Crisis support providers in Australian Capital Territory
Compare crisis support providers across Australian Capital Territory (ACT). 57 families in Australian Capital Territory have used Carevo to find a provider.
For crisis support
- 384 providers across Australian Capital Territory
- Funded via NDIS Core Supports
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Best Crisis Support providers in Australian Capital Territory
Showing 10 of 384 providers·How we chose these
Casey, ACT and 77 othersAlso servesACT Remainder - Kowen, ACT · ACT Remainder - Paddys River, ACT · Acton, ACT · Armadale, WA · Auburn, NSW · BELMORE, NSW · Bankstown, NSW · Baulkham Hills, NSW · Berala, NSW · Blacktown, NSW · Bowral, NSW · Burwood, NSW · +65 more · National provider
- 50+ families connected
- Specialises in Cleaning, Gardening
Glow Health Care Australia is among the highest-ranked NDIS registered and aged care approved providers in Casey, Australian Capital Territory in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and gardening. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Social Worker
Canberra Airport, ACT and 14 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra, ACT · Canowindra, NSW · Central Coast, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · +2 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning, SIL
Based in Canberra Airport, Australian Capital Territory, Altido Consulting Services is an NDIS registered and aged care approved provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
Kambah, ACT and 124 othersAlso servesAlbury, NSW · Armidale, NSW · Auburn, NSW · Ballina, NSW · Bankstown, NSW · Banora Point, NSW · Bass Hill, NSW · Bathurst, NSW · Baulkham Hills, NSW · Bega, NSW · Belconnen, ACT · Berkeley, NSW · +112 more · National provider
- 50+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Cleaning
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Belconnen, ACT and 6 othersAlso servesBruce, ACT · Canberra, ACT · Deakin, ACT · Gungahlin, ACT · Ngunnawal, ACT · Queanbeyan, NSW · Hyperlocal provider
- Specialises in Allied health, Personal care, Cleaning
Based in Belconnen, Australian Capital Territory, QuestCare is an NDIS registered and aged care approved provider. Support coordinators often connect their participants with them. Allied health and personal care are among their most-requested supports. Registered across 17 NDIS support categories, including shared living support, accommodation and tenancy assistance and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Canberra Airport, ACT and 33 othersAlso servesAdelaide, SA · Albany Creek, QLD · Alexandra Hills, QLD · Birkdale, QLD · Brisbane, QLD · Caboolture, QLD · Canberra, ACT · Capalaba, QLD · Carindale, QLD · Collinsville, QLD · East Brisbane, QLD · Hope Island, QLD · +21 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning, Social support
Pursue Services works across 7 NDIS support categories in Canberra Airport, Australian Capital Territory. Most enquiries to them come from families and carers. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Lawson, ACT and 7 othersAlso servesBelconnen, ACT · Canberra, ACT · Gungahlin, ACT · Kaleen, ACT · Ngunnawal, ACT · Queanbeyan, NSW · Weston, ACT · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning, Transport
HoliCare Community Service is an NDIS registered provider in Lawson, Australian Capital Territory. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 12 NDIS support categories, including high intensity personal care, group and centre activities and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Wanniassa, ACT and 16 othersAlso servesBanks, ACT · Belconnen, ACT · Bruce, ACT · Canberra, ACT · Canberra Airport, ACT · Curtin, ACT · Greenway, ACT · Hawker, ACT · Kaleen, ACT · Kambah, ACT · Lyons, ACT · Macquarie, ACT · +4 more · State-wide provider
- 5+ families connected
- Specialises in Cleaning, Personal care, Social support
Based in Wanniassa, Australian Capital Territory, Fluro Life Care is an NDIS registered provider. Registered across 11 NDIS support categories, including high intensity personal care, daily personal care and Innovative Community Participation. Cleaning and personal care are among their most-requested supports. They operate across Australian Capital Territory.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Gungahlin, ACT and 15 othersAlso servesACT Remainder - Jerrabomberra, ACT · ACT Remainder - Majura, ACT · ACT Remainder - Tuggeranong, ACT · Belconnen, ACT · Braidwood, NSW · Bungendore, NSW · Canberra, ACT · Canberra Airport, ACT · City, ACT · Duffy, ACT · Ngunnawal, ACT · Queanbeyan, NSW · +3 more · Regional provider
- 10+ families connected
- Specialises in Cleaning, Personal care
Yellow Birch Disability Care works across 15 NDIS support categories in Gungahlin, Australian Capital Territory. Most enquiries to them come from participants directly. They have a track record of following through on over a dozen enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Coombs, ACT and 26 othersAlso servesBallina, NSW · Bathurst, NSW · Blacktown, NSW · Blaxland, NSW · Canberra, ACT · Central Coast, NSW · Cessnock, NSW · City, ACT · Darlington Point, NSW · Hannam Vale, NSW · Katoomba, NSW · Lidcombe, NSW · +14 more · State-wide provider
- 5+ families connected
- Specialises in Cleaning, Personal care
Nurture With Compassion works across 12 NDIS support categories in Coombs, Australian Capital Territory. They operate across Australian Capital Territory. They are most often contacted for cleaning and personal care. They support both NDIS and aged care funding.
How this listing is sourced
Chapman, ACT and 27 othersAlso servesBelconnen, ACT · Brisbane, QLD · Canberra, ACT · Canberra Airport, ACT · Coombs, ACT · Evatt, ACT · Florey, ACT · Forest Lake, QLD · Garran, ACT · Gungahlin, ACT · Harrison, ACT · Jerrabomberra, NSW · +15 more · National provider
- 25+ families connected
- Specialises in Cleaning, Personal care, Transport
Haven Care Australia is an NDIS registered provider in Chapman, Australian Capital Territory. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Registered across 19 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Assistance to access and/or maintain employment and/or education.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
How we rank providers
Rankings in Australian Capital Territory are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer support work and nursing.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Australian Capital Territory rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
384
providers in Australian Capital Territory
32,111
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCrisis Support at a glance
- Funding
- NDIS Core Supports, NDIS Capacity Building, DVA, Private
- Availability
- Same-day service for urgent needs
- Wait Time
- Often within 2-4 hours for emergencies
- Cost
- Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26
- Hours
- 24/7 availability
- Median Response
- 13 minutes
Crisis Support in Australian Capital Territory (ACT): what to know
Carevo lists 384 crisis support providers with active coverage in the Australian Capital Territory, concentrated around Canberra but reaching regional ACT as well.
384
Providers in ACT
360
NDIS registered
27
Active in last 30 days
64%
Connected within 1 hour
Workers delivering NDIS supports in the Australian Capital Territory need the NDIS Worker Screening Check, administered by Access Canberra. 360 of the 387 crisis support providers listed in ACT are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in the Australian Capital Territory as everywhere else in Australia.
How much does crisis support cost in Australian Capital Territory?
Crisis Support in Australian Capital Territory typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider, funding type, and the level of support required.
How to pay for crisis support
Funding options include NDIS Core Supports. Eligibility depends on your assessment and plan.
Crisis Support by suburb in Australian Capital Territory
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
What is crisis and complex needs support under the NDIS?
Crisis and complex needs support covers urgent, high-intensity assistance for participants whose support arrangements have broken down or are at immediate risk of breaking down, such as sudden loss of accommodation, hospitalisation of a primary carer, or escalating behavioural risk. The NDIS has no dedicated “crisis” funding category; instead, participants request a change of circumstances, and the NDIA prioritises plan reassessments for people in urgent situations (NDIS, 1800 800 110), with any funding increase decided through a plan variation that can take up to 28 days.
Who it is for and how it is funded
This support is for NDIS participants facing an emergency, a sudden change in circumstances, or needs too complex for their current supports to manage. It is funded through Core Supports (Assistance with Daily Life) for crisis hours, Capacity Building (Improved Daily Living) for skill development, and Specialist Support Coordination for complex case management. Short Term Respite, previously Short Term Accommodation, is respite-purposed (up to 28 days a year, 14 at a time) and is not a general emergency-housing fund.
Availability on Carevo
Carevo currently lists 28,004 NDIS providers across 4,782 suburbs, matched using the ranking criteria explained above. For complex support coordination, see Specialist Support Coordination.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for Australian Capital Territory
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many crisis support providers are there in Australian Capital Territory?
There are 384 crisis support providers with active listings in Australian Capital Territory (ACT) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does crisis support cost in Australian Capital Territory?
Crisis Support in Australian Capital Territory typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Australian Capital Territory?
Providers in Australian Capital Territory respond to new requests in a median of 13 minutes, and 64% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Australian Capital Territory or just the capital?
Both. Carevo lists providers across all of Australian Capital Territory, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Do I have to use an NDIS registered provider for crisis support in ACT?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 360 of the 387 crisis support providers listed in ACT on Carevo are NDIS registered.