Peer support providers in Mackay, Queensland
Funded via NDIS. 16 families in Mackay have used Carevo to find a provider.
For peer support
- 17 providers in Mackay
- Funded via NDIS
- Free, no obligation
- One request, providers respond
It only takes one minute and it's free.
Best Peer Support providers near me
Showing 10 of 10 providers·How we chose these
Mackay, QLD and 57 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · Bunya, QLD · +45 more · National provider
Specialises in Personal care · Cleaning · Social support
Also supports Autism · Psychosocial Disability · Schizophrenia · PTSD
Heart For Care Disability Services is an NDIS registered provider in Mackay, Queensland. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Responded to my enquiry straight away
Verified care seeker, South Brisbane
Mackay, QLD and 39 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · Collingwood Park, QLD · +27 more · Regional provider
Specialises in Personal care · SIL · Social support
Bluetree Care works across 13 NDIS support categories in Mackay, Queensland. Support coordinators often connect their participants with them. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They are most often contacted for personal care and SIL.
How this listing is sourced
Mackay, QLD and 68 othersAlso servesAdelaide, SA · Armadale, WA · Aubin Grove, WA · Baldivis, WA · Balga, WA · Beeliar, WA · Bennett Springs, WA · Bundaberg West, QLD · Burpengary, QLD · Burpengary East, QLD · Cairns City, QLD · Cairns North, QLD · +56 more · National provider
Specialises in Cleaning · Personal care · Allied health
Also supports Psychosocial Disability
Based in Mackay, Queensland, Quality in Home Health is an NDIS registered provider. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Mackay, QLD and 30 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · Corinda, QLD · +18 more · National provider
Specialises in Cleaning · Personal care
Mapple Care works across 17 NDIS support categories in Mackay, Queensland. They operate across multiple states. They are most often contacted for cleaning and personal care. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 1 otherAlso servesOrmeau, QLD · National provider
Specialises in Cleaning · Personal care
Based in Mackay, Queensland, Centred Care Solutions is an NDIS registered provider. Registered across 14 NDIS support categories, including shared living support, high intensity personal care and transport assistance. Cleaning and personal care are among their most-requested supports. They operate across multiple states.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 13 othersAlso servesBrisbane City, QLD · Cairns North, QLD · Capalaba, QLD · Chermside, QLD · East Brisbane, QLD · Enoggera, QLD · Ipswich, QLD · Kenmore, QLD · Park Ridge, QLD · Pimpama, QLD · South Brisbane, QLD · Toowoomba City, QLD · +1 more · National provider
Specialises in Cleaning · Personal care · Social support
Also supports Autism · PTSD · Severe Anxiety Disorders
Skypoint Support Services works across 12 NDIS support categories in Mackay, Queensland. They support both NDIS and aged care funding. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 38 othersAlso servesAdelaide, SA · Brisbane City, QLD · Bundamba, QLD · Caboolture, QLD · Casula, NSW · Collingwood Park, QLD · Durack, QLD · East Brisbane, QLD · Forest Lake, QLD · Fortitude Valley, QLD · Gatton, QLD · Goodna, QLD · +26 more · National provider
Specialises in Cleaning · Personal care · Allied health
Also supports Autism
Maweja Super Care is an NDIS registered provider in Mackay, Queensland. Families most often connect with them for cleaning and personal care. Registered across 13 NDIS support categories, including Specialised Supported Employment, community participation and daily personal care. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 11 othersAlso servesBrisbane City, QLD · Coffs Harbour, NSW · Griffin, QLD · Ipswich, QLD · Koongal, QLD · Loganlea, QLD · Moreton Bay, QLD · Redcliffe, QLD · Rockhampton City, QLD · South Brisbane, QLD · Urangan, QLD · National provider
Specialises in Personal care · Nursing
Also supports Autism · Psychosocial Disability · ADHD · PTSD
People Care Services works across 15 NDIS support categories in Mackay, Queensland. Most enquiries to them come from families and carers. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for personal care and nursing.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 5 othersAlso servesBunya, QLD · Collingwood Park, QLD · Ipswich, QLD · Redbank, QLD · Redbank Plains, QLD
Specialises in Personal care
Empowered Community Lifestyle is an NDIS registered provider in Mackay, Queensland. Registered across 5 NDIS support categories, including transport assistance, daily personal care and household tasks. Families most often connect with them for personal care.
Mackay, QLD and 12 othersAlso servesBlacktown, NSW · Darra, QLD · Emerald, QLD · Holmview, QLD · Mount Druitt, NSW · Parramatta, NSW · Richmond, NSW · Richmond Lowlands, NSW · Southbank, VIC · St Marys, NSW · Windsor, NSW · Windsor Downs, NSW · National provider
Specialises in SIL · Personal care · Cleaning
Kuremara Care works across 25 NDIS support categories in Mackay, Queensland. They have a strong record of following through with families who reach out through Carevo. They are most often contacted for SIL and personal care. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Peer Support in Mackay
This guide compares the top peer support providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 peer support providers serving Mackay.
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Participation in community/social and civic activities and Group and Centre Based Activities, or offer peer support.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
17
providers in Mackay
28,968
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Mackay
In the last 90 days, families in Mackay made 10 care requests through Carevo, and 56% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Mackay
Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a peer support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
13,047 (15.3%)
State avg 17.7%
Need help with daily activities
4,550 (5.3%)
State avg 6.1%
Median personal income
$882/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding NDIS peer support in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Peer Support at a glance
Funding
NDIS Capacity Building, Core Supports
Availability
One-to-one and group, in person and online
Wait time
Often within a week of matching
Cost
Usually funded by the NDIS, no gap fee where it is in your plan
Hours
Flexible, including evenings and weekends
Median response
1 hour 11 min
How Much Does Peer Support Cost in Mackay?
Peer Support in Mackay typically costs Usually funded by the NDIS, no gap fee where it is in your plan. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: NDIS Capacity Building, Core Supports.
How to Pay for Peer Support in Mackay
Peer Support in Mackay can be funded through NDIS Capacity Building, Core Supports. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Peer Support Is Like in Mackay
Finding peer support in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Mackay
Provider counts by service type in Mackay
Most popular care requests in Mackay
Based on 16 actual requests from participants and families in Mackay on Carevo.
- 1 Personal care
Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
Based on 28 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 11 min. 46% of enquiries are connected with a provider within 1 hour, and 82% within 24 hours.
How many peer support providers are in Mackay?
There are currently 10 peer support providers serving Mackay listed on Carevo.
How much does peer support cost in Mackay?
Peer Support in Mackay typically costs Usually funded by the NDIS, no gap fee where it is in your plan. Rates depend on the provider and the type of support required.
How do I choose a peer support provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own peer support provider in Mackay?
Yes. Carevo lists 10 peer support providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should peer support providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my peer support provider in Mackay?
You have the right to change your peer support provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is peer support available on weekends in Mackay?
Many peer support providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a peer support provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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