Care management providers in Mackay, Queensland
Funded via Support at Home. 17 families in Mackay have used Carevo to find a provider.
For care management
- 46 providers in Mackay
- Funded via Support at Home
- Free, no obligation
- One request, providers respond
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Best Care Management providers near me
Showing 10 of 10 providers·How we chose these
- Specialises in Podiatry
- Accepts Home Care Packages
KD Plan Management is a provider offering care management in Mackay, Queensland. Families most often connect with them for podiatry. Support coordinators often connect their participants with them. They operate across multiple states.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 5 othersAlso servesAdelaide, SA · Melbourne, VIC · Mundingburra, QLD · SYDNEY, NSW · Surry Hills, NSW
- Specialises in Cleaning, Equipment, Home Maintenance
Based in Mackay, Queensland, Alliance Community Care is an approved aged care provider offering care management.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Mackay, QLD and 34 othersAlso servesAdelaide, SA · Albany, WA · Brisbane, QLD · Brisbane City, QLD · Camden, NSW · Campbelltown, NSW · Canning Vale, WA · Central Coast, NSW · Devonport, TAS · Ferntree Gully, VIC · Geraldton, WA · Glen Waverley, VIC · +22 more · National provider
- Specialises in Personal care, Cleaning
- Accepts CHSP
I Hate Cooking is a provider offering care management in Mackay, Queensland. Families most often connect with them for personal care and cleaning. Most enquiries to them come from families and carers. They operate across multiple states.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
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Mackay, QLD and 6 othersAlso servesBargara, QLD · Brisbane, QLD · Bundaberg Central, QLD · Burpengary, QLD · Mermaid Beach, QLD · Toowoomba City, QLD · National provider
- 5+ families connected
- Specialises in Nursing, Personal care, Respite care
- Accepts Home Care Packages
TIDE Community Care is a provider offering care management serving Mackay, Queensland. Active on Carevo in the past week. They are most often contacted for nursing and personal care. Most enquiries to them come from families and carers.
Contacted me very quickly, arrangements still being made. Very supportive and helpful
Verified care seeker, Bundaberg
Mackay, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider
- 10+ families connected
- Specialises in Personal care, SIL, Social support
Bluetree Care is a provider offering care management serving Mackay, Queensland. Support coordinators often connect their participants with them. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They are most often contacted for personal care and SIL.
How this listing is sourced
Mackay, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider
- 50+ families connected
- Specialises in Personal care, Cleaning, Social support
- Accepts CHSP
Heart For Care Disability Services is a provider offering care management serving Mackay, Queensland. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Responded to my enquiry straight away
Verified care seeker, South Brisbane
Mackay, QLD and 31 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Brisbane, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · +19 more · National provider
- 50+ families connected
- Specialises in Personal care, Cleaning, Social support
- Accepts CHSP
Mapple Care is a provider offering care management serving Mackay, Queensland. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 14 othersAlso servesBlacktown, NSW · Brisbane, QLD · Central Coast, NSW · Darra, QLD · Emerald, QLD · Holmview, QLD · Mount Druitt, NSW · Parramatta, NSW · Richmond, NSW · Richmond Lowlands, NSW · Southbank, VIC · St Marys, NSW · +2 more · National provider
- Fast responder, usually replies within an hour
- Specialises in Personal care, SIL, Cleaning
- Accepts Home Care Packages
Kuremara Care is a provider offering care management in Mackay, Queensland. Families most often connect with them for personal care and SIL. Active on Carevo in the past week. They typically respond to enquiries quickly.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
- Team includes Disability Support Worker, Registered Nurse
Mackay, QLD and 12 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Coffs Harbour, NSW · Griffin, QLD · Ipswich, QLD · Koongal, QLD · Loganlea, QLD · Moreton Bay, QLD · Redcliffe, QLD · Rockhampton City, QLD · South Brisbane, QLD · Urangan, QLD · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning
- Accepts CHSP
People Care Services is a provider offering care management in Mackay, Queensland. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 18 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Brisbane, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mount Abundance, QLD · Murarrie, QLD · +6 more · National provider
- Specialises in Gardening, Cleaning
Hopesway Support Services is a provider offering care management serving Mackay, Queensland. They are most often contacted for gardening and cleaning.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
About Care Management in Mackay
This guide compares the top care management providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 care management providers serving Mackay.
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer related disability and aged care services and nursing.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
46
providers in Mackay
32,111
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Mackay
In the last 90 days, families in Mackay made 10 care requests through Carevo, and 59% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Mackay
Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a care management provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
13,047 (15.3%)
State avg 17.7%
Need help with daily activities
4,550 (5.3%)
State avg 6.1%
Median personal income
$882/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding care management services in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Care Management at a glance
- Funding
- Support at Home (funded as a clinical support)
- Availability
- Monday to Friday
- Wait time
- Available from service commencement
- Cost
- 100% government funded under Support at Home
- Median response
- 1 hour 40 min
How Much Does Care Management Cost in Mackay?
Care Management in Mackay typically costs 100% government funded under Support at Home. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Support at Home (funded as a clinical support).
How to Pay for Care Management in Mackay
Care Management in Mackay can be funded through Support at Home (funded as a clinical support). Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Care Management Is Like in Mackay
Finding care management in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Mackay
Provider counts by service type in Mackay
Most popular care requests in Mackay
Based on 17 actual requests from participants and families in Mackay on Carevo.
- 1 Therapy
Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
Based on 29 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 40 min. 45% of enquiries are connected with a provider within 1 hour, and 79% within 24 hours.
How many care management providers are in Mackay?
There are currently 10 care management providers serving Mackay listed on Carevo.
How much does care management cost in Mackay?
Care Management in Mackay typically costs 100% government funded under Support at Home. Rates depend on the provider and the type of support required.
How do I choose a care management provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own care management provider in Mackay?
Yes. Carevo lists 10 care management providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should care management providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my care management provider in Mackay?
You have the right to change your care management provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is care management available on weekends in Mackay?
Many care management providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a care management provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
Care Management in nearby Mackay & Rockhampton locations
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