Crisis support providers in Victoria
Compare crisis support providers across Victoria (VIC). 1,350 families in Victoria have used Carevo to find a provider.
For crisis support
- 6,959 providers across Victoria
- Funded via NDIS Core Supports
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Best Crisis Support providers in Victoria
Showing 10 of 6959 providers·How we chose these
St Albans, VIC and 86 othersAlso servesAirport West, VIC · Albion, VIC · Altona Meadows, VIC · Altona North, VIC · Ardeer, VIC · Ascot Vale, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh East, VIC · Broadmeadows, VIC · Brooklyn, VIC · Brunswick, VIC · +74 more · State-wide provider
- 50+ families connected
- Specialises in Allied health, Personal care
Clover Leaf Sanctuary is among the highest-ranked NDIS registered providers in St Albans, Victoria in our data. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for allied health and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
South Morang, VIC and 70 othersAlso servesArmadale, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Berwick, VIC · Blackburn North, VIC · Box Hill, VIC · Burwood, VIC · Camberwell, VIC · Carrum Downs, VIC · Cheltenham, VIC · Corio, VIC · +58 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning
Aligned Assist is an NDIS registered provider in South Morang, Victoria. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Carlton, VIC and 52 othersAlso servesArtarmon, NSW · Ashfield, NSW · Auburn, NSW · Austral, NSW · Belmore, NSW · Blacktown, NSW · Cabramatta, NSW · Campbelltown, NSW · Campsie, NSW · Caringbah, NSW · Casula, NSW · Central Coast, NSW · +40 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning
Care Steps Australia works across 12 NDIS support categories in Carlton, Victoria. Most enquiries to them come from families and carers. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Truganina, VIC and 8 othersAlso servesAdelaide, SA · Ballarat East, VIC · Bendigo, VIC · Footscray, VIC · Geelong, VIC · Melbourne, VIC · Perth, WA · Werribee, VIC · National provider
- 10+ families connected
- Fast responder, usually replies within an hour
- Specialises in Support coordination, SIL
Nurses Caring 4 You is an NDIS registered provider in Truganina, Victoria. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and SIL. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Gardener
Truganina, VIC and 77 othersAlso servesACT Remainder - Kowen, ACT · ACT Remainder - Paddys River, ACT · Acton, ACT · Armadale, WA · Auburn, NSW · BELMORE, NSW · Bankstown, NSW · Baulkham Hills, NSW · Berala, NSW · Blacktown, NSW · Bowral, NSW · Burwood, NSW · +65 more · National provider
- 50+ families connected
- Specialises in Cleaning, Gardening
Based in Truganina, Victoria, Glow Health Care Australia is an NDIS registered and aged care approved provider. Registered across 27 NDIS support categories, including Personal Mobility Equipment, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and behaviour support. Cleaning and gardening are among their most-requested supports. They operate across multiple states.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Social Worker
Point Cook, VIC and 18 othersAlso servesAltona, VIC · Altona Meadows, VIC · Altona North, VIC · Craigieburn, VIC · Epping, VIC · Footscray, VIC · Geelong, VIC · Hoppers Crossing, VIC · Lara, VIC · Laverton, VIC · Shepparton, VIC · Shepparton East, VIC · +6 more · State-wide provider
- 10+ families connected
- Specialises in Personal care, Cleaning
JS Choice - Care and Support is an NDIS registered provider in Point Cook, Victoria. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 17 NDIS support categories, including Early Childhood Supports, community participation and SDA.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Melbourne, VIC and 72 othersAlso servesAltona, VIC · Altona Meadows, VIC · Altona North, VIC · Ascot Vale, VIC · Balaclava, VIC · Ballarat East, VIC · Bayswater, VIC · Berwick, VIC · Blackburn, VIC · Box Hill, VIC · Box Hill North, VIC · Box Hill South, VIC · +60 more · State-wide provider
- 25+ families connected
- Fast responder, usually replies within an hour
- Specialises in Personal care, Social support, Cleaning
Angels in Aus works across 3 NDIS support categories in Melbourne, Victoria. They operate across Victoria. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for personal care and social support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Team includes Cleaner, Taxi or bus driver
South Morang, VIC and 8 othersAlso servesAdelaide, SA · Cranbourne West, VIC · Geelong, VIC · Glenroy, VIC · Meadow Heights, VIC · Melbourne, VIC · Richmond, VIC · Shepparton, VIC · National provider
- 10+ families connected
- Specialises in Support coordination, Personal care, Nursing
Adapt Family Health Solutions is an NDIS registered provider in South Morang, Victoria. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and personal care. Registered across 13 NDIS support categories, including daily personal care, Therapeutic Supports and community nursing.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mildura, VIC and 13 othersAlso servesBallarat North, VIC · Bendigo, VIC · Berwick, VIC · Campbellfield, VIC · Coffs Harbour, NSW · Cranbourne, VIC · Ferntree Gully, VIC · Geelong, VIC · Melbourne, VIC · Mernda, VIC · Sunshine North, VIC · Waranga Shores, VIC · +1 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning
Sunraysia Murray Disability Services works across 11 NDIS support categories in Mildura, Victoria. They operate across multiple states. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
Wangaratta, VIC and 17 othersAlso servesAlbury, NSW · Ballina, NSW · Banora Point, NSW · Central Coast, NSW · Coolamon, NSW · Kempsey, NSW · Launceston, TAS · Lismore, NSW · Melbourne, VIC · Perth, WA · Port Macquarie, NSW · Sydney, NSW · +5 more · National provider
- 10+ families connected
- Specialises in SIL, Cleaning, Support coordination
Eternal Disability care is an NDIS registered provider in Wangaratta, Victoria. Families most often connect with them for SIL and cleaning. Registered across 12 NDIS support categories, including accommodation and tenancy assistance, shared living support and SDA. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Social Worker, Welfare Worker, Counsellor
How we rank providers
Rankings in Victoria are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer support work and nursing.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Victoria rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
6,959
providers in Victoria
32,111
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCrisis Support at a glance
- Funding
- NDIS Core Supports, NDIS Capacity Building, DVA, Private
- Availability
- Same-day service for urgent needs
- Wait Time
- Often within 2-4 hours for emergencies
- Cost
- Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26
- Hours
- 24/7 availability
- Median Response
- 4 minutes
Crisis Support in Victoria (VIC): what to know
Carevo lists 6,959 crisis support providers with active coverage in Victoria, concentrated around Melbourne, Geelong, Ballarat and Bendigo but reaching regional VIC as well. Families in VIC made 1,133 support requests through Carevo in the last 90 days.
6,959
Providers in VIC
6,629
NDIS registered
432
Active in last 30 days
1,133
Requests, last 90 days
76%
Connected within 1 hour
Coverage by region in Victoria
| Region | Providers | Busiest area |
|---|---|---|
| Casey | 885 | Clyde North |
| Wyndham | 749 | Tarneit |
| Hume | 733 | Craigieburn |
| Whittlesea | 568 | Wollert |
| Melton | 507 | Truganina |
| Greater Geelong | 408 | Geelong |
| Brimbank | 399 | Sunshine |
| Greater Dandenong | 353 | Dandenong |
| Monash | 315 | Glen Waverley |
| Melbourne | 258 | North Melbourne |
Workers delivering NDIS supports in Victoria need the NDIS Worker Screening Check, administered by Service Victoria (Worker Screening Unit). 6629 of the 7033 crisis support providers listed in VIC are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in Victoria as everywhere else in Australia.
What families say about providers in VIC
Feedback shared by families after connecting with providers on Carevo. Quotes are anonymous and providers cannot edit them.
“Arranged an appointment on Friday”
“responded today with details of an OT and a scheduled visit”
“Friendly, immediate capacity, compassionate, professional and flexible”
How much does crisis support cost in Victoria?
Crisis Support in Victoria typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider, funding type, and the level of support required.
How to pay for crisis support
Funding options include NDIS Core Supports. Eligibility depends on your assessment and plan.
Crisis Support by suburb in Victoria
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
What is crisis and complex needs support under the NDIS?
Crisis and complex needs support covers urgent, high-intensity assistance for participants whose support arrangements have broken down or are at immediate risk of breaking down, such as sudden loss of accommodation, hospitalisation of a primary carer, or escalating behavioural risk. The NDIS has no dedicated “crisis” funding category; instead, participants request a change of circumstances, and the NDIA prioritises plan reassessments for people in urgent situations (NDIS, 1800 800 110), with any funding increase decided through a plan variation that can take up to 28 days.
Who it is for and how it is funded
This support is for NDIS participants facing an emergency, a sudden change in circumstances, or needs too complex for their current supports to manage. It is funded through Core Supports (Assistance with Daily Life) for crisis hours, Capacity Building (Improved Daily Living) for skill development, and Specialist Support Coordination for complex case management. Short Term Respite, previously Short Term Accommodation, is respite-purposed (up to 28 days a year, 14 at a time) and is not a general emergency-housing fund.
Availability on Carevo
Carevo currently lists 28,004 NDIS providers across 4,782 suburbs, matched using the ranking criteria explained above. For complex support coordination, see Specialist Support Coordination.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for Victoria
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many crisis support providers are there in Victoria?
There are 6959 crisis support providers with active listings in Victoria (VIC) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does crisis support cost in Victoria?
Crisis Support in Victoria typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Victoria?
Providers in Victoria respond to new requests in a median of 4 minutes, and 76% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Victoria or just the capital?
Both. Carevo lists providers across all of Victoria, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Which areas of Victoria have the most crisis support providers?
By local government area, coverage on Carevo is deepest in Casey (885 providers), Wyndham (749 providers), Hume (733 providers). Regional VIC is covered too: many providers service wide areas beyond their base suburb.
Do I have to use an NDIS registered provider for crisis support in VIC?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 6629 of the 7033 crisis support providers listed in VIC on Carevo are NDIS registered.