Short Term Restorative Care (STRC) Guide Australia
Andre Smith
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Short Term Restorative Care (STRC) is a specialized aged care program designed to help older Australians recover, rebuild skills, and regain independence after illness, injury, or decline in function. This program is part of the wider aged care system, which is transitioning to the new Support at Home Program in 2026. This comprehensive guide covers everything you need to know about STRC programs, including eligibility requirements, available services, how to access programs, and what to expect during the restorative care process.
What is Short Term Restorative Care (STRC)?
Short Term Restorative Care is an intensive, time-limited aged care service that focuses on helping older people improve their physical abilities, rebuild confidence, and maintain independence in their own homes. STRC programs combine therapeutic interventions with practical support to maximize recovery potential and prevent unnecessary admission to permanent residential care. It is distinct from other forms of short-term assistance, such as respite care, which primarily focuses on providing a break for carers.
Key Features of STRC
Time-Limited Focus:
- Programs typically last 8-12 weeks
- Maximum duration of 18 months over a lifetime
- Intensive service delivery during program period
- Clear goals and outcomes measurement
Multidisciplinary Approach:
- Allied health professionals (physiotherapy, occupational therapy)
- Nursing care and clinical support
- Social work and counseling services
- Care coordination and case management
Goal-Oriented:
- Individual assessment and goal setting
- Measurable outcomes and progress tracking
- Skills development and confidence building
- Independence and quality of life improvement
Post-Hospital Discharge:
- Recovery from surgery or acute illness
- Deconditioning from extended hospital stay
- Need for rehabilitation support at home
- Prevention of hospital readmission
Who is Eligible for Short Term Restorative Care?
Basic Eligibility Criteria
Age Requirements:
- 65 years and over (general population)
- 50 years and over (Aboriginal and Torres Strait Islander people)
- Must be an Australian citizen or permanent resident
Functional Requirements:
- Recent decline in physical or cognitive function
- Potential for improvement with targeted intervention
- Ability to participate in goal-directed activities
- Motivation to work toward independence
Situational Criteria:
- Living at home or recently discharged from hospital
- At risk of unnecessary residential care admission
- Experiencing functional decline affecting daily activities
- Need intensive support to maintain independence
Common Triggering Events
Post-Hospital Discharge:
- Recovery from surgery or acute illness
- Deconditioning from extended hospital stay
- Need for rehabilitation support at home
- Prevention of hospital readmission
- Maintaining community connections
It is distinct from other forms of short-term assistance, such as respite care, which primarily focuses on providing a break for carers.
Functional Decline:
- Gradual loss of mobility or strength
- Increased risk of falls or accidents
- Difficulty with daily activities
- Loss of confidence in abilities
Life Changes:
- Recent bereavement or loss
- Changes in family support
- Health condition changes
- Environmental changes (moving home)
Crisis Prevention:
- Alternative to residential care admission
- Support for family carers under stress
- Intervention before significant decline
- Maintaining community connections
Types of Short Term Restorative Care Services
1. Home-Based STRC
Service Delivery:
- Care provided in your own home
- Familiar environment supports recovery
- Integration with existing support networks
- Flexibility in scheduling and approach
Typical Services:
- Allied health visits (physio, OT, speech therapy)
- Nursing care and medication management
- Personal care assistance and training
- Equipment provision and home modifications
Duration and Intensity:
- 2-5 visits per week initially
- Reducing frequency as goals are achieved
- Average program length 8-12 weeks
- Total service hours: 200-400 hours
Client Contribution:
- $15-$30 per service visit
- Equipment loans usually free
- Some providers offer fee reductions
- Cannot be refused service for non-payment
2. Residential STRC
Program Settings:
- Specialized STRC facilities
- Some aged care homes offer STRC beds
- Hospital-based rehabilitation units
- Respite care centers with STRC programs
Service Features:
- 24-hour support and supervision
- Intensive therapy programs
- Group activities and social support
- Transitional support back to home
Duration:
- Typically 4-8 weeks residential stay
- May include follow-up home visits
- Shorter but more intensive than home-based
- Average stay 30-45 days
Client Contribution:
- $60-$100 per day accommodation
- Additional therapy fees may apply
- Meals and basic care included
- Financial hardship provisions available
3. Day Program STRC
Program Structure:
- Attend specialized day center 1-3 days per week
- Transport usually provided
- Group and individual therapy sessions
- Social activities and peer support
Service Components:
- Allied health therapy sessions
- Exercise and fitness programs
- Skills training and practice
- Health education and wellness
Duration and Schedule:
- 6-12 week programs typical
- 4-6 hours per day attendance
- Flexible scheduling around other commitments
- Gradual transition back to community activities
Client Contribution:
- $25-$50 per day attendance
- Transport usually included
- Meals provided during program
- Equipment use included
Short Term Restorative Care Services and Interventions
Allied Health Services
Physiotherapy:
- Focus: Mobility, strength, balance, pain management
- Interventions: Exercise programs, manual therapy, equipment training
- Goals: Improve physical function, reduce fall risk, manage pain
- Frequency: 1-3 times per week, 45-60 minutes per session
Occupational Therapy:
- Focus: Daily living skills, cognitive function, home safety
- Interventions: Skills training, home modifications, equipment prescription
- Goals: Increase independence in self-care and household tasks
- Frequency: 1-2 times per week, 60-90 minutes per session
Speech Pathology:
- Focus: Communication, swallowing, cognitive-communication
- Interventions: Therapy exercises, strategies training, diet modification
- Goals: Improve communication and safe swallowing
- Frequency: 1-2 times per week as needed
Dietetics:
- Focus: Nutrition assessment, weight management, special diets
- Interventions: Meal planning, nutrition education, supplement advice
- Goals: Optimize nutrition for recovery and health
- Frequency: Initial assessment plus follow-up as needed
Nursing and Clinical Services
Registered Nursing:
- Health monitoring and clinical assessment
- Medication management and education
- Wound care and chronic disease management
- Coordination with GP and specialists
Chronic Disease Management:
- Diabetes management and education
- Heart disease monitoring and support
- Respiratory condition management
- Blood pressure and medication monitoring
Mental Health Support:
- Depression and anxiety screening
- Counseling and psychological support
- Social work interventions
- Connection to mental health services
Equipment and Technology
Mobility Equipment:
- Walking frames, wheelchairs, mobility scooters
- Bath and shower safety equipment
- Toilet and bedroom safety aids
- Ramps and handrails installation
Communication Technology:
- Personal emergency systems
- Telehealth equipment
- Medication reminder systems
- Smart home safety devices
Assistive Technology:
- Daily living aids and adaptive equipment
- Computer and internet access support
- Hearing and vision aids
- Memory and cognitive support tools
How to Access Short Term Restorative Care
Step 1: Initial Contact and Referral
Contact My Aged Care:
- Phone: 1800 200 422
- Online: myagedcare.gov.au
- Request information about STRC programs
- Receive initial screening and advice
Professional Referrals:
- GP referral with clinical justification
- Hospital discharge planner referral
- Allied health professional recommendation
- Aged Care Assessment Team (ACAT) referral
Self-Referral:
- Contact providers directly
- Explain your situation and needs
- Request program information
- Arrange initial assessment
Step 2: Assessment Process
Clinical Assessment:
- Comprehensive health and functional assessment
- Goal-setting discussion
- Risk assessment and safety planning
- Suitability determination for STRC
Multidisciplinary Team Review:
- Assessment by relevant health professionals
- Team discussion of appropriateness
- Program planning and goal setting
- Service coordination planning
Documentation Required:
- Medical history and current conditions
- Medication list and management needs
- Functional capacity assessment
- Social and environmental factors
Step 3: Program Planning
Individual Service Plan:
- Specific, measurable goals
- Service types and frequency
- Duration and review points
- Emergency and contingency planning
Provider Allocation:
- Matching with appropriate STRC provider
- Consideration of location and preferences
- Service availability and capacity
- Cultural and language needs
Step 4: Service Commencement
Program Orientation:
- Introduction to care team
- Explanation of services and expectations
- Goal confirmation and planning
- Emergency procedures and contacts
Service Delivery:
- Regular therapy and support services
- Progress monitoring and reviews
- Goal adjustment as needed
- Family and carer involvement
Major STRC Providers in Australia
National STRC Providers
Bolton Clarke
- Services: Home-based and residential STRC
- Locations: National coverage
- Specialties: Clinical expertise, complex care
- Contact: boltonclarke.com.au
Uniting
- Services: Home and community-based STRC
- Locations: NSW, QLD, SA, WA, ACT
- Specialties: Community integration, holistic care
- Contact: uniting.org
Baptist Care
- Services: Residential and home-based programs
- Locations: NSW, SA, TAS
- Specialties: Person-centered care, family support
- Contact: baptistcare.org.au
State-Based STRC Providers
New South Wales:
- HammondCare
- Catholic Healthcare
- IRT Group
- Local Health Districts
Victoria:
- Benetas
- Mercy Health
- Baptcare
- Alfred Health
Queensland:
- Blue Care
- Carinity
- Churches of Christ Care
- Metro North Health
South Australia:
- Resthaven
- ACH Group
- Anglicare SA
- Country Health SA
Western Australia:
- Bethanie
- Brightwater Care Group
- Amana Living
- WA Health
Tasmania:
- Glenview Community Services
- TassieCare
- Southern Cross Care
- Tasmanian Health Service
What to Expect During STRC
Initial Assessment Phase (Week 1-2)
Comprehensive Assessment:
- Detailed health and functional review
- Goal setting with client and family
- Risk assessment and safety planning
- Baseline measurements and testing
Service Planning:
- Individual program development
- Care team introductions
- Schedule and logistics planning
- Equipment and resource allocation
Goal Examples:
- “Increase walking distance from 50m to 200m”
- “Shower independently with minimal equipment”
- “Prepare simple meals safely”
- “Manage medications correctly”
Active Intervention Phase (Week 3-10)
Regular Service Delivery:
- Scheduled therapy and support visits
- Skills practice and development
- Equipment training and use
- Progress monitoring and adjustment
Typical Weekly Schedule:
- Physiotherapy: 2 sessions per week
- Occupational therapy: 1-2 sessions per week
- Nursing visit: Weekly or as needed
- Care coordination: Ongoing
Progress Reviews:
- Monthly formal reviews
- Goal achievement assessment
- Program modifications as needed
- Family and carer updates
Transition Phase (Week 8-12)
Preparation for Program End:
- Final goal achievement assessment
- Transition planning to ongoing services
- Equipment and resource finalization
- Support network strengthening
Outcome Measurement:
- Functional improvement documentation
- Goal achievement evaluation
- Client satisfaction assessment
- Recommendations for ongoing care
STRC Costs and Funding
Government Funding
Medicare Subsidies:
- Allied health services covered under Medicare
- Clinical nursing services included
- Equipment loans subsidized
- No means testing required
Aged Care Funding:
- Additional government subsidies for STRC
- Provider receives direct funding
- Supplements Medicare coverage
- Ensures comprehensive service delivery
Client Contributions
Home-Based STRC:
- Typical range: $15-$30 per visit
- Factors: Service type, duration, location
- Payment: Usually monthly billing
Residential STRC:
- Daily accommodation: $60-$100 per day
- Includes: Meals, basic care, accommodation
- Additional: Some therapy fees may apply
Day Program STRC:
- Daily rate: $25-$50 per day
- Includes: Transport, meals, activities
- Duration: Usually 4-6 hours per day
Financial Assistance
Hardship Provisions:
- Fee reductions for financial difficulty
- Payment plans and flexible arrangements
- Cannot be refused service for non-payment
- Connection to financial counseling
Concession Recognition:
- Some providers offer reduced rates
- Priority access considerations
- Additional support services
- Recognition of limited income
Measuring Success in STRC
Functional Outcome Measures
Physical Function:
- Mobility and walking distance
- Balance and fall risk reduction
- Strength and endurance improvement
- Pain management and reduction
Activities of Daily Living:
- Self-care independence
- Household task management
- Medication management
- Safety and risk management
Quality of Life:
- Confidence and self-efficacy
- Social engagement and participation
- Mental health and wellbeing
- Life satisfaction measures
Program Success Indicators
Individual Level:
- Goal achievement rates (typically 70-80%)
- Functional improvement scores
- Reduced hospital admissions
- Delayed residential care entry
System Level:
- Cost-effectiveness compared to other services
- Reduced use of acute health services
- Family carer satisfaction
- Provider quality ratings
STRC Eligibility Self-Assessment Checklist
Use this checklist to determine whether you or your loved one may qualify for Short Term Restorative Care. If you answer “yes” to most questions in each section, STRC may be appropriate.
Age and Residency
- I am 65 years or older (or 50+ if Aboriginal or Torres Strait Islander)
- I am an Australian citizen or permanent resident
- I am currently living at home (or being discharged from hospital to home)
Functional Decline
- I have experienced a recent decline in my ability to do daily activities
- I struggle with tasks I used to manage independently (showering, cooking, walking)
- I have reduced mobility or strength compared to 3 to 6 months ago
- I have had falls or near-falls that worry me
Recovery Potential
- I believe I can improve with the right support and therapy
- I am motivated to work on rehabilitation goals
- I can participate in goal-setting and follow a care plan
- My health conditions are stable enough for home-based therapy
Triggering Event
- I have recently been hospitalized (surgery, illness, injury)
- I have experienced a significant life change (bereavement, loss of carer support)
- I am at risk of moving into residential care but want to stay home
- My GP or specialist has recommended restorative care
Not Already Receiving Equivalent Services
- I am not currently receiving a Home Care Package or equivalent intensive services
- I have not used STRC services for the maximum 18 months already
- I am not in permanent residential aged care
Score: Count your “yes” answers.
- 10-15 yes: You are likely eligible for STRC. Contact My Aged Care on 1800 200 422.
- 6-9 yes: You may be eligible. Discuss with your GP or hospital discharge planner.
- 0-5 yes: STRC may not be the right fit. Consider CHSP services or Support at Home.
How to Find and Choose STRC Providers
Finding the right STRC provider is essential for successful recovery. Here is how to locate and evaluate providers in your area.
Search Tools
1. My Aged Care Provider Finder
Visit myagedcare.gov.au/find-a-provider and filter by:
- Service type: “Short-term restorative care”
- Location: Your suburb or postcode
- Delivery type: Home-based or centre-based
2. Hospital Discharge Planners
If you are in hospital, ask the discharge planner for STRC provider recommendations. They often have established relationships with local providers and can facilitate direct referrals.
3. GP and Specialist Referrals
Your doctor may recommend STRC providers based on your specific health conditions (such as stroke recovery, joint replacement, cardiac rehab).
4. Local Council Aged Care Services
Many councils maintain lists of aged care providers, including STRC services. Contact your council’s aged care team for local options.
Provider Evaluation Criteria
When comparing STRC providers, consider:
Service Range:
- Do they offer the therapies you need (physiotherapy, occupational therapy, nursing)?
- Can they provide home-based services, or do you need to attend a centre?
- Do they offer specialized programs (falls prevention, dementia support, post-stroke care)?
Staff Qualifications:
- Are therapists university-qualified and registered with AHPRA (Australian Health Practitioner Regulation Agency)?
- What is the staff-to-client ratio?
- How experienced are they with your specific condition?
Accessibility:
- How far is the provider from your home?
- Do they offer transport to centre-based programs?
- Can they schedule services at times that suit you?
Reputation:
- Check online reviews and testimonials
- Ask for references from past clients
- Verify they are approved by the Aged Care Quality and Safety Commission
Cultural Appropriateness:
- Do they offer services in your language?
- Are they experienced with your cultural or religious needs?
- Do they have staff from diverse backgrounds?
Questions to Ask Providers
When contacting STRC providers, ask:
- What services do you offer under STRC?
- How long do your programs typically run (8 weeks, 12 weeks)?
- What are your program goals and success rates?
- How often will I receive therapy sessions (daily, weekly)?
- Can I continue with the same therapists throughout the program?
- What happens if I need more support after STRC ends?
- What are the costs, and what financial assistance is available?
- How do you involve family members in the program?
- What happens if I am not making progress?
- Can I visit your centre or meet the therapy team before committing?
Red Flags to Avoid
Be cautious of providers who:
- Cannot provide clear information about costs or services
- Pressure you to sign agreements immediately
- Have no references or testimonials available
- Are not listed on the My Aged Care provider finder
- Have recent sanctions or complaints on the Aged Care Quality Commission website
STRC Outcomes: What Results Can You Expect?
Understanding typical outcomes helps set realistic expectations for STRC programs.
Evidence-Based Success Rates
Research data (2023-2025 Australian studies):
- Mobility improvement: 65 to 75 percent of participants showed measurable improvement in walking distance, balance, or transfer ability
- Independence gains: 50 to 60 percent reduced reliance on family or formal care for daily activities
- Hospital readmission prevention: 40 to 50 percent reduction in unplanned hospital admissions within 6 months of program completion
- Residential care delay: 70 to 80 percent of participants remained living at home 12 months after STRC, avoiding residential care
Typical Functional Improvements
Mobility and strength:
- Walking further without rest
- Improved balance and reduced falls risk
- Ability to climb stairs safely
- Greater independence in transfers (bed, chair, toilet)
Daily living skills:
- Showering and dressing independently
- Meal preparation and cooking
- Managing medications correctly
- Household tasks (laundry, light cleaning)
Confidence and wellbeing:
- Reduced fear of falling
- Increased social participation
- Improved mood and reduced anxiety
- Greater sense of control over life
Clinical outcomes:
- Better chronic disease management
- Improved nutrition and hydration
- Reduced pain or symptom burden
- Enhanced cognitive function
Factors Affecting Outcomes
Positive outcome predictors:
- High motivation and engagement
- Stable health conditions
- Strong family or social support
- Early intervention after triggering event
Challenges to success:
- Multiple complex health conditions
- Cognitive impairment or dementia
- Social isolation or lack of support
- Late intervention (decline too advanced)
Realistic expectations: Not everyone returns to pre-illness function. Success may mean stabilizing function, slowing decline, or improving safety rather than full recovery. The goal is maximizing your potential within your current health context.
2026 STRC Program Updates
Integration with Support at Home
As the aged care system transitions to Support at Home (launched November 2025), STRC remains a separate program but with better coordination:
Improved transition pathways:
- After completing STRC, eligible participants can seamlessly transition to Support at Home classification levels 1 to 8
- Assessment processes are streamlined to avoid duplication
- Care plans from STRC inform Support at Home service planning
Funding coordination: STRC funding is separate from Support at Home, meaning you can access STRC and then transition to ongoing Support at Home without penalty or waitlists.
For more on Support at Home, see our guides to classification levels 1-3, levels 4-6, and levels 7-8.
Expanded Eligibility Criteria (2026)
The government has slightly broadened STRC eligibility in 2026:
- Cognitive decline: People with mild to moderate dementia can now access STRC if they show potential for functional improvement (previously more restrictive)
- Preventative access: STRC can now be accessed before significant decline occurs if clinical assessment shows high risk of rapid functional loss
Note: These changes are being rolled out gradually. Check with My Aged Care for current eligibility guidelines.
Improved Provider Availability
STRC provider capacity has increased in 2026, particularly in regional and rural areas where services were previously limited. The government has funded additional allied health workers and expanded telehealth options for remote participants.
Telehealth STRC: Some providers now offer hybrid programs combining in-person home visits with telehealth therapy sessions. This is particularly useful for:
- Remote or rural participants
- People with transport difficulties
- Specific therapy types (nutrition counseling, cognitive exercises)
Cost Updates (2026)
Basic daily fee for STRC (if applicable) increased to $13.75 per day (from $11.85) following March 2026 Age Pension indexation. Financial hardship provisions remain available for those unable to afford contributions.
Transitioning After STRC
Ongoing Service Options
Commonwealth Home Support Programme (CHSP):
- Entry-level support services
- Maintenance of achieved improvements
- Ongoing social and practical support
- No assessment required
Home Care Packages:
- Higher level coordinated care
- Requires ACAT assessment
- Greater funding and service choice
- Long-term support planning
Private Services:
- Maintenance therapy services
- Continued allied health support
- Gym and fitness programs
- Private care arrangements
Maintaining Gains
Self-Management:
- Continuing exercise programs
- Using learned strategies and skills
- Maintaining equipment and modifications
- Regular health monitoring
Community Engagement:
- Social groups and activities
- Volunteer opportunities
- Ongoing learning programs
- Peer support networks
Family and Informal Support:
- Continued family involvement
- Friend and neighbor assistance
- Community connections
- Regular social contact
Frequently Asked Questions
How long do STRC programs last?
STRC programs typically last 8-12 weeks, with intensive service delivery during this period. The exact duration depends on individual goals and progress, with maximum lifetime access of 18 months.
Can I choose my STRC provider?
Yes, you can request specific providers when accessing STRC services. Consider factors like location, services offered, reputation, and cultural appropriateness when making your choice.
What if my goals aren’t achieved in the program timeframe?
If goals aren’t fully achieved, the program may be extended or alternative ongoing services recommended. The focus is on maximizing improvement within the available timeframe.
Can family members be involved in STRC programs?
Yes, family involvement is encouraged and beneficial. Family members can participate in goal setting, learn techniques to support you, and be involved in transition planning.
What happens if I need ongoing support after STRC?
After STRC, you may transition to other aged care services like CHSP or Home Care Packages, continue with private services, or maintain independence with family and community support.
Conclusion
Short Term Restorative Care offers valuable opportunities for older Australians to recover function, rebuild confidence, and maintain independence after illness or decline. With intensive, goal-oriented support from multidisciplinary teams, STRC programs help people achieve their maximum potential and avoid unnecessary residential care admission.
Key benefits of STRC:
- Intensive, time-limited intervention
- Multidisciplinary professional support
- Goal-oriented and outcome-focused
- Supports independence and quality of life
To access STRC services, contact My Aged Care on 1800 200 422 or speak with your GP, hospital discharge planner, or health professional about referral options. Early intervention through STRC can make a significant difference in maintaining independence and achieving your health and wellness goals.
For more information about Short Term Restorative Care programs and providers in your area, visit myagedcare.gov.au or contact local aged care services for specific program details and availability.
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