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Restorative Care in Mackay, QLD

Find restorative care in Mackay, QLD

From $6,000 via Support at Home Restorative Care Pathway. 8 families in Mackay have used Carevo to find a provider.

43 minutes median response · 54% within 1 hour · 85% within 24 hours

For restorative care

  • 36 verified providers in Mackay
  • Funded via Support at Home Restorative Care Pathway
  • Median response 43 minutes
  • Free quotes, no obligation

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This guide compares the top restorative care providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 restorative care providers serving Mackay.

Best Restorative Care providers near me

Showing 10 of 10 providers·How we rank

Trusted provider

Mapple Care

Mackay, QLD and 30 others · National provider

Specialises in Personal care · Transport · Equipment hire

1

As a trusted NDIS provider, Mapple Care offers a comprehensive suite of disability support services designed to meet the unique needs of each participant. They are committed to fostering independence, enhancing community participation, and ensuring participants receive the highest quality of care right here in Mackay.

How we verified this provider

Median response time15 hours
NDIS coverage17 groups

Pioneer Nursing Services

Mackay, QLD and 3 others · Hyperlocal provider

Specialises in Cleaning · Personal care

2

They offer a comprehensive suite of NDIS services designed to empower individuals with disabilities.

How we verified this provider

Median response time1 day
NDIS coverage8 groups

Mackay Yamadi Lera Yumi Meta Assoc Inc

Mackay, QLD

Specialises in Aged Care

3

Mackay Yamadi Lera Yumi Meta Assoc Inc is a trusted, registered aged care provider proudly serving MACKAY and surrounding areas in QLD. They are dedicated to supporting clients with Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) services, and Department of Veterans' Affairs (DVA) needs.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed
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Maweja Super Care Pty Ltd

Mackay, QLD and 38 others · National provider

Specialises in Personal care · Domestic assistance · Transport

4

Maweja Super Care Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Mackay. As a registered NDIS provider, the company understands the unique needs of individuals living with disabilities in the Mackay region and strives to empower participants through personalised care plans and a comprehensive range of support options.

How we verified this provider

Median response time3 hours
NDIS coverage13 groups

Hopesway Support Services

Mackay, QLD and 17 others · National provider

Specialises in Therapy · Gardening · Domestic assistance

5

Understanding the unique needs of individuals with disabilities in this vibrant region, Head Office offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants throughout Mackay.

How we verified this provider

Median response time17 hours
Availability Open now · 9AM-5PM

Occupational Therapay Macakay

Mackay, QLD · Hyperlocal provider

Specialises in Domestic assistance · Personal care

6

Occupational Therapay Macakay is a dedicated, registered NDIS provider committed to enhancing the lives of individuals in Mackay, QLD, and the surrounding regions. They offer expert occupational therapy support to NDIS participants, ensuring tailored assistance for a wide range of needs.

How we verified this provider

Median response time14 minutes
NDIS coverage1 group
Availability Open now · 8AM-4PM

Cootharinga North Queensland

Mackay, QLD and 9 others · National provider

Specialises in Meal preparation · Personal care · Domestic assistance

7

They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life within the local community.

How we verified this provider

Median response time1 day
Availability Open now · 9AM-5PM

Embracing Our Community

Mackay, QLD and 1 other · Regional provider

Specialises in Personal care · Domestic assistance · Transport

8

Embracing Our Community is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Mackay, QLD. Recognising the unique needs of individuals in this vibrant region, the provider offers a comprehensive suite of supports designed to empower participants and foster genuine independence.

How we verified this provider

Median response time27 minutes
Availability Open now · 9AM-5PM

Choice Care Support Services

Mackay, QLD and 1 other · Hyperlocal provider

Specialises in Personal care · Domestic assistance · Supported independent living

9

Choice Care Support Services is a dedicated NDIS provider committed to delivering exceptional disability support in Mackay, QLD. Understanding the unique needs of individuals within the Mackay community, the provider offers a comprehensive range of services designed to foster independence, enhance participation, and improve overall quality of life for NDIS participants.

Median response time3 minutes

Complete Care Assist

Mackay, QLD and 45 others · Regional provider

Specialises in Personal care · Social support · Supported independent living

10

Disability And Dignity Organisation Pty is a dedicated, registered NDIS provider committed to delivering exceptional disability support services throughout Mackay. Understanding the unique needs of individuals in the Mackay region, the organisation focuses on fostering independence and enhancing the quality of life for all participants. With a strong presence in Mackay, they are well-positioned to offer personalised care and support.

How we verified this provider

Median response time13 minutes

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer allied health and therapy.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

36

providers in Mackay

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a restorative care provider who already works locally means shorter travel and familiarity with nearby services.

Population

3,659

Local council

Mackay (Regional Council)

Median income

$31,460

Area

3.957 km²

Source: Australian Bureau of Statistics.

Restorative Care at a glance

Funding

Support at Home Restorative Care Pathway

Availability

Subject to assessment and eligibility

Wait time

Assessment required through My Aged Care

Cost

~$6,000 per 16-week episode

Hours

Varies by provider and allied health discipline

Median response

43 minutes

How Much Does Restorative Care Cost in Mackay?

Restorative Care in Mackay typically costs ~$6,000 per 16-week episode (up to 2 per year). Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home Restorative Care Pathway.

Cost Comparison: Mackay vs Queensland & National

How restorative care costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Mackay QLD Average National Average
Hourly rate ~$6,000 per 16-week episode $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Restorative Care in Mackay

Restorative Care in Mackay can be funded through Support at Home Restorative Care Pathway. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Restorative Care Is Like in Mackay

Finding restorative care in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Mackay

Provider counts by service type in Mackay

Based on 9 actual requests from participants and families in Mackay on Carevo.

    1 Personal care
    2 reqs.
    2 Equipment hire
    2 reqs.
    3 Domestic assistance
    2 reqs.
    4 Specialist disability accommodation
    1 req.
    5 Cleaning
    1 req.
    6 Bathroom Renovation
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Mackay at a glance

Population 65+

529 (13.1%)

State avg 16.2%

NDIS participants

707

Active support recipients

Aged Care beds

143

Residential care capacity

Home Care Packages

723 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Mackay Base Hospital

1.4km away

GP clinics

7

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?
Based on 13 real provider connections on Carevo in Mackay, providers respond with a median of 43 minutes. 54% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many restorative care providers are in Mackay?
There are currently 10 restorative care providers serving Mackay listed on Carevo.
How much does restorative care cost in Mackay?
Restorative Care in Mackay typically costs ~$6,000 per 16-week episode (up to 2 per year). Rates depend on the provider and the type of support required.
How do I choose a restorative care provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own restorative care provider in Mackay?
Yes. Carevo lists 10 restorative care providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should restorative care providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my restorative care provider in Mackay?
You have the right to change your restorative care provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is restorative care available on weekends in Mackay?
Many restorative care providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a restorative care provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

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