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Support At Home in Mackay, QLD

Find support at home in Mackay, QLD

Funded via Support at Home Program. 8 families in Mackay have used Carevo to find a provider.

43 minutes median response · 54% within 1 hour · 85% within 24 hours

For support at home

  • 40 verified providers in Mackay
  • Funded via Support at Home Program
  • Median response 43 minutes
  • Free quotes, no obligation

It only takes one minute and it's free.

This guide compares the top support at home providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 support at home providers serving Mackay.

Best Support At Home providers near me

Showing 10 of 10 providers·How we rank

Trusted provider

Heart For Care Disability Services

Mackay, QLD and 56 others · National provider

Specialises in Personal care · Domestic assistance · Therapy

1

Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of services designed to enhance independence, foster social participation, and improve overall quality of life.

How we verified this provider

Median response time4 hours
Visit website 0499249757
Trusted provider

Mapple Care

Mackay, QLD and 30 others · National provider

Specialises in Personal care · Transport · Equipment hire

2

As a trusted NDIS provider, Mapple Care offers a comprehensive suite of disability support services designed to meet the unique needs of each participant. They are committed to fostering independence, enhancing community participation, and ensuring participants receive the highest quality of care right here in Mackay.

How we verified this provider

Median response time15 hours
NDIS coverage17 groups
Visit website 0479160265

Bluetree Care Pty Ltd

Mackay, QLD and 39 others · Regional provider

Specialises in Personal care · Domestic assistance · Respite care

3

Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of NDIS services designed to foster independence, enhance daily living, and promote community participation. Bluetree Care Pty Ltd is committed to delivering high-quality disability support tailored to each participant's goals and aspirations.

How we verified this provider

Median response time3 hours
Visit website 0438624650
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Maweja Super Care Pty Ltd

Mackay, QLD and 38 others · National provider

Specialises in Personal care · Domestic assistance · Transport

4

Maweja Super Care Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Mackay. As a registered NDIS provider, the company understands the unique needs of individuals living with disabilities in the Mackay region and strives to empower participants through personalised care plans and a comprehensive range of support options.

How we verified this provider

Median response time3 hours
NDIS coverage13 groups
Visit website 0731569988

Mackay Yamadi Lera Yumi Meta Assoc Inc

Mackay, QLD

Specialises in Aged Care

5

Mackay Yamadi Lera Yumi Meta Assoc Inc is a trusted, registered aged care provider proudly serving MACKAY and surrounding areas in QLD. They are dedicated to supporting clients with Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) services, and Department of Veterans' Affairs (DVA) needs.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed
View profile

Quality Living and Support Services

Mackay, QLD and 16 others · National provider

Specialises in Personal care · Community access · SIL

6

Quality Living and Support Services is a leading NDIS provider dedicated to offering comprehensive disability support to the Mackay community. Understanding the unique needs of individuals with disabilities in Mackay, the provider delivers person-centred care designed to enhance independence and quality of life. From daily personal assistance to specialised nursing care, Quality Living and Support Services is committed to empowering participants in Mackay to achieve their NDIS goals.

How we verified this provider

Median response time49 minutes
NDIS coverage8 groups
Availability Open now · 9AM-5PM
Visit website 0744261812

Pioneer Nursing Services

Mackay, QLD and 3 others · Hyperlocal provider

Specialises in Cleaning · Personal care

7

They offer a comprehensive suite of NDIS services designed to empower individuals with disabilities.

How we verified this provider

Median response time1 day
NDIS coverage8 groups
Visit website 0416510289

Hopesway Support Services

Mackay, QLD and 17 others · National provider

Specialises in Therapy · Gardening · Domestic assistance

8

Understanding the unique needs of individuals with disabilities in this vibrant region, Head Office offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants throughout Mackay.

How we verified this provider

Median response time17 hours
Availability Open now · 9AM-5PM
Visit website 1300694673

Mackay Meals on Wheels Association Incorporated

Mackay, QLD

Specialises in Aged Care

9

Mackay Meals on Wheels Association Incorporated is a dedicated approved aged care provider proudly serving Mackay, QLD, and the surrounding communities. They offer essential meal support for individuals managing Home Care Packages (HCP), CHSP clients, and DVA recipients, ensuring nutritious and convenient options.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed
View profile

Centred Care Solutions Pty Ltd

Mackay, QLD and 1 other · Hyperlocal provider

Specialises in Domestic assistance · Personal care · Meal preparation

10

Understanding the unique needs of the Mackay community, the provider focuses on empowering individuals to live fulfilling and independent lives. With a person-centred approach, Centred Care Solutions Pty Ltd ensures that participants receive tailored support designed to meet their specific goals and aspirations.

How we verified this provider

Median response time16 hours
View profile 0419132144

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer personal care, domestic help and cleaning, nursing, and social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

40

providers in Mackay

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a support at home provider who already works locally means shorter travel and familiarity with nearby services.

Population

3,659

Local council

Mackay (Regional Council)

Median income

$31,460

Area

3.957 km²

Source: Australian Bureau of Statistics.

Support At Home at a glance

Funding

Support at Home Program, DVA, Private

Availability

7 days a week

Wait time

Subject to assessment through My Aged Care

Cost

Based on classification level

Hours

Flexible scheduling including weekends

Median response

43 minutes

How Much Does Support At Home Cost in Mackay?

Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home Program, DVA, Private.

Cost Comparison: Mackay vs Queensland & National

How support at home costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Mackay QLD Average National Average
Hourly rate Based on classification level $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Support At Home in Mackay

Support At Home in Mackay can be funded through Support at Home Program, DVA, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Support At Home Is Like in Mackay

Finding support at home in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Mackay

Provider counts by service type in Mackay

Support Workers
36Social Support
36Therapy
33Personal Care
32Transport
30Cleaning
30Respite Care
25Allied Health
18Nursing
18
Meal Services
8
View all services →

Most popular care requests in Mackay

Based on 9 actual requests from participants and families in Mackay on Carevo.

    1 Personal care
    2 reqs.     2 Equipment hire
    2 reqs.     3 Domestic assistance
    2 reqs.     4 Specialist disability accommodation
    1 req.     5 Cleaning
    1 req.
    6 Bathroom Renovation
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Statement of Rights Complaints Policy Privacy Policy

Mackay at a glance

Population 65+

529 (13.1%)

State avg 16.2%

NDIS participants

707

Active support recipients

Aged Care beds

143

Residential care capacity

Home Care Packages

723 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Mackay Base Hospital

1.4km away

GP clinics

7

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?
Based on 13 real provider connections on Carevo in Mackay, providers respond with a median of 43 minutes. 54% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many support at home providers are in Mackay?
There are currently 10 support at home providers serving Mackay listed on Carevo.
How much does support at home cost in Mackay?
Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates depend on the provider and the type of support required.
How do I choose a support at home provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own support at home provider in Mackay?
Yes. Carevo lists 10 support at home providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should support at home providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my support at home provider in Mackay?
You have the right to change your support at home provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is support at home available on weekends in Mackay?
Many support at home providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a support at home provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Support At Home in nearby Mackay & Rockhampton locations

Farnborough Koongal Mount Ossa Frenchville Urraween Elliott Heads Slade Point Gin Gin Clinton Eimeo Allenstown Gracemere Mount Morgan Bundaberg West Callemondah Mungar

Browse by condition in Mackay

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Other services in Mackay

Browse related NDIS and aged care services available in Mackay.

Residential Aged Care Support Workers Personal Care Support Coordination Plan Management Therapy Services SIL Accommodation Transport All services in Mackay

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