Support at home providers in Mackay, Queensland
17 families in Mackay have used Carevo to find a provider.
For support at home
- 69 providers in Mackay
- Free, no obligation
- One request, providers respond
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Best Support At Home providers near me
Showing 10 of 10 providers·How we chose these
Mackay, QLD and 259 othersAlso servesACT Remainder - Booth, ACT · ACT Remainder - Coree, ACT · ACT Remainder - Cotter River, ACT · ACT Remainder - Gungahlin, ACT · ACT Remainder - Jerrabomberra, ACT · ACT Remainder - Kowen, ACT · ACT Remainder - Majura, ACT · ACT Remainder - Paddys River, ACT · ACT Remainder - Rendezvous Creek, ACT · ACT Remainder - Stromlo, ACT · ACT Remainder - Tuggeranong, ACT · ACT Remainder - Weston Creek, ACT · +247 more · National provider
- 50+ families connected
- Specialises in Allied health, Gardening
- Accepts CHSP
Hercules Lifting Solutions is among the highest-ranked providers offering personal care in Mackay, Queensland in our data. Allied health and gardening are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 14 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Cairns North, QLD · Capalaba, QLD · Chermside, QLD · East Brisbane, QLD · Enoggera, QLD · Ipswich, QLD · Kenmore, QLD · Park Ridge, QLD · Pimpama, QLD · South Brisbane, QLD · +2 more · National provider
- 50+ families connected
- Fast responder, usually replies within an hour
- Specialises in Cleaning, Personal care, Social support
Based in Mackay, Queensland, Skypoint Support Services is a provider offering personal care. Cleaning and social support are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
- Specialises in Cleaning, Personal care
- Accepts Home Care Packages
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner
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Mackay, QLD and 12 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Coffs Harbour, NSW · Griffin, QLD · Ipswich, QLD · Koongal, QLD · Loganlea, QLD · Moreton Bay, QLD · Redcliffe, QLD · Rockhampton City, QLD · South Brisbane, QLD · Urangan, QLD · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning
- Accepts CHSP
Based in Mackay, Queensland, People Care Services is a provider offering personal care. Cleaning are among their most-requested supports. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 69 othersAlso servesAdelaide, SA · Armadale, WA · Aubin Grove, WA · Baldivis, WA · Balga, WA · Beeliar, WA · Bennett Springs, WA · Brisbane, QLD · Bundaberg West, QLD · Burpengary, QLD · Burpengary East, QLD · Cairns City, QLD · +57 more · National provider
- 50+ families connected
- Specialises in Cleaning, Personal care, Allied health
- Accepts CHSP
Quality in Home Health is a provider offering personal care in Mackay, Queensland. Families most often connect with them for cleaning and allied health. Most enquiries to them come from participants directly. They operate across multiple states.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 3 othersAlso servesBowen, QLD · Cannonvale, QLD · NORTH MACKAY, QLD · Hyperlocal provider
- Specialises in Cleaning, Personal care
- Accepts Home Care Packages
Based in Mackay, Queensland, Pioneer Nursing Services is an approved aged care provider offering personal care. Support coordinators often connect their participants with them. Cleaning are among their most-requested supports.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Approved Aged Care provider (Department of Health)
- Business address on file
Mackay, QLD and 5 othersAlso servesBrisbane, QLD · Hobart, TAS · Mareeba, QLD · North Lakes, QLD · Rockhampton City, QLD · National provider
- 5+ families connected
- Specialises in Cleaning, Social support, Personal care
- Accepts Home Care Packages
Hugo Care is an approved aged care provider offering personal care serving Mackay, Queensland. They operate across multiple states. They are most often contacted for cleaning and social support. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner, Social Worker, Welfare Worker
Mackay, QLD and 8 othersAlso servesAitkenvale, QLD · Cloncurry, QLD · Currajong, QLD · Doomadgee, QLD · Georgetown, QLD · Longreach, QLD · Mount Isa, QLD · Normanton, QLD · Hyperlocal provider
- Specialises in Gardening
- Accepts Home Care Packages
North & West Remote Health is an approved aged care provider offering personal care serving Mackay, Queensland. They are most often contacted for gardening. They focus closely on their local area.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Approved Aged Care provider (Department of Health)
- Business address on file
Mackay, QLD and 10 othersAlso servesBrisbane, QLD · Bundaberg West, QLD · Currajong, QLD · Helensvale, QLD · Mount Isa, QLD · Normanton, QLD · Sarina, QLD · Tablelands, QLD · Thuringowa Central, QLD · Wangaratta, QLD · National provider
- Specialises in Personal care, Cleaning
- Accepts Home Care Packages
Based in Mackay, Queensland, Cootharinga North Queensland is a provider offering personal care. Most enquiries to them come from participants directly. Cleaning are among their most-requested supports.
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Mackay, QLD and 16 othersAlso servesBIRTINYA, QLD · Brisbane, QLD · Bundaberg Central, QLD · Cairns, QLD · Earlville, QLD · Elsternwick, VIC · Garbutt, QLD · Knoxfield, VIC · Narangba, QLD · North Ipswich, QLD · Northlakes, QLD · Raceview, QLD · +4 more · State-wide provider
- Specialises in Personal care
- Accepts Home Care Packages
Based in Mackay, Queensland, Comlink Australia is an approved aged care provider offering personal care. Recently connected with new families in the area. They operate across Queensland.
How this listing is sourced
- Approved Aged Care provider (Department of Health)
- Business address on file
About Support At Home in Mackay
This guide compares the top support at home providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 support at home providers serving Mackay.
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer personal care, domestic help and cleaning, nursing, and social and community support.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
69
providers in Mackay
32,111
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Mackay
In the last 90 days, families in Mackay made 10 care requests through Carevo, and 59% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Mackay
Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a support at home provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
13,047 (15.3%)
State avg 17.7%
Need help with daily activities
4,550 (5.3%)
State avg 6.1%
Median personal income
$882/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding support at home providers in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Support At Home at a glance
- Funding
- Support at Home Program, DVA, Private
- Availability
- 7 days a week
- Wait time
- Subject to assessment through My Aged Care
- Cost
- Based on classification level
- Hours
- Flexible scheduling including weekends
- Median response
- 1 hour 40 min
How Much Does Support At Home Cost in Mackay?
Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Support at Home Program, DVA, Private.
How to Pay for Support At Home in Mackay
Support At Home in Mackay can be funded through Support at Home Program, DVA, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Support At Home Is Like in Mackay
Finding support at home in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Mackay
Provider counts by service type in Mackay
Most popular care requests in Mackay
Based on 17 actual requests from participants and families in Mackay on Carevo.
- 1 Therapy
Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
Based on 29 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 40 min. 45% of enquiries are connected with a provider within 1 hour, and 79% within 24 hours.
How many support at home providers are in Mackay?
There are currently 10 support at home providers serving Mackay listed on Carevo.
How much does support at home cost in Mackay?
Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates depend on the provider and the type of support required.
How do I choose a support at home provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own support at home provider in Mackay?
Yes. Carevo lists 10 support at home providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should support at home providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on Carevo are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my support at home provider in Mackay?
You have the right to change your support at home provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is support at home available on weekends in Mackay?
Many support at home providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a support at home provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
Support At Home in nearby Mackay & Rockhampton locations
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