Crisis support providers in New South Wales
Compare crisis support providers across New South Wales (NSW). 1,743 families in New South Wales have used Carevo to find a provider.
For crisis support
- 7,523 providers across New South Wales
- Funded via NDIS Core Supports
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Best Crisis Support providers in New South Wales
Showing 10 of 7523 providers·How we chose these
Macquarie Park, NSW and 35 othersAlso servesAuburn, NSW · Bankstown, NSW · Barrack Heights, NSW · Blacktown, NSW · Bulli, NSW · Bundeena, NSW · Campbelltown, NSW · Castle Hill, NSW · Central Coast, NSW · Dapto, NSW · Eastwood, NSW · Figtree, NSW · +23 more · State-wide provider
- 50+ families connected
- Fast responder, usually replies within an hour
- Specialises in Cleaning, SIL, Personal care
Phenomenal Home And Living is among the highest-ranked NDIS registered providers in Macquarie Park, New South Wales in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and SIL. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Punchbowl, NSW and 52 othersAlso servesArtarmon, NSW · Ashfield, NSW · Auburn, NSW · Austral, NSW · Belmore, NSW · Blacktown, NSW · Cabramatta, NSW · Campbelltown, NSW · Campsie, NSW · Caringbah, NSW · Carlton, VIC · Casula, NSW · +40 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning
Based in Punchbowl, New South Wales, Care Steps Australia is an NDIS registered provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Burradoo, NSW and 211 othersAlso servesAirds, NSW · Albion Park, NSW · Albion Park Rail, NSW · Allambie Heights, NSW · Allawah, NSW · Armidale, NSW · Arncliffe, NSW · Auburn, NSW · Balgowlah, NSW · Balgowlah Heights, NSW · Ballina, NSW · Bankstown, NSW · +199 more · National provider
- 25+ families connected
- Specialises in Cleaning, Gardening
Residence Revival is an NDIS registered provider serving Burradoo, New South Wales. Most enquiries to them come from participants directly. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for cleaning and gardening.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Parramatta, NSW and 77 othersAlso servesACT Remainder - Kowen, ACT · ACT Remainder - Paddys River, ACT · Acton, ACT · Armadale, WA · Auburn, NSW · BELMORE, NSW · Bankstown, NSW · Baulkham Hills, NSW · Berala, NSW · Blacktown, NSW · Bowral, NSW · Burwood, NSW · +65 more · National provider
- 50+ families connected
- Specialises in Cleaning, Gardening
Glow Health Care Australia is an NDIS registered and aged care approved provider in Parramatta, New South Wales. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and gardening. Registered across 27 NDIS support categories, including Personal Mobility Equipment, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and behaviour support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Social Worker
Temora, NSW and 11 othersAlso servesAlbury, NSW · Broome, WA · Bunbury, WA · Griffith, NSW · Joondalup, WA · Junee, NSW · Leeton, NSW · Maylands, WA · Perth, WA · Springdale, NSW · Wagga Wagga, NSW · National provider
- 25+ families connected
- Specialises in Cleaning, Personal care, Gardening
Enhance Hope Services works across 17 NDIS support categories in Temora, New South Wales. Most enquiries to them come from families and carers. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Waitara, NSW and 40 othersAlso servesAuburn, NSW · Blacktown, NSW · Bondi, NSW · Bondi Junction, NSW · Brooklyn, NSW · Burwood, NSW · Campbelltown, NSW · Castle Hill, NSW · Central Coast, NSW · Charlestown, NSW · Concord West, NSW · Cronulla, NSW · +28 more · State-wide provider
- 10+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in SIL, Transport, Social support
Based in Waitara, New South Wales, Ally Aid is an NDIS registered provider. SIL and transport are among their most-requested supports. They have a track record of following through on over a dozen enquiries from families who connected through Carevo. Registered across 14 NDIS support categories, including high intensity personal care, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and shared living support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Box Hill, NSW and 7 othersAlso servesBaulkham Hills, NSW · Castle Hill, NSW · Kellyville, NSW · Parramatta, NSW · Rouse Hill, NSW · Sydney, NSW · Wollongong, NSW · Regional provider
- 25+ families connected
- Specialises in Support coordination, Personal care
ARIA Advocacy and Reach Initiative Australia is an NDIS registered provider in Box Hill, New South Wales. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and personal care. Registered across 12 NDIS support categories, including household tasks, Innovative Community Participation and Therapeutic Supports.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Parramatta, NSW and 14 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra, ACT · Canberra Airport, ACT · Canowindra, NSW · Central Coast, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · TOONGABBIE, NSW · +2 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning, SIL
Based in Parramatta, New South Wales, Altido Consulting Services is an NDIS registered and aged care approved provider. Registered across 19 NDIS support categories, including transport assistance, household tasks and community participation. Personal care and cleaning are among their most-requested supports. They operate across New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
Coffs Harbour, NSW and 13 othersAlso servesBallarat North, VIC · Bendigo, VIC · Berwick, VIC · Campbellfield, VIC · Cranbourne, VIC · Ferntree Gully, VIC · Geelong, VIC · Melbourne, VIC · Mernda, VIC · Mildura, VIC · Sunshine North, VIC · Waranga Shores, VIC · +1 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning
Sunraysia Murray Disability Services works across 11 NDIS support categories in Coffs Harbour, New South Wales. They operate across multiple states. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
Albury, NSW and 17 othersAlso servesBallina, NSW · Banora Point, NSW · Central Coast, NSW · Coolamon, NSW · Kempsey, NSW · Launceston, TAS · Lismore, NSW · Melbourne, VIC · Perth, WA · Port Macquarie, NSW · Sydney, NSW · Taree, NSW · +5 more · National provider
- 10+ families connected
- Specialises in SIL, Cleaning, Support coordination
Eternal Disability care is an NDIS registered provider in Albury, New South Wales. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Families most often connect with them for SIL and cleaning. Registered across 12 NDIS support categories, including accommodation and tenancy assistance, shared living support and SDA.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Social Worker, Welfare Worker, Counsellor
How we rank providers
Rankings in New South Wales are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer support work and nursing.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in New South Wales rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
7,523
providers in New South Wales
32,111
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCrisis Support at a glance
- Funding
- NDIS Core Supports, NDIS Capacity Building, DVA, Private
- Availability
- Same-day service for urgent needs
- Wait Time
- Often within 2-4 hours for emergencies
- Cost
- Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26
- Hours
- 24/7 availability
- Median Response
- 6 minutes
Crisis Support in New South Wales (NSW): what to know
Carevo lists 7,523 crisis support providers with active coverage in New South Wales, concentrated around Sydney, Newcastle, the Central Coast and Wollongong but reaching regional NSW as well. Families in NSW made 1,270 support requests through Carevo in the last 90 days.
7,523
Providers in NSW
7,147
NDIS registered
432
Active in last 30 days
1,270
Requests, last 90 days
72%
Connected within 1 hour
Coverage by region in New South Wales
| Region | Providers | Busiest area |
|---|---|---|
| Blacktown | 865 | Blacktown |
| Canterbury-Bankstown | 815 | Bankstown |
| Liverpool | 714 | Liverpool |
| Sydney | 663 | Sydney |
| Cumberland | 540 | Auburn |
| Fairfield | 446 | Fairfield |
| Campbelltown | 443 | Campbelltown |
| Penrith | 389 | Penrith |
| Newcastle | 334 | Newcastle |
| The Hills Shire | 325 | Baulkham Hills |
Workers delivering NDIS supports in New South Wales need the NDIS Worker Check (NDISWC), administered by the NSW Office of the Children’s Guardian. 7147 of the 7611 crisis support providers listed in NSW are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in New South Wales as everywhere else in Australia.
What families say about providers in NSW
Feedback shared by families after connecting with providers on Carevo. Quotes are anonymous and providers cannot edit them.
“Arranged an appointment on Friday”
“A lady name is Ruth was so very kindly and very helpfully! I'm happy to say it!”
“Brilliant service Dr Said had a wonderful manner with my father (& me) and made such a difference with great recommendations for ongoing care”
“Excellent, energetic and over effective service.”
How much does crisis support cost in New South Wales?
Crisis Support in New South Wales typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider, funding type, and the level of support required.
How to pay for crisis support
Funding options include NDIS Core Supports. Eligibility depends on your assessment and plan.
Crisis Support by suburb in New South Wales
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
What is crisis and complex needs support under the NDIS?
Crisis and complex needs support covers urgent, high-intensity assistance for participants whose support arrangements have broken down or are at immediate risk of breaking down, such as sudden loss of accommodation, hospitalisation of a primary carer, or escalating behavioural risk. The NDIS has no dedicated “crisis” funding category; instead, participants request a change of circumstances, and the NDIA prioritises plan reassessments for people in urgent situations (NDIS, 1800 800 110), with any funding increase decided through a plan variation that can take up to 28 days.
Who it is for and how it is funded
This support is for NDIS participants facing an emergency, a sudden change in circumstances, or needs too complex for their current supports to manage. It is funded through Core Supports (Assistance with Daily Life) for crisis hours, Capacity Building (Improved Daily Living) for skill development, and Specialist Support Coordination for complex case management. Short Term Respite, previously Short Term Accommodation, is respite-purposed (up to 28 days a year, 14 at a time) and is not a general emergency-housing fund.
Availability on Carevo
Carevo currently lists 28,004 NDIS providers across 4,782 suburbs, matched using the ranking criteria explained above. For complex support coordination, see Specialist Support Coordination.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for New South Wales
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many crisis support providers are there in New South Wales?
There are 7523 crisis support providers with active listings in New South Wales (NSW) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does crisis support cost in New South Wales?
Crisis Support in New South Wales typically costs Up to ~$70-$76/hour for crisis/high-intensity daily personal activities under the NDIS Pricing Schedule 2026-27, with rates held from 2025-26 (e.g. $70.23/hr standard, $75.98/hr high intensity); funded through your NDIS plan.. Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in New South Wales?
Providers in New South Wales respond to new requests in a median of 6 minutes, and 72% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional New South Wales or just the capital?
Both. Carevo lists providers across all of New South Wales, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Which areas of New South Wales have the most crisis support providers?
By local government area, coverage on Carevo is deepest in Blacktown (865 providers), Canterbury-Bankstown (815 providers), Liverpool (714 providers). Regional NSW is covered too: many providers service wide areas beyond their base suburb.
Do I have to use an NDIS registered provider for crisis support in NSW?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 7147 of the 7611 crisis support providers listed in NSW on Carevo are NDIS registered.