This applies to occupational therapists, physiotherapists, speech pathologists, psychologists, and other allied health professionals. Unregistered providers can only deliver services to plan-managed or self-managed participants.
What NDIS line items cover therapeutic supports in Castle Hill?
Therapeutic supports are funded under Category 15 (Improved Daily Living Skills). Common line items include 15_055 for physiotherapy, 15_617 for occupational therapy, 15_054 for psychology, and 15_622 for speech pathology. Rates are capped at $193.99/hour for most therapists and $232.99/hour for psychologists under the 2025-26 NDIS Price Guide.
Can I refer an agency-managed participant to an unregistered therapist?
No. Agency-managed participants can only use registered NDIS providers. If the participant is plan-managed or self-managed, they can use unregistered providers. Check the participant's plan management type before making a referral.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Castle Hill?
Expand your search to nearby suburbs. Many providers in the Hills District region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of therapeutic supports providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Therapeutic Supports in Nearby Hills District Locations

Related Services in Castle Hill

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